Xerox DocuMate 4830 User Manual page 185

In all cases, you should turn off the scanner and check the scanner setup. Make sure the USB cable is plugged into
the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet or USB port.
Error
Code Problem Description
4 Paper jam.
5 Multiple Feed.
6 ADF Cover Open.
1 or 7 The lamp in the scanner body
has malfunctioned.
2 or 8 The lamp in the duplex module
has malfunctioned.
All Other An internal part in the scanner
Codes may have malfunctioned.
Solution
See Clearing Paper Jams on page 175.
Multiple pages have fed through the scanner at one time. Open the
ADF door and remove the pages from the scanner. Make sure the
pages are not stuck or taped together before loading them in the
ADF.
The ADF door is not fully closed. Press gently on the ADF door until
you hear it click closed.
This usually occurs after a paper jam. Turn the scanner off, then back
on again. If the problem persists, turn off the scanner, re-start the
computer, then turn the scanner on.
This usually occurs after a paper jam. Turn the scanner off, then back
on again. If the problem persists, turn off the scanner, re-start the
computer, then turn the scanner on.
Turn off the power to your scanner, then turn it back on. If the
problem persists, re-boot your computer. If the problem still persists,
contact Xerox Technical Support.
Xerox DocuMate 4830
User's Guide
185