Blackberry Curve 8310 User Manual page 270

• If you have travelled to a different time zone, set the Time Zone field to display the correct time zone.
• If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.
Notification profile troubleshooting
My device is vibrating more times than expected
For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.
I am not receiving notification for incoming calls or messages
Try performing the following actions:
• In the notification profile list, verify that the Off notification profile is not selected.
• In a notification profile exception, verify that the Custom Ring Tone field is not set to Mute.
I cannot change some fields in a Calls From notification profile exception
If you assign a custom ringtone to a contact in the address book, a Calls From notification profile exception appears in the notification
profile list. Because these notification profile exceptions are for calls only, you can only change the Custom Ring Tone field.
Display troubleshooting
My device screen turns off
When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power.
To turn on the screen, click the trackball or press a key.
My display changed
Depending on your theme, display options such as your font and Home screen background might change when you switch themes.
Language troubleshooting
Some characters do not appear correctly on my device
The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the
characters. For more information, contact your wireless service provider or administrator.
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