Phone Shortcuts; Troubleshooting: Phone - Blackberry Storm2 9550 User Manual

User Guide
Turn on TTY support
1. From the Home screen, press the Send key.
2. Press the Menu key.
3. Click Options.
4. Click TTY.
5. Change the TTY Mode field to Yes.
6. Press the Menu key.
7. Click Save.
A TTY indicator appears in the device status section of the screen.
To turn off TTY support, change the TTY Mode field to No.

Phone shortcuts

Depending on the typing input language that you are using, some shortcuts might not be available.
• To change your ringtone, from the Home screen, press the Send key. Press the Menu key. Click Set Ring Tone.
• To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key on the
right side of your device.
• To set up speed dial for a contact, in the phone application, press and hold a key.
• To insert a plus sign (+) when typing a phone number, press and hold 0.

Troubleshooting: Phone

I cannot make or receive calls
Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you cannot make calls and fixed dialling is turned on, check that the phone number for your contact appears in your fixed dialling
list or turn off fixed dialling.
• If you have travelled to another country and you have not changed your smart-dialling options, dial the full phone number, including
the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• Your device or your SIM card might support more than one phone number, even if you only have one phone number. Check that your
phone number is set as your active phone number.
Phone
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