The Battery Is Not Charging - Blackberry Storm2 9550 User Manual

User Guide
• If you have a Wi-Fi® enabled device and if your device uses a software token to connect to a Wi-Fi® network or to log in to a VPN, reset
your device and connect to the Wi-Fi network or log in to the VPN again.
• Verify that your device is not blocking messages. For more information, contact your administrator.
Related topics
Turn off the connection to the wireless network, 230
About wireless coverage indicators, 233
Turn on or turn off data service or set roaming options, 230
Change an email message filter, 54
Forward messages from a specific email message folder to your device, 51
I cannot send SMS text messages
Depending on your wireless service plan, this feature might not be supported.
Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send
the messages when you return to a wireless coverage area. Try performing the following actions:
• Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should
send the messages when you return to a wireless coverage area.
• Check that fixed dialling is turned off.
Related topics
Turn off the connection to the wireless network, 230
Fixed dialling, 33
I cannot save media files
Your BlackBerry® device memory or media card may not have enough memory available to save pictures.
Try performing the following actions:
• If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
• If you are trying to save a media file to your media card, delete old media files.
• In the camera options, check that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or
normal pictures.
• If possible, increase the maximum amount of memory available for pictures.
Related topics
Delete a media file or folder., 113
Delete a message, 50
I cannot play a media file on a web page
Your BlackBerry® device may not support the size or file format of the song or video file.

The battery is not charging

Depending on how you charge your BlackBerry® device, try performing the following actions:
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