Page 1: Blackberry Basics Shortcuts
To check your voice mail, press and hold 1. • To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key on the right side of your device.
Page 2: Message Shortcuts
User Guide Shortcuts • If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press the Send key. Click your phone number at the top of the screen. Click a phone number. Message shortcuts Depending on the typing input language that you are using, some shortcuts might not be available.
Page 3: Typing Shortcuts
User Guide Shortcuts Typing shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To insert a period, press the Space key twice. The next letter is capitalized. • To capitalize a letter, press and hold the letter key until the capitalized letter appears. •...
Page 4: Media Shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. •...
Page 5: Calendar Shortcuts
User Guide Shortcuts • To close the browser, press and hold the Escape key. On a web page • To switch between Column view and Page view, press Z. • To zoom in to a web page, press I. • To zoom out from a web page, press O.
Page 6: Search Shortcuts
User Guide Shortcuts Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. •...
Page 7: Phone Basics
Number field at the top of the screen. • If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and MMS messaging, the first phone number in the list is the phone number that you use to send and receive SMS text and MMS messages.
Page 8: Change Your Ring Tone
During a call, press the Speakerphone key ( ) on the keyboard. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the Safety and Product Information booklet for your device.
Page 9 Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. •...
Page 10: Emergency Calls
If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your BlackBerry® device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted.
Page 11: Turn On Gps Technology
Volume Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. •...
Page 12: Voice Mail
Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. From the Home screen, press the Send key.
Page 13: Speed Dial
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 14: Make A Conference Call
User Guide Phone Make a conference call If your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call. During a call, press the Menu key. 2. Click Add Participant. 3. Type a phone number or highlight a contact.
Page 15: Call Logs
Depending on your theme, when you miss a call, a missed call indicator might also appear at the top of the Home screen. You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 days.
Page 16: Delete Call Logs
User Guide Phone Change call log notes From the Home screen, press the Send key. 2. Highlight a call log. 3. Press the Menu key. 4. Click View History. 5. Press the Menu key. 6. Click Edit Notes. 7. Change the call notes. 8.
Page 17: Call Waiting
10. Click Save. Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. From the Home screen, press the Send key. 2. Press the Menu key.
Page 18: Add A Call Forwarding Phone Number
To stop forwarding calls, change the Forward Calls field to Never. Add a call forwarding phone number To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. From the Home screen, press the Send key.
Page 19: Call Blocking
Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this service and provide you with a call blocking password.
Page 20: Fixed Dialing
User Guide Phone 5. Press the Menu key. 6. Click Change Password. Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency access numbers (for example, 911 or 112).
Page 21: Smart Dialing
User Guide Phone 7. Type your PIN2 code. 8. Press the Menu key. 9. Type a name and a phone number. 10. Press the Menu key. 11. Click Save. Change a contact in your fixed dialing list From the Home screen, press the Send key. 2.
Page 22: Multiple Phone Numbers
About multiple phone numbers When you have multiple phone numbers associated with your BlackBerry® device, you can switch the phone number that you use as your active phone number. You have multiple phone numbers associated with your device if one of the following situations applies: •...
Page 23: Phone Options
Any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry MVS Client phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers.
Page 24: Turn Off The Prompt That Appears Before You Delete Items
User Guide Phone 7. Click Save. To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log. Hide or display your phone number when you make calls The wireless network can override the option that you choose. From the Home screen, press the Send key.
Page 25: Turn On Hearing Aid Mode
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 26 User Guide Phone • To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key on the right side of your device. • To set up speed dial for a contact, on the Home screen or in the phone application, press and hold the key that you would like to assign speed dial to.
Page 27: Voice Commands
"Check my phone number" If you have multiple phone numbers associated with your BlackBerry® device, say this voice command to check your active phone number. "Check signal strength" Say this voice command to check your wireless coverage level.
Page 28: Change The Language For Voice Commands
Turn off choice lists for voice commands If your BlackBerry® device identifies more than one possible match to a voice command, your device presents you with a list of possible matches, or a choice list. You can turn off choice lists so that your device always selects the best match and dials the phone number automatically.
Page 29: Improve Voice Recognition
User Guide Voice commands Improve voice recognition You can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words. On the Home screen or in a folder, click the Options icon. 2.
Page 30: Message Basics
User Guide Messages Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3.
Page 31: Sending Messages
Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them.
Page 32 User Guide Messages 7. Click Send. Related topics Search for contacts in your organization's address book, 152 Mailing lists, 154 Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme, a separate icon on the Home screen might appear for SMS text messages and MMS messages.
Page 33 User Guide Messages • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email address or phone number. 5.
Page 34: Managing Messages
User Guide Messages Managing messages Open a message On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve. Save a message On the Home screen, click the Messages icon.
Page 35: Email Messages
User Guide Messages 2. Press the Menu key. 3. Click View Folder. 4. Click a folder. Delete a message On the Home screen, click the Messages icon. 2. Highlight a message. 3. Press the Menu key. 4. Click Delete. Delete multiple messages On the Home screen, click the Messages icon.
Page 36 Reconcile email messages over the wireless network, 206 Attach a file to an email message To attach a file saved on your organization's network, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 37 10. Click Save. Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your BlackBerry device. Related topics Stop storing messages sent from your computer on your device, 56 Stop storing messages sent from your device on your computer On the Home screen, click the Messages icon.
Page 38: Email Message Filters
Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that filter higher in the list.
Page 39 Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Page 40: Email Message Folders
If wireless email reconciliation is turned off or is not available for your device, you can make folder changes in the email application on your computer and then reconcile the changes to your device using the email settings tool of the BlackBerry® Desktop Manager. For more information...
Page 41 You can add flags to email messages that you receive or send as a reminder to you or the recipients to follow up with the messages. You can use flags of different colors, add follow-up notes, and set due dates so that your BlackBerry® device reminds you to return to the email messages.
Page 42: Email Message Options
4. Press the Menu key. 5. Click Save. Set an out-of-office reply To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
Page 43 User Guide Messages • To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send Read Receipts and Send Delivery Receipts fields. • To set whether your device requests delivery receipts or read receipts when you send email messages, change the Confirm Delivery and Confirm Read fields.
Page 44 6. Click Save. Stop forwarding email messages to your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Messages icon.
Page 45: Pin Messages
A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through your email account.
Page 46: Sms Text Messages
You can forward SMS text messages as PIN messages or email messages. If your BlackBerry® device is connected to a CDMA network, you can also send an SMS text message to an email address.
Page 47: Options For Sms Text Messages
User Guide Messages • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones. Click a ring tone.
Page 48 Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages still appear in the messages application.
Page 49: Cell Broadcasting
Turn on cell broadcasting To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card with a cell broadcast channel or provide you with the ID for a cell broadcast channel.
Page 50: Mms Messages
You can send and receive media files such as .jpg, .gif, .wbmp, .midi, .vcf (vCard®), .ics (iCalendar), .avi, .mpg, or .mov files in MMS messages. If you have more than one phone number associated with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down list beside the My Number field at the top of the screen in the phone application.
Page 51 User Guide Messages 3. Click Compose MMS. 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Press the Enter key.
Page 52: Mms Message Attachments
User Guide Messages MMS message attachments Attach a media file to an MMS message When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video •...
Page 53: Mms Message Options
User Guide Messages • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message When composing an MMS message, press the Menu key. 2. Click Options. 3. Perform any of the following actions: •...
Page 54: Message List Options
5. Set the Keep Messages field. 6. Press the Menu key. 7. Click Save. Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server.
Page 55: Change How A Message List Displays Messages
• To set an outline color for email messages that are sent to your BlackBerry® device through a BlackBerry Enterprise Server, change the Enterprise Messages field. • To set an outline color for messages that are not sent to your device through a BlackBerry Enterprise Server, change the Other Messages field.
Page 56 User Guide Messages Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application. You can also set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, a separate icon might already appear by default.
Page 57: Block Incoming Messages
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN messages from contacts within your organization, from contacts outside of your organization, or both. For more information, contact your administrator.
Page 58: Reset A Blocked Message Counter
About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send.
Page 59 5. Click Continue. Download the certificate used to sign or encrypt a message If a certificate is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate.
Page 60 2. Press the Menu key. 3. Click Encryption Details. S/MIME-protected message status Digital signature indicators for S/MIME protected messages Your BlackBerry® device verified the digital signature. Your device cannot verify the digital signature. Your device requires more data to verify the digital signature.
Page 61 Check the status of a certificate or certificate chain If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates in the certificate chain.
Page 62 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 63 Messages Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message.
Page 64: Ibm Lotus Notes Native Encrypted Messages
About IBM Lotus Notes native encrypted messages If your email account is associated with a BlackBerry® Enterprise Server that supports this feature, you can read messages on your BlackBerry device that are sent using IBM® Lotus Notes® native encryption. You might also be able to send, forward, or reply to messages using IBM Lotus...
Page 65: Pgp Protected Messages
(previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see the online help that is available in the BlackBerry Desktop Manager.
Page 66 Download the PGP key used to sign or encrypt a message If a PGP® key is not included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender’s PGP key, or your device might download the sender’s PGP key from the PGP Universal Server automatically.
Page 67 Encryption status indicators Your administrator sets whether messages that you receive are considered to be strong or weak. The message is strongly encrypted. The message is weakly encrypted. Digital signature indicators for PGP protected messages Your BlackBerry® device verified the digital signature.
Page 68 Change your signing and encryption key Your BlackBerry® device uses your PGP® key to encrypt messages in the sent items folder and includes your PGP public key in messages that you send so that recipients can encrypt their reply messages.
Page 69 Change the default signing and encryption option Your BlackBerry® device is designed to use the default signing and encryption option when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received message from the contact previously, your device tries to use the signing and encryption option that was used for the last message.
Page 70 6. Click Save. Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. On the Home screen or in a folder, click the Options icon.
Page 71 I cannot open an attachment in an encrypted message The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages.
Page 72 User Guide Messages • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K.
Page 73: Files And Attachments
About files and attachments You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files from your organization's network and save the files to your device or attach them directly to email messages without downloading them.
Page 74 Locate a file saved on your organization's network, 96 Locate a file saved on your organization's network To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
Page 75: Managing Files And Attachments
Send a file as an attachment, 97 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 76: Rename A File
User Guide Files and attachments View properties for a file You can view the size, author, publication date, and other properties for a file. On the Home screen or in a folder, click the Media icon or Files icon. 2. Navigate to a file. 3.
Page 77 Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. When the "Password protected document" message appears, press the Escape key.
Page 78 User Guide Files and attachments 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets In a spreadsheet, press the Menu key.
Page 79: Media Files
User Guide Files and attachments Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. In a multi-page .tif file, press the Menu key.
Page 80: Press The Menu Key
(.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact.
Page 81: Press The Enter Key
User Guide Files and attachments • To move to the last cursor position after closing and reopening a file or an attachment, press G. In a spreadsheet • To move to a specific cell, press G. • To view the content of a cell, press the Space key. •...
Page 82: Press The Menu Key
User Guide Media Media Audio and video files Play a media file On the Home screen, click the Media icon. 2. Click a media type. 3. If necessary, click a category. 4. Click a media file. To stop playing a media file, click the stop icon. Related topics Transfer a file between your device and your computer using the Roxio Media Manager, 122 Transfer a file between your device and your computer in mass storage mode or MTP, 123...
Page 83: Shuffle Songs
User Guide Media Fast-forward or rewind a media file When playing a media file, click the progress bar. 2. On the trackpad, slide your finger to the right or left. 3. Click the trackpad. Pause a media file When playing a song, video, or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video, or voice note, press the Play/Pause/Mute key again.
Page 84: Click Yes
Media Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. •...
Page 85: Display Closed Captions In Videos
You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device or media card. You create an automatic playlist by specifying criteria for artists, albums, or genres of songs. When you add a song to your device that meets the criteria, your device adds it to the automatic playlist.
Page 86 User Guide Media Create a standard playlist On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click New Playlist. 5. Click Standard Playlist. 6. Type a name for the playlist. 7. Press the Menu key. 8.
Page 87 User Guide Media 10. Click Save. Related topics Shuffle songs, 105 Delete a song from a playlist On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click a standard playlist. 5. Highlight a song. 6.
Page 88: Video Camera
Related topics Delete a media file or folder, 117 Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Record a video To perform this task, you might need to have a media card inserted in your BlackBerry®...
Page 89: Apply A Color Effect To Videos
User Guide Media 6. Press the Menu key. 7. Click Save. Apply a color effect to videos You can apply a sepia or black-and-white color effect to videos that you record. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3.
Page 90: Take A Picture
User Guide Media Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Take a picture On the Home screen, click the Camera icon.
Page 91: View A Picture
User Guide Media 5. Press the Menu key. 6. Click Save. Related topics Move a media file, 116 Change the location for storing videos, 111 Change options to compensate for different lighting conditions in pictures You can change the default flash setting, if available, and white balance of the pictures that you take. On the Home screen, click the Camera icon.
Page 92: Click Rotate
Save a picture from an MMS message or a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. Open a picture attachment in an MMS message or highlight a picture on a web page.
Page 93: Managing Media Files
User Guide Media 6. Click View Slide Show. To close the slide show, press the Escape key. Change the number of seconds between slides in a slide show On the Home screen, click the Media icon. 2. Press the Menu key. 3.
Page 94: Rename A Picture Or Picture Folder
Rename a playlist, 109 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. On the Home screen, click the Media icon. 2. Click the Pictures icon.
Page 95: Memory And Media Cards
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted.
Page 96: Supported Media Cards
Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. Depending on your BlackBerry® device model, this feature might not be supported.
Page 97: About Compression
3. Do one of the following actions: • To use mass storage mode to transfer files between your BlackBerry device and computer, set the Mass Storage Mode Support field to On. If necessary, change the Auto Enable Mass Storage Mode When Connected field.
Page 98: About File Encryption
About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
Page 99: Transferring And Downloading Media Files
BlackBerry® Desktop Manager. For more information about using the media manager tool, see the help in the Roxio® Media Manager. For more information about using BlackBerry® Media Sync, see the help in BlackBerry Media Sync.
Page 100: Transfer A File Between Your Device And Your Computer Using The Roxio Media Manager
To perform this task, mass storage mode must be turned on. Using BlackBerry® Media Sync, you can synchronize specific iTunes playlists and Windows Media® Player playlists to your BlackBerry device or a random selection of your songs that are not in a playlist.
Page 101: Save A Media File From A Web Page
Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Mass storage mode and MTP enable you to transfer files between a media card in your BlackBerry device and your computer, or your device memory and computer.
Page 102: Download A File Or An Attachment
4. Click Save. Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 103: Download A Ring Tone
Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. •...
Page 104 User Guide Media • To rotate a picture, press L. • To fit a picture to the screen size, press 1. Camera and video camera • To zoom in to a subject before taking a picture, press the Volume Up key. •...
Page 105: Browser Basics
3. Press the Enter key. Search the Internet To perform this task, your email account must use the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. On the Home screen, click the Browser icon.
Page 106 For more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. On the Home screen, click the Browser icon.
Page 107: Viewing, Copying, And Forwarding Addresses
User Guide Browser Return to the home page On a web page, press the Menu key. 2. Click Home. Close the browser On a web page, press the Menu key. 2. Click Close. Viewing, copying, and forwarding addresses View the address for a web page On a web page, press the Menu key.
Page 108: Browser Bookmarks
User Guide Browser 2. Press the Menu key. 3. Click Link Address or Image Address. 4. Click Send Address. 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page On a web page, click a media file.
Page 109 For more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. On a web page, press the Menu key.
Page 110 User Guide Browser 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark. Add a bookmark folder for web pages On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks. 4. Highlight a bookmark folder. 5.
Page 111: Web Feeds
If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB.
Page 112: Browser Options
User Guide Browser 3. Click Get Audio. Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. •...
Page 113: Change Javascript Options
User Guide Browser 3. Click Options. 4. Click General Properties. 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. On the Home screen, click the Browser icon.
Page 114: Change Display Options For Web Pages
6. Press the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. On a web page, press the Menu key. 2. Click Set Encoding.
Page 115 You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones. Depending on your wireless service provider, the Internet Browser configuration might not be available on your device or might use a different name.
Page 116: Browser Security
Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® device or media card for use during later visits to the web site.
Page 117 About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL.
Page 118 User Guide Browser Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can be used to authenticate with the content server.
Page 119: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available.
Page 120 User Guide Browser Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from.
Page 121: Set The Date And Time Manually
12. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. On the Home screen or in the Applications folder, click the Clock icon.
Page 122: Change The Clock Face
User Guide Date, time, and alarm 5. Press the Menu key. 6. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. On the Home screen or in the Applications folder, click the Clock icon. 2.
Page 123: Turn On The Alarm
User Guide Date, time, and alarm 3. Click Options. 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No. •...
Page 124: Use The Stopwatch
User Guide Date, time, and alarm Use the stopwatch On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Stopwatch. 4. Click the start/stop icon. 5. Perform any of the following actions: •...
Page 125: Personal Organizer
4. Type a name for the custom contact list field. 5. Press the Enter key. You can synchronize custom contact list fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help.
Page 126: Delete A Contact
4. Click Delete. Search for contacts in your organization's address book To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Contacts icon.
Page 127: Customizing Contacts
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 128: Mailing Lists
9. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer.
Page 129 User Guide Personal organizer Create a mailing list On the Home screen, click the Contacts icon. 2. Press the Menu key. 3. Click New Group. 4. Type a name for the mailing list. 5. Press the Menu key. 6. Click Add Member. 7.
Page 130: Multiple Contact Lists
About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work contact list and your personal contact list on your device.
Page 131 Personal organizer User Guide 4. Press the Menu key. 5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. On the Home screen, click an application icon.
Page 132: Calendar Basics
User Guide Personal organizer Calendar Calendar basics About calendar views You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments.
Page 133: Schedule A Meeting
If you have multiple calendars on your BlackBerry® device, the appointment appears in your default calendar. Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
Page 134 Meetings Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. On the Home screen, click the Calendar icon.
Page 135: Respond To A Meeting Invitation
To return to the meeting invitation, press the Escape key. Check availability of meeting participants To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organization.
Page 136 Delegate a meeting invitation, 162 Delegate a meeting invitation To perform this task, you must be using IBM® Lotus Notes® and your email account must be associated with a version of the BlackBerry® Enterprise Server that supports this feature. If you do not have the option to delegate a meeting invitation, you might be able to forward meeting invitations instead. You might not have the option to delegate a meeting invitation if the meeting organizer has turned off meeting delegation.
Page 137: Conference Call Meetings
About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes.
Page 138: Calendar Options
Save your conference call information You can save your conference call information so that it is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. On the Home screen, click the Calendar icon.
Page 139 User Guide Personal organizer 4. Click General Options. 5. Change the Default Reminder field. 6. Press the Menu key. 7. Click Save. Related topics Turn off your device, 253 Change the snooze time for reminders, 165 Change the start and end time for days On the Home screen, click the Calendar icon.
Page 140 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Keep Appointments field. 6. Press the Menu key. 7. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set.
Page 141: Multiple Calendars
About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might have multiple calendars on your device. For example, if your device is associated with a work email account and a personal email account, you might be able to view your work calendar and your personal calendar on your device.
Page 142 User Guide Personal organizer 4. Click a calendar. 5. Change the Appointment Color field. 6. Press the Menu key. 7. Click Save. Change the calendar that reminds you of appointments On the Home screen, click the Calendar icon. 2. Press the Menu key. 3.
Page 143: Task Basics
User Guide Personal organizer Tasks Task basics Create a task On the Home screen or in the Applications folder, click the Tasks icon. 2. Click Add Task. 3. Type the task information. 4. Set a due date for the task. 5.
Page 144: Hide Completed Tasks
User Guide Personal organizer • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks On the Home screen or in the Applications folder, click the Tasks icon. 2.
Page 145 On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device.
Page 146: Memo Basics
User Guide Personal organizer Memos Memo basics Create a memo On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo. 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo On the Home screen or in the Applications folder, click the MemoPad icon.
Page 147: Memo List Options
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Page 148 User Guide Personal organizer Create a category for contacts, tasks, or memos You can create categories to organize items in the contacts application, tasks application, and memos application. On the Home screen, click an application icon. 2. Press the Menu key. 3.
Page 149: Use The Calculator
Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
Page 150 About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.
Page 151: Change A Sound Profile
User Guide Ring tones, sounds, and alerts Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile. On the Home screen, click the Sounds icon.
Page 152: Assign Ring Tones And Alerts To A Contact
Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device.
Page 153: Led Notification
User Guide Ring tones, sounds, and alerts LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your device is connected to a Bluetooth® enabled device.
Page 154: Typing Basics
User Guide Typing Typing Typing basics Cut, copy, and paste text With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you want to insert the cut or copied text. 4. Press the Menu key. 5.
Page 155: Typing Input Methods
Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType.
Page 156: Typing Options
Typing options Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text Input.
Page 157: Spelling Checker
• To stop checking spelling, press the Menu key. Click Cancel Spell Check. Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. Place the cursor in the underlined word. 2. Press the Menu key 3.
Page 158 User Guide Typing Correct spelling quickly while you type By default, your BlackBerry® device underlines words that it does not recognize. Place the cursor in the underlined word. 2. Click the trackpad. 3. Perform one of the following actions: • To replace the misspelled word with a suggested spelling, click a word in the list that appears.
Page 159: Custom Dictionary
About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType® technology uses the same dictionary, if you are using the Arabic or Russian input methods, words that you add to your custom dictionary are displayed in the list that appears when you type.
Page 160: Delete A Word From The Custom Dictionary
7. Click Save. Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text Input.
Page 161 Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Page 162: Delete An Autotext Entry
User Guide Typing 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save. Delete an AutoText entry On the Home screen or in a folder, click the Options icon. 2. Click AutoText. 3.
Page 163: Change The Display Language
Language Change the display language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. On the Home screen or in a folder, click the Options icon.
Page 164: Use A Shortcut To Switch Typing Input Languages While You Type
5. Click Save. Use a shortcut to switch typing input languages while you type To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. On the Home screen or in a folder, click the Options icon.
Page 165 User Guide Language Change the display options for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. On the Home screen or in a folder, click the Options icon. 2.
Page 166: Display And Keyboard
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting On the Home screen or in a folder, click the Options icon.
Page 167: Set Owner Information
4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the device is locked. On the Home screen or in a folder, click the Options icon. 2. Click Owner.
Page 168 User Guide Display and keyboard You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customize the appearance of folders that you create, and move application icons into folders and out of folders. Add an application folder On the Home screen, press the Menu key.
Page 169: Set The Number Of Icons That Appear On The Home Screen
User Guide Display and keyboard 2. Press the Menu key. 3. Click Delete. Set the number of icons that appear on the Home screen On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click Accessibility. 4. Change the Grid Layout field. 5.
Page 170: Assign An Application To A Convenience Key
Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
Page 171: Download A Theme
User Guide Display and keyboard 2. Click Theme. 3. Highlight a theme. 4. Press the Menu key. 5. Click Delete. Download a theme Depending on your wireless service provider, this feature might not be supported. On the Home screen or in a folder, click the Options icon. 2.
Page 172: Search For Messages
Search for messages You can search for messages on your BlackBerry® device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry®...
Page 173: Search For Messages By Contact Or Subject
CAUTION: If you delete a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. On the Home screen, click the Messages icon. 2. Highlight a message.
Page 174: View A List Of Saved Searches
User Guide Search Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. In a message, in a file, in an attachment, or on a web page, press the Menu key. 2.
Page 175: Organizer Data
To stop a search, press the Escape key. Search for contacts in your organization's address book To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. On the Home screen, click the Contacts icon.
Page 176 User Guide Search Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list of contacts, type the contact name or initials separated by a space. •...
Page 177: About Synchronization
If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned off these features, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the Help in the BlackBerry Desktop Manager.
Page 178: Synchronize Organizer Data Over The Wireless Network
To stop synchronizing organizer data over the wireless network, change the Wireless Synchronization field to No. About synchronization conflicts A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry® device and in the email application on your computer.
Page 179: Manage Email Reconciliation Conflicts
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry® Desktop Manager.
Page 180: Empty The Deleted Items Folder On Your Computer From Your Device
Delete device data, third-party applications, or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it.
Page 181: Bluetooth Technology
(a typical range is approximately 10 meters). For best results, keep your BlackBerry device within direct line of sight of the Bluetooth enabled device. For example, if your BlackBerry device is on the right side of your body, wear a Bluetooth enabled headset in your right ear.
Page 182: Connect To A Paired Bluetooth Enabled Device
Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect to the device automatically when Bluetooth technology is turned on and the devices are within range.
Page 183 7. Press the Menu key. 8. Click Save. Delete a paired Bluetooth enabled device To perform this task, you must first disconnect your BlackBerry® device from the Bluetooth® enabled device. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options.
Page 184: Bluetooth Technology Options
This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile. Message Access Profile (MAP): This profile allows you to use a Bluetooth enabled car kit with your BlackBerry device to notify you of new messages. This profile can also help you read, delete, browse, compose, and send messages.
Page 185: Restrict Outgoing Calls
Bluetooth technology If your BlackBerry device uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry device so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging, and MMS messaging) are not available on your device, and phone services are accessible only through the car kit.
Page 186: Turn Off Bluetooth Connection Notification
On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options. 3. Press the Menu key. 4. Click Options. 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save. Turn off Bluetooth connection notification On the Home screen, click the Manage Connections icon.
Page 187: Turn Off A Bluetooth Profile
7. Click Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth® enabled device you used. On the Home screen, click the Manage Connections icon.
Page 188: Gps Technology
If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless service provider.
Page 189: Prevent Others From Tracking Your Location
6. Click Save. Prevent others from tracking your location If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your BlackBerry device. For more information, contact your administrator. On the Home screen or in a folder, click the Options icon.
Page 190: Map Basics
• To specify a location for a contact, type the contact name in the Enter (or Select) Start Location field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I Am.
Page 191 • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I Am.
Page 192 9. Click Lookup Address. Show or hide a layer on a map You can set your BlackBerry® device to display routes and locations that you have viewed recently on a map, as well as routes and locations that you have bookmarked.
Page 193: Maps Bookmarks
User Guide Maps Pan a map On a map, slide your finger in any direction on the trackpad. Maps bookmarks Add a bookmark for a location or route On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3.
Page 194: Map Options
Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. On a map, press the Menu key.
Page 195 User Guide Maps View status information at the top of a map You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth® connection information at the top of maps. On a map, press the Menu key. 2.
Page 196 Maps View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the file name in the lower- left corner of the screen. On the Home screen, click the Media icon.
Page 197: About Multitasking
About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts application to look up a contact. While you are playing a song, you might want to switch to the messages application to reply to a message.
Page 198: Close An Application So That It Is Not Running
Using an existing PayPal® account, you can buy and download items over the wireless network to your device. Items that you buy are stored in BlackBerry App World on the My World screen. To download BlackBerry App World, visit www.blackberryappworld.com.
Page 199: About Social Networking Applications
About social networking applications You can use social networking applications on your BlackBerry® device to stay connected with your social networking contacts. Depending on the social networking application, you might be able to send messages, share pictures, change your status, and more.
Page 200: Click Password
Legal notice, 321 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. On the Home screen or in a folder, highlight a third-party application.
Page 201: Blackberry Device Software
The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and the number of applications on your BlackBerry device. You cannot use your device or make emergency calls when the update is in progress.
Page 202: Return To The Previous Version Of The Blackberry Device Software
Delete the previous version of the BlackBerry Device Software If you update your BlackBerry® Device Software, the previous version of the software might be stored on your BlackBerry device for up to 30 days. To increase the amount of application memory on your device, you can remove the previous version manually.
Page 203: Update The Blackberry Device Software From A Web Site
BlackBerry Device Software The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service plan.
Page 204: Wireless Network Coverage
Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging are available. You can also set your device to turn off data services when roaming.
Page 205: Wireless Networks That Your Device Connects To
User Guide Wireless network coverage Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device Networks BlackBerry® Curve™ 9330 smartphone •...
Page 206: About Roaming And International Roaming
For more information about roaming and roaming fees, contact your wireless service provider. Switch wireless networks manually To perform this task, your wireless service plan must include this service and your BlackBerry® device must be connected to a GSM® or UMTS® network.
Page 207: Preferred Wireless Network List
If your device includes Wi-Fi® support, a dimmed Wi-Fi logo with a network name displayed at the top of the screen indicates that your device is connected to a Wi-Fi network but does not have access to BlackBerry services such as email messaging and internet browsing over the Wi- Fi connection.
Page 208: Delete A Wireless Network From The Preferred Wireless Network List
To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order that they appear in the preferred network list.
Page 209 About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email messages, visit web pages, and so on.
Page 210 User Guide Wi-Fi technology 5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: •...
Page 211: Change The Order Of Wi-Fi Profiles
To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options. About Wi-Fi profiles When you connect to a Wi-Fi® network, you can save the connection information in a Wi-Fi profile so that your BlackBerry® device connects to the Wi-Fi network automatically next time.
Page 212 4. Press the Menu key. 5. Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enable. Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually If a known hotspot requires you to log in manually or if you have saved a Wi-Fi®...
Page 213 If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate:...
Page 214 If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network. Wi-Fi profile IP and DNS options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the Wi- Fi® network. IP Address: Type the IP address for your device.
Page 215: Uma Connection Settings
Set your device to connect to a specific Wi-Fi network By default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list. You can choose to scan for and connect to only one of your saved Wi-Fi networks.
Page 216 If your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be able to make calls, visit web pages, and send and receive email messages, PIN messages, and text messages with a Wi-Fi® network. Your BlackBerry® device automatically switches between using your mobile network and Wi-Fi networks, depending on what is available in the area where you are using your device.
Page 217: Turn Off Your Device
Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, press and hold the Power key or Power/ Lock key on the top left of your device.
Page 218: View The Amount Of Available Memory
Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. Depending on your device model, you might not be able to format your device memory.
Page 219: The Application Memory On My Device Is Low
The application memory on my device is low When the application memory available on your BlackBerry® device is low, your device displays a dialog box that lists applications and languages that you do not use frequently. You can delete applications and languages in this list.
Page 220: Sim Card
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry® device. If you switch SIM cards, the contacts in the SIM card phone book change.
Page 221: Change A Sim Card Contact
Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages still appear in the messages application.
Page 222: About Sim Card Security
About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code.
Page 223: Security Basics
About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen.
Page 224: Lock The Keyboard
Delete device data, third-party applications, or media card files Before you delete your BlackBerry® device data or media card files, consider backing up these items so that you have a copy on your computer. CAUTION: If you have turned on encryption, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it.
Page 225: Type The Password
User Guide Security Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols.
Page 226 User Guide Security View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3.
Page 227 About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device uses a private key to encrypt data as it is stored on your device, including data that your device receives when it is locked. Your device decrypts data as you access it.
Page 228 About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key that your device generates, your device password, or both.
Page 229: About Encryption Keys
Security Set encryption strength If encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. On the Home screen or in a folder, click the Options icon.
Page 230: Memory Cleaning
4. Click Memory Cleaning. 5. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change the Clean...
Page 231: Certificate Basics
User Guide Security • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 6. Press the Menu key. 7. Click Save. Delete sensitive application data from the temporary device memory On the Home screen or in a folder, click the Options icon.
Page 232 When you enroll with a certificate authority profile, the latest certificate is downloaded to your BlackBerry device and added to your certificate list. The certificate authority profiles shows the status of the certificate. If the certificate is scheduled to expire soon you can re-enroll with the certificate authority profile to receive an updated certificate.
Page 233 This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry® device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device).
Page 234: Delete A Certificate
To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. On the Home screen or in a folder, click the Options icon.
Page 235: Certificate Status
Status indicators for certificates and certificate authority profiles Status indicators for certificates The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. The certificate chain is trusted and valid, and the revocation status of the certificate chain is good.
Page 236 • To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain. Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers.
Page 237: Certificate Options
User Guide Security Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization.
Page 238 10. Press the Menu key. 11. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you add a certificate to the key store On the Home screen or in a folder, click the Options icon.
Page 239: Certificate Shortcuts
User Guide Security Change how often a certificate authority profile checks certificate status Depending on your organization, you might be able to change how often a certificate authority profile checks the status of its certificate. If the certificate is scheduled to expire soon you can re-enroll with the certificate authority profile to receive an updated certificate. On the Home screen or in a folder, click the Options icon.
Page 240 User Guide Security 8. Press the Menu key. 9. Click Search. 10. Click a PGP key. 11. Click Add PGP Key to Key Store. Download a personal PGP key from the PGP Universal Server On the Home screen or in a folder, click the Options icon. 2.
Page 241 This field displays the trust status of the PGP key. A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private key on your BlackBerry® device), or not trusted (the PGP key is not explicitly trusted and is not associated with a trusted PGP key on your device, and a chain of digital signatures to a trusted key does not exist).
Page 242 7. Click Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. On the Home screen or in a folder, click the Options icon.
Page 243 7. Click Trust or Distrust. Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server.
Page 244 11. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch status prompt that appears when you add a PGP key to the key store On the Home screen or in a folder, click the Options icon.
Page 245: Certificate Servers
• Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the default connection type.
Page 246: Change Connection Information For A Certificate Server
Specify whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server.
Page 247: Send Connection Information For A Certificate Server
7. Click Delete. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) •...
Page 248: Change The Key Store Password
6. Press the Menu key. 7. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to the key store On the Home screen or in a folder, click the Options icon.
Page 249: Change The Service That Your Device Uses To Download Certificates
Turn off automatic backup and restore of key store data By default, items in the key store on your BlackBerry® device are backed up or restored when you back up or restore your device data. If you do not want to back up your private key to or restore your private key from your computer for security reasons, you can turn off automatic backup and restore of key store data.
Page 250: Smart Cards
You can use a smart card for two-factor authentication when you unlock your device, or you can use a software token for two-factor authentication when you use your device with RSA® software as a hardware token. If you have a Wi-Fi® enabled BlackBerry device, you can also use a software token for two-factor authentication when you log in to a VPN or connect to a Wi-Fi network.
Page 251: Import A Certificate From A Smart Card
Wi-Fi network Turn on two-factor authentication To perform this task, you must have set a password for your BlackBerry® device and have the smart card password that you received with your smart card. On the Home screen or in a folder, click the Options icon.
Page 252 About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field.
Page 253 If you have encryption for data in the BlackBerry device memory turned on and your smart card reader supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your device.
Page 254: Software Tokens
About software tokens You might need a software token to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device, you might also need a software token to connect to your organization's network using a Wi-Fi network. A software token includes a token code that your device regenerates periodically and a PIN.
Page 255: Vpn Settings
About VPN profiles A VPN profile contains the information that you require to log in to a VPN. If you have a Wi-Fi® enabled BlackBerry® device and if your organization uses a VPN to control access to its network, you might be able to log in to the VPN and access your organization's network using a Wi-Fi network.
Page 256: Verify Security Software
11. Click Save. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. On the Home screen or in a folder, click the Options icon.
Page 257 About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
Page 258: Turn Off A Prompt For A Third-Party Application Connection
Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or administrator.
Page 259 Interaction permissions for third-party applications Cross Application Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry® device. Device Settings: Specify whether third-party applications can turn on or turn off your device or change device options, such as display options.
Page 260 Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth®...
Page 261: Service Books And Diagnostic Reports
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry®...
Page 262: Diagnostic Reports
About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report.
Page 263: Set A Default Recipient For Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
Page 264 Set a default recipient for Wi-Fi diagnostic reports If you set a default recipient, each time that you submit a Wi-Fi® diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set a default recipient.
Page 265 User Guide Service books and diagnostic reports 4. Click Wi-Fi Tools. 5. Click Wi-Fi Diagnostics. 6. Press the Menu key. 7. Click Options. 8. Type the contact information. 9. Press the Menu key. 10. Click Save.
Page 266: Accessibility Options
Accessibility options Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning.
Page 267: Use Grayscale For The Screen Display
Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device.
Page 268: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 269: Voice Dialing
Accessibility options About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils.
Page 270: Type Text Using The Predictive Input Method
• To ignore the suggestions, keep typing. Predict words as you type You can set your BlackBerry® device to display a list of suggested words as you type. On the Home screen or in a folder, click the Options icon.
Page 271: About Brickbreaker
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. If the ball hits the paddle, a brick, or the top of the game board 50 times on any level, the bricks descend one space each time that you hit the ball with the paddle.
Page 272: Brickbreaker Scoring
To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device.
Page 273: Submit A Score To The Brickbreaker High Score Web Site
User Guide BrickBreaker 3. Click Options. 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you slide your finger on the trackpad, select the acceleration check box. 5.
Page 274: Word Mole Game
User Guide Word Mole game Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to form words using the letters in the garden. If you form a word using letters that are directly above, below, or beside each other in the garden, you receive new letters which you can use to form new words.
Page 275 Use time bonus letters in a word to gain bonus time. Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device.
Page 276: Multiplayer Games
User Guide Word Mole game 3. Click Resume Game. 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time.
Page 277 User Guide Word Mole game On the Multiplayer Game Setup screen, click Options. 2. Perform any of the following actions: • To set the length for a game, set the Point Goal field. • To set the season for a game, set the Season field. •...
Page 278 BlackBerry enabled device A BlackBerry enabled device is a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services.
Page 279 User Guide Glossary DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download certificates. EAP-FAST Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol Subscriber Identity Module...
Page 280 A private key is a key that only the certificate subject can use. Private key information is not distributed publically. BlackBerry® devices use private keys to sign email messages or PIN messages that users send and to decrypt email messages that users receive.
Page 281 Glossary A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive from certificate subjects.
Page 282 User Guide Glossary teletype virtual private network wide area network Wireless Application Protocol Wired Equivalent Privacy Wireless Markup Language Wi-Fi Protected Access WTLS Wireless Transport Layer Security...

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