The Battery Is Not Charging - Blackberry Curve 8330 User Manual

User Guide
Turn on or turn off data service or set roaming options, 235
Change an email message filter, 54
Forward messages from a specific email message folder to your device, 51
I cannot send SMS text messages
Depending on your wireless service plan, this feature might not be supported.
Check that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send
the messages when you return to a wireless coverage area.
Related topics
Turn off the connection to the wireless network, 235
I cannot save media files
Your BlackBerry® device memory or media card may not have enough memory available to save pictures.
Try performing the following actions:
• If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
• If you are trying to save a media file to your media card, delete old media files.
• In the camera options, check that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or
normal pictures.
• If possible, increase the maximum amount of memory available for pictures.
Related topics
Delete a media file or folder., 112
Delete a message, 50
I cannot play a media file on a web page
Your BlackBerry® device may not support the size or file format of the song or video file.

The battery is not charging

Depending on how you charge your BlackBerry® device, try performing the following actions:
• Verify that the USB cable is securely connected to your device and a USB port.
• Try connecting your device to another USB port on your computer, a USB port on a different computer, a USB hub or try using a travel
charger.
• Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD
that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop
Software from www.blackberry.com.
• Verify that your computer is not in standby, hibernate or sleep mode.
• Some USB hubs might not provide enough power. Plug the hub into a power outlet (if available) and reconnect your device.
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