Troubleshooting - Panasonic Panaboard KX-BP800U Operating Instructions Manual

Replacing the Batteries in the Electronic Pen and the Electronic Eraser
As the lifetime of the batteries in the Electronic Pen or the Electronic Eraser comes near to the end, the message
"Low Battery" appears on the PC screen to which the electronic print board is connected using interactive
functions. When this message appears, get new batteries ready and replace the old ones as soon as possible.
When replacing batteries, remove the old batteries and replace according to step 1 under "Setting the Electronic
Pen" on page 24 in the case of the Electronic Pen or according to "Setting the Electronic Eraser" on page 25 in
the case of the Electronic Eraser. Continued use of low batteries may result in a shifting of position or
malfunction.
Brasil
Ap s o uso as pilhas / baterias contidas neste
produto poder o ser dispostas em lixo dom stico.
Replacing the Cloth of the Electronic Eraser
If the cloth of the Electronic Eraser becomes dirty with erased markings, replace with a new eraser cloth
according to "Replacing the eraser cloth" on page 25.

Troubleshooting

Treat problems according to the information given in the table below. If problems still persist, call your dealer for service.
Symptom
Power switch is on but
the indicator is off.
Copied copy paper will
not come out.
Nothing is printed on
the paper or copies are
faint or blurred.
Black streaks or blank
(unprinted) spots appear
on the copy (copy paper
is dirty).
Daily Care and Maintenance / Troubleshooting
Check that the power plug is securely plugged in.
(If the indicator still does not light, turn the power off and on again.)
The unit is out of copy paper or thermal transfer film. (Error indicator flashes " " or " ".)
Insert copy paper or replace the thermal transfer film.
The printer door is open. (Error indicator flashes " ".)
Close the printer door firmly until a click is heard.
Paper is jammed in the printer. (Error indicator flashes " ".)
Open the printer door and remove the jammed paper.
The platen roller and feed roller are dirty.
Open the printer door and clean the platen roller and the feed roller.
• The markers for interactive (Small) are used.
Use the markers (Big).
• The writing on the screen is too thin or light.
Make thicker, darker lines or change to a new marker.
The printer door is slightly open.
Close the printer door firmly until a click is heard.
The printer head or platen roller is dirty.
Open the printer door and clean any dirt off the printer head and platen roller.
The room temperature is 10°C or lower.
Increase the room temperature, turn the unit's power off and on, and retry copying.
The thermal transfer film is wrinkled because it was set in place without
removing excess slack.
Rewind the used portion of the thermal transfer film to remove the
excess slack, then reattach it.
Care and Remedy
See
Page
16
20
15
21
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15
75
15
21
77