Consumer States Flow Indicator Will Not Spin But Water Is Spraying Out At The Floor - Bissell ProHeat Protech BS-7920F Troubleshooting Manual

Consumer states flow indicator will not spin but water is coming out at the
floor
Solution 1:
Is the small red lint basket, placed securely inside its hole in the tank lid?
Remove red lint basket from its hole and remove any debris
stuck in lint basket with your finger tips or an old toothbrush.
If it is really dirty soak in hot water for 30 minutes and replace
it back into machine. Is flow indicator spinning now?
No, proceed to solution 2
Prepared by Monique Lania
Remove tank-in-tank assembly from unit
Remove the lid from tank and turn the lid upside down
Yes No, place red lint basket securely in place, ensuring it has been
pushed into its hole securely and it is not upside down, problem solved
Yes, problem solved
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Call Servicing Guide ProHeat Protech 7920F