Consumer States Unit Will Spray At The Floor, But Not Through The Upholstery Hose - Bissell ProHeat Protech BS-7920F Troubleshooting Manual

Consumer states unit will spray at the floor, but not through the upholstery
hose.
Solution 1:
Remove any tools from the end of the upholstery hose. Does the unit spray through the hose now?
Clean out the spray tip with the end of an unfolded paper clip.
Does the unit spray now?
No, stretch the hose out and give it a few
light tugs to release any kinks in the internal
water supply hose. Does it spray now?
No, refer customer to an
Authorized Service Centre
Prepared by Monique Lania
No
Yes, problem solved
Yes, Advise customer to call Bissell
Free Call 1800 number again and
press option 3 for spare parts and
order replacement upholstery tool
Yes, problem solved
10
Call Servicing Guide ProHeat Protech 7920F