Troubleshooting - Binatone iDECT Freedom Twin User Manual

9

TROUBLESHOOTING

Problem
No dialling tone when
pressing <TALK > key
When connect to a PBX,
no and/or wrong connection
after dialling.
"SEARCHING" is displayed. a. Base station out of
The call does not work.
No display.
Answering Machine
The unit does not record
new messages.
The caller cannot leave a
message.
I cannot operate the
answering machine
remotely.
While recording an outgoing
message or listening to
messages, the unit rings
and recording stops.
Please contact the technical support of the network provider for further information.
This telephone is not equipped with a grounding function, and therefore some of
the functions may be limited when used in PBX systems.
Causes
a. The connection cord of
the base station is not
plugged in.
b. The adapter cord is not
plugged in correctly in
the base station.
c. Another handset is using
the base to make a call.
d. Wrong telephone line cord
Dialling prefix is needed.
range.
b. Base station not
connected to mains.
Service not activated or
wrong setting
Empty battery
The answering machine is
turned off.
a. The answering machine
is turned off.
b. Message memory is full.
c. ANSWER ONLY mode is set.
a. You are entering the
wrong remote access code
b. You are pressing the dial
keys too quickly.
c. You are using a pulse
telephone.
A call is being received.
35
Solutions
a. Check the connections. Unplug
and plug back in the mains.
Check that the telephone cord
has been plugged into the base
station and the phone socket.
b. Check the base station plug and
the 230V plug (remove and plug-in).
c. Wait until the line is unoccupied.
d. Use the original telephone line
cord supplied
Insert the dialling prefix
Reduce the range.
Connect base station to
mains.
Check your Subscription with
network or change the dial mode.
Recharge battery
Turn on the answering machine.
a. Turn on the answering machine.
b. Erase unnecessary messages.
c. Change to ANS & REC mode.
a. If you forget the remote access
code, reset to the default settings.
b. Press each key firmly.
c. Try again using a touch tone
phone.
Answer the incoming call
and try again to record your
out going message later.