Troubleshooting - VTech t2326 User Manual

Troubleshooting

If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these
suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-
7377.
Problem Suggestion
My phone doesn't work • Make sure the power cord is plugged in.
at all. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
• Charge the battery in the handset at least 16 hours. For optimum daily performance, return the handset
• Reset the base. Unplug the unit's electrical power. Wait for 15 seconds then plug it back in. Allow up
• You may need to purchase a new battery, please refer to the Batteries section of this
I cannot get a dial tone. • First try all the suggestions above.
• Move the handset closer to the base. You might have moved out of range.
• Your line cord might be malfunctioning. Try installing a new line cord.
• If the previous suggestions don't work, disconnect the base unit from the telephone jack and connect
to its base when not in use.
to one minute for the handset and base to reset.
user's manual.
a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local
service. Contact your local telephone company.
www.vtechphones.com
ADDITIONAL INFO 25