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Troubleshooting
Problem
My calls fade or cut in
and out while I'm using
my handset.
My Caller ID isn't
working.
30
ADDITIONAL INFO
Suggestion
• Press the CHAN button while on a call until the interference has been eliminated.
• Other electronic products can cause interference with your cordless phone. Try installing your phone as
far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager
towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones
• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone
while the microwave is running. Do not install this phone in the same outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, re-locate your phone or modem farther apart from
one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will get better reception not installed in a low
area.
• If the other phones in your home are having the issue, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply.)
• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your
phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller's telephone companies must use caller ID compatible equipment.
www.vtechphones.com
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