Ford Ranger Owner's Manual page 245

How Do You Contact the Board?
Write to the Board at the following address to request a
brochure/application. You will be sent a brochure and a
one-page customer application form. The form should be
completed and mailed to the same address.
What is the Review Process?
Your application will be reviewed and if it is determined to be
eligible, you will receive an acknowledgment indicating the file
number assigned to your application and the local Board
address. At the same time, your dealer and Ford Motor
Company representative are asked to submit statements.
To review your case properly, the Board needs the following
information:
legible copies of all documents and maintenance or repair
orders that relate to the case
the year, make, model, and vehicle identification number
(VIN)
the date you bought your vehicle
the date of repair and the mileage at the time of repair
the current mileage
the name of the dealer who sold you the vehicle or who
serviced your vehicle
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