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ActionTec R1524SU User Manual

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  • Page 1 Revision QW-7 R1524SU User Manual...

  • Page 2: Table Of Contents

    Table of Contents 1 Introduction Package Contents Minimum System Requirements Features Technical Support 2 Setting Up the Gateway Attention! Connecting a Computer to the Gateway Installing Phone Filters Setting Up the DSL Connection 3 Using Qwest DSL Connecting to the Internet Disconnecting from the Internet 4 Basic Setup Basic Setup...
  • Page 3 Actiontec Wireless-Ready DSL Gateway User Manual 7 Using Utilities Web Activity Log DSL Settings Restore Default Settings Upgrade Firmware 8 Building a Network Ethernet Wireless 9 Troubleshooting A Reference Locating Computer Information Locating Windows Operating System Files Wiring Information B Static IP Address on the Computer...

  • Page 4: Introduction

    This easy-to-use product is perfect for the office or small business. If you want to take your computing to the next level, the Actiontec Wireless-Ready is sure to be one of the keys to your success.

  • Page 5: Features

    Actiontec Wireless-Ready DSL Gateway User Manual Microsoft Windows Second Edition ( ), Windows Millennium Edition (Me), Windows , Windows , Windows , Mac +, Mac NT 4.0 2000 OS 7.1 +, Mac +, or Mac OS 9.0 Note: port is not supported with Microsoft Windows...
  • Page 6 The left side panel of the Gateway features two PC Card slots. These slots can be used to enable the Gateway for wireless networking. Note: The upper Card slot is used for the Actiontec Wireless Networking Card. The lower slot is reserved for future products.

  • Page 7: Technical Support

    Qwest Actiontec support page at this address: http://www.qwest.com/dsl/customerservice/Actiontec1520.html A help page is also available on the main page of the Actiontec Gateway Web interface. Enter 192.168.0.1 in the browser’s address text box, and when the first screen appears, click...
  • Page 8 Note: Before attempting any of the above, make sure access to the Internet is available. Advanced Feature Support Qwest DSL technical support provides the following advanced feature support for the Actiontec DSL Gateway. Contact Qwest at for configuration assistance. 1-800-247-7285 Enabling Website Blocking...
  • Page 9 Port Forwarding (Static Static Routing Address Cloning Third-party vendor wireless equipment configuration Hosting Routes (Dynamic Routing) This support service does not include an on-site field technician. To purchase Actiontec wireless cards and peripherals, visit the Actiontec Web site at www.actiontecstore.com/qwest...

  • Page 10: Setting Up The Gateway

    Setting Up the Gateway The instructions that follow parallel the steps contained in the Actiontec Installation ™ Buddy , which provides a visual guide to setting up the Gateway. It is recommended the user run the Installation Buddy first, before attempting any other procedures.

  • Page 11: Connecting A Computer To The Gateway

    Actiontec Wireless-Ready DSL Gateway User Manual Connecting a Computer to the Gateway Connecting a computer to the Gateway for setup involves three basic steps: initial setup, plugging in the Gateway’s power cord, and connecting the Gateway to the computer. Note: The following procedures are for .
  • Page 12 Chapter 2 Setting Up the Gateway 3. Read the onscreen instructions regarding the terms and agreements of the rental contract, click in the white circle next to I accept this agreement, then click Next. 4. Click the check box next to Ethernet (Recommended), then click Next.
  • Page 13 Actiontec Wireless-Ready DSL Gateway User Manual 5. Get the Welcome Letter (or Worksheet) provided by the Click Next. ISP. 6. Read the onscreen information concerning home security alarms, then click Next.
  • Page 14 Chapter 2 Setting Up the Gateway 7. Make sure the items needed to connect the Gateway to the first computer on included in the kit, then click Next. 8. Get the Gateway from the kit, then click Next.
  • Page 15 Actiontec Wireless-Ready DSL Gateway User Manual 9. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next. 10. Plug the larger end of the Power cord into a power outlet, then click Next.
  • Page 16 Chapter 2 Setting Up the Gateway 11. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 12. Get the yellow Ethernet cable from the kit and plug one end into a Yellow port on the back of the Gateway, then click Next.
  • Page 17 Actiontec Wireless-Ready DSL Gateway User Manual 13. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer. Click Next. Note: An Ethernet port looks similar to a phone jack, but is slightly larger.
  • Page 18 Chapter 2 Setting Up the Gateway 15. Get the black or green cable from the kit and plug one end into the black Line port on the rear panel of the Gateway. Click Next. 16. Plug the other end of the black or green cable into the phone jack clos- est to the computer.
  • Page 19 Actiontec Wireless-Ready DSL Gateway User Manual Connecting Via USB 1. Insert the Installation in the drive of the computer. The CD-ROM Installaton Buddy will start automatically. Wait until the following screen appears, read the onscreen instructions, then click Next. 2. Read the instructions, select First Computer by clicking on the appropriate...
  • Page 20 Chapter 2 Setting Up the Gateway 3. Read the onscreen instructions regarding the terms and agreements of the rental contract, click in the white circle next to I accept this agreement, then click Next. 4. Click the check box next to USB, then click Next.
  • Page 21 Actiontec Wireless-Ready DSL Gateway User Manual 5. Get the Welcome Letter (or Worksheet) provided by the Click Next. ISP. 6. Read the onscreen information concerning home security alarms, then click Next.
  • Page 22 Chapter 2 Setting Up the Gateway 7. Make sure the items needed to connect the Gateway to the first computer on included in the kit, then click Next. 8. Get the Gateway from the kit, then click Next.
  • Page 23 Actiontec Wireless-Ready DSL Gateway User Manual 9. Get the Power cord from the black bag and plug the smaller end into the black Power port on the rear panel of the Gateway, then click Next. 10. Plug the larger end of the Power cord into a power outlet, then click Next.
  • Page 24 Chapter 2 Setting Up the Gateway 11. Confirm the Power light on the front of the Gateway glows solid green, then click Next. 12. Get the purple USB cable from the kit, then click Next.
  • Page 25 Actiontec Wireless-Ready DSL Gateway User Manual 13. Plug the square end of the purple USB cable in the purple USB port on the back of the Gateway, then click Next. 14. Plug the other end of the purple USB cable into an USB port on the front or...
  • Page 26 Chapter 2 Setting Up the Gateway 15. Get the black or green cable from the kit and plug one end into the black Line port on the rear panel of the Gateway. Click Next. 16. Plug the other end of the black or green cable into the phone jack clos- est to the computer.

  • Page 27: Installing Phone Filters

    Actiontec Wireless-Ready DSL Gateway User Manual Installing Phone Filters Phone filters allow the use of the telephone while online. All telephones and other devices (answering machines, fax machines, etc.) using the same phone line (i.e., using the same phone number) as the line must have a phone filter installed.
  • Page 28 Chapter 2 Setting Up the Gateway 3. Read the onscreen information, then unplug all telephones and other devices from their phone jacks. Click Next. Caution: Do not unplug the black or green cable from the phone jack near your computer. 4.
  • Page 29 Actiontec Wireless-Ready DSL Gateway User Manual 5. If using a wall-mount phone, read the onscreen instructions, then click Next. If not installing a wall-mount phone filter, go step 7. 6. Install a wall-mount phone filter by removing the wall-mount telephone and open- ing the top and bottom toggles.
  • Page 30 Chapter 2 Setting Up the Gateway 7. Answer the question (“Do you have a phone next to your computer?”) by clicking on the appropriate check box, then click Next. 8. If you answered “No” in the previous window, go to “Setting up the DSL Connection”...
  • Page 31 Actiontec Wireless-Ready DSL Gateway User Manual 9. Plug the phone cord into the Phone Jack on the back of the Gateway. The connections should look like the configuration in the picture, below (if the first computer is connected via Ethernet; if the first computer is connected via USB, the purple cable will be plugged into the purple port).
  • Page 32 Chapter 2 Setting Up the Gateway 11. Make sure a phone filter is NOT connected to the green or black DSL cable, and that the green or black DSL cable is connected as shown onscreen. Ethernet: USB:...
  • Page 33 Actiontec Wireless-Ready DSL Gateway User Manual 12. Make sure the appropriate lights on the front of the Gateway glows solid green. Click Next. Ethernet: USB: Next, go to “Setting Up the Connection,” on the next page.

  • Page 34: Setting Up The Dsl Connection

    Chapter 2 Setting Up the Gateway Setting Up the DSL Connection After connecting the Gateway and installing phone filters, the connection must be configured. To do this: 1. Read the onscreen instructions, choose the appropriate ISP option (indicated in the Welcome Letter), then click Next. If MSN is selected, go to step 2.
  • Page 35 Actiontec Wireless-Ready DSL Gateway User Manual 3. If Other IP was selected in step 1, select the appropriate ISP protocol (PPPoE, PPPoA, or RFC 1483), as indicated in the Welcome Letter. If PPPoE or PPPoA is selected, got to step 4.
  • Page 36 Chapter 2 Setting Up the Gateway 5. If RFC 1483 was selected in step 3,select the appropriate IP type. This infor- mation is available in the Welcome Letter. When finished, click Next. If Static IP is selected, go to step 6. If Dynamic IP (DHCP) is selected, got to step 7.
  • Page 37 Actiontec Wireless-Ready DSL Gateway User Manual 7. The Installation Buddy checks the configuration of the Gateway. 8. The “Congratulations” screen appears. Read the onscreen information, then click through the next few windows to exit the Installation Buddy. The Gateway is successfully configured and ready for use.

  • Page 38: Using Qwest Dsl

    Using Qwest DSL Qwest operates over home or business phone lines equipped with Qwest service. For this reason, the Qwest connection is not portable; it can’t be accessed while away from the home or business. To connect while traveling, ask the about a dial-up account.
  • Page 39 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 40: Basic Setup

    Basic Setup This chapter is a guide through a basic configuration of the Gateway, including how to connect the Gateway to the To complete the basic setup, the user will need the Welcome Letter ( Worksheet). If the document is not available, contact the immediately.
  • Page 41 Actiontec Wireless-Ready DSL Gateway User Manual 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup. 4. In the next window, follow the onscreen instructions, then click Next. 5. In the next window, select the type of connection by clicking on the circle next to .
  • Page 42 Chapter 4 Basic Setup 6. Enter the User Name and Password provided by the in the “ Broadband Connection - ” screen. If the provided a Static address, enter it in the Static text box. If not, leave it blank. Click Next. Note: If you obtained a block of Static addresses, see Chapter 5, “Advanced Setup,”...
  • Page 43 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 44: Static Ip Address On The Gateway

    Static IP Address on the Gateway This chapter details how to set up the Gateway with a static address. The first section explains the configuration using a single static address; the second sec- tion explains the configuration using a block of static addresses.
  • Page 45 Actiontec Wireless-Ready DSL Gateway User Manual Note: If the Main Menu screen does not appear, make sure the Ethernet cable is properly connected. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the menu on the left side. 4. The “Actiontec Modem Setup Page”...
  • Page 46 6. If provided with settings on the worksheet, click the circle next to “Static” and enter the DNS addresses in the “ Configuration” section at the bottom of the Actiontec Modem Setup Page screen. If no settings were provided, go to step...
  • Page 47 Actiontec Wireless-Ready DSL Gateway User Manual 7. Click “Save and Restart” at the bottom of the screen. 8. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Actiontec Modem Setup Page screen.

  • Page 48: Configuring For A Block Of Static Ip Addresses

    Chapter 5 Static IP Address on the Gateway 11. Click “Save and Restart” at the bottom of the screen. 12. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Change Admin Password screen. The Gateway has been configured to support a single static address.
  • Page 49 Actiontec Wireless-Ready DSL Gateway User Manual 3. In the “Set Up/Configuration” screen, read the instructions, then select Advanced Setup from the menu on the left side. 4. Click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. Select WAN IP Address from the menu on the left side.
  • Page 50 Chapter 5 Static IP Address on the Gateway 6. Select “Obtain an Address through ,” select “Unnumbered Mode,” then enter the gateway and subnet mask addresses assigned by the in the “Gateway Address” and “Unnumbered Subnet Mask” text boxes, respectively. These addresses should be included on the worksheet.
  • Page 51 Actiontec Wireless-Ready DSL Gateway User Manual 8. In the “ Server Configuration” screen, select “Static” from the “ ” DHCP options near the center of the screen, then enter the Server addresses assigned by the in the appropriate text boxes.
  • Page 52 Chapter 5 Static IP Address on the Gateway 11. Once the Gateway restarts, return to the Setup/Configuration screen and select Change Admin Password from the menu on the left side. 12. The “Change Admin Password” screen appears. Enter a new password in the “New Password”...
  • Page 53 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 54: Advanced Setup

    Advanced Setup This section contains information concerning advanced configuration, such as wireless settings, remote management, and Web site block- ing. Accessing Advanced Setup To access the Advanced Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard.

  • Page 55: Wan Ip Address

    Actiontec Wireless-Ready DSL Gateway User Manual 4. In the next screen, read the recommendations. To perform an advanced setup on the Gateway, click Begin Advanced Setup. 5. The “Configuring the Advanced Settings” screen appears. To check all the set- tings, or if unsure of which settings to modify, select Next. To modify a specif- ic configuration, click on its name in the menu bar on the left.
  • Page 56 Chapter 6 Advanced Setup Note: Some providers use to establish com- E/PPPoA munication with an end user. Other types of broadband Internet connections (such as fixed point wireless) may use either DHCP or Static address. If unsure about which connection is present, check with the Internet Service Provider ( before continuing.
  • Page 57 Actiontec Wireless-Ready DSL Gateway User Manual Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Gateway to use the Point-to-Point over Ethernet ( ) or Point-to-Point over ) protocol. PPPoE PPPoA If a User Name, Password and/or Static was entered during Basic Setup, it should be displayed in the “Broadband Connection via...
  • Page 58 Chapter 6 Advanced Setup Note: Contact the if unsure of the proper configuration. Specify a Static IP Address Select this option if the service is configured to use Bridged or RFC 1483 Routed using a Static Address. Enter the Address, Subnet Mask, and Default Gateway Address provided by the in the “Broadban Connection via Static Address”...
  • Page 59 Actiontec Wireless-Ready DSL Gateway User Manual Encapsulation If the Gateway is configured to obtain an address through or to specify a DHCP static address, select the appropriate encapsulation option used by the ISP ( Bridged or Routed). 1483 RFC 1483 Note: Contact the if unsure of the proper configuration.

  • Page 60: Wireless Settings

    “Wireless Settings” screen. Modify the wireless capabilities of the Gateway here. ESSID is the network name assigned to the wireless network. The factory default ESSID setting is “ .” Although Actiontec recommends keeping the default value ACTIONTEC intact, the value can be modified, using any combination of alphanumeric ESSID characters (i.e.,...
  • Page 61 Actiontec Wireless-Ready DSL Gateway User Manual Channel Channel assigns the frequency band at which the Gateway communicates. In the United States, use channels 1. (The factory default value is set to Wireless Equivalent Privacy Wireless Equivalent Privacy ( ) is an encryption method used with the 802.11...
  • Page 62 Chapter 6 Advanced Setup 128-bit WEP -bit requires one key of hexadecimal pairs. A hexadecimal digit consists of alphanumeric characters ranging from . An example of a -bit key is: . To create a -bit key, 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1 enter hexadecimal digit pairs in the Key text box. After activating -bit on the Gateway, a computer with wireless capability can join the network only if this key is entered in the computer’s wireless encryption scheme.

  • Page 63: Wireless Mac Authentication

    Actiontec Wireless-Ready DSL Gateway User Manual Wireless MAC Authentication Selecting Wireless MAC Authentication in the “Advanced Configuration” screen generates the “Wireless MAC Authentication” screen. This feature allows the user to control their Wireless LAN Network by denying or allowing wireless access by specifying the MAC Address of the wireless client(s)

  • Page 64: Dhcp Server

    The values in the “LAN IP Address” and “Netmask” text boxes are the IP address and Subnetmask of the Gateway as seen on the network. These values can be mod- ified for your LAN network, but Actiontec recommends keeping the default factory settings (IP Address192.168.0.1 Subnetmask 255.255.255.0).
  • Page 65 Actiontec Wireless-Ready DSL Gateway User Manual DHCP Server Configuration Clicking Next in the “ Server” screen generates the “ Server DHCP DHCP Configuration” screen. Change address range and server information here. Beginning Address - the address at which the server...

  • Page 66: Services Blocking

    Chapter 6 Advanced Setup Services Blocking Selecting Services Blocking in the “Advanced Configuration” screen generates the “Services Blocking” screen. To modify Internet privileges (Web, , Newsgroups, etc.) for the computers on the network: 1. Enter the computer’s IP address in the Address: text box.

  • Page 67: Website Blocking

    Actiontec Wireless-Ready DSL Gateway User Manual Website Blocking Selecting Website Blocking in the “Advanced Configuration” screen generates the “Website Blocking” screen. This feature enables the Gateway to block Web sites to all computers on the network. To block a Web site, enter the address of the Web site in the “Website”...

  • Page 68: Remote Management

    Selecting Remote Management in the “Advanced Configuration” screen generates the “Remote Management” screen. Remote Management allows access to the Gateway through the Internet via another computer. Actiontec recommends leav- ing the Remote Management Off (the factory default setting). To access the Gateway from the Internet, activate Remote Management by selecting On and writing down the address of the Gateway (see “...

  • Page 69: Port Forwarding

    Gateway’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example). To use port forwarding, enter the IP port range in the “ Port Range” text boxes. (If more than 10 ports are needed, Actiontec rec- ommends using Hosting. See “...

  • Page 70: Dmz Hosting

    Internet. hosting symbolically places the host computer outside of the Gateway’s network. Access to the network resources while hosting is active is blocked. Actiontec recommends activating hosting only as long as necessary. Warning: The Host computer will be vulnerable to com- puter hackers on the Internet while in mode.

  • Page 71: Firewall

    Actiontec Wireless-Ready DSL Gateway User Manual Firewall Selecting Firewall in the “Advanced Configuration” screen generates the “ Firewall ” screen. Select the level of security needed for the network. See Security Level Appendix E for details concerning each level of security.

  • Page 72: Nat (Network Address Translation)

    Chapter 6 Advanced Setup NAT (Network Address Translation) Selecting in the “Configuring the Advanced Settings” screen generates the “ ” screen. The Gateway’s basic firewall security is based on . Disabling NAT allows the computers connected to the Gateway to be accessed by outside parties.

  • Page 73: Mac Address Cloning

    Actiontec Wireless-Ready DSL Gateway User Manual MAC Address Cloning Selecting Address Cloning in the “Advanced Configuration” screen generates the “ Address Cloning” screen. A (media access control) address is an identifier unique to every networkable device. Some Internet Service Providers require a address to validate a computer’s permission to be on their net-...

  • Page 74: Status

    Chapter 6 Advanced Setup Status After configuring the Gateway, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of the Gateway’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen.
  • Page 75 Actiontec Wireless-Ready DSL Gateway User Manual WAN - IP Address Displays the Address the assigned to the Gateway. WAN - Subnet Mask Displays the Subnet Mask address the assigned to the Gateway. WAN - Gateway Displays the Gateway address (for the Address and Subnet Mask) the assigned to the Gateway.
  • Page 76 Chapter 6 Advanced Setup Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays on overview of the Gateway’s routes. WAN Status Selecting Status generates a “Current Status” screen. This screen displays on overview of the Gateway’s (Wide Area Network) connection.
  • Page 77 Actiontec Wireless-Ready DSL Gateway User Manual LAN Status Selecting Status generates the “Lan Port Status” screen. This screen displays on overview of the Gateway’s (Local Area Network) port connections. Active User List Selecting Active User List generates the “Active User List” screen. This screen dis-...

  • Page 78: Using Utilities

    Using Utilities To access the Gateway’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the settings changed, the Gateway’s factory default settings restored, and the Gateway’s firmware upgraded. Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Gateway’s network has visited.

  • Page 79: Dsl Settings

    Settings from the “Utilities” screen. The Gateway’s , Mode, and QoS (Quality of Service) settings can be changed from this screen. Actiontec recommends not changing these values without con- sulting the Restore Default Settings To restore the Gateway to its factory default settings, select Restore Default Settings from the “Utilities”...

  • Page 80: Upgrade Firmware

    Chapter 7 Using Utilities Upgrade Firmware Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the Gateway’s capabilities. Windows Computer If the Gateway is connected to a computer running Windows OS: 1.
  • Page 81 Actiontec Wireless-Ready DSL Gateway User Manual 2. The “Select Upgrade File” screen appears. Click here (in the first paragraph of the Select Upgrade File screen) to go to the Web page containing the link to the upgrade file. 3. From the Web page, download the .tar archive file to the hard drive of the computer.

  • Page 82: Building A Network

    Building a Network Other computers can be connected to the Gateway to form a network. The net- work computers can be connected to the Gateway in three ways: Ethernet, , or wirelessly. Ethernet 1. Insert the Installation in the drive of the computer. The CD-ROM Installaton Buddy will start automatically.
  • Page 83 Actiontec Wireless-Ready DSL Gateway User Manual 3. Select Wired, then click Next. 4. Select Ethernet, then click Next.
  • Page 84 Chapter 8 Building a Network 5. When the next window appears, select the ISP service provided, then click Next. 6. When the next window appears, get the Yellow Ethernet Cable from the Quick Start Kit, then click Next.
  • Page 85 Actiontec Wireless-Ready DSL Gateway User Manual 7. Plug one end of the Yellow Ethernet Cable into one of the Yellow Ports on the back of the Gateway, then click Next. 8. Plug the other end of the Yellow Ethernet Cable into an Ethernet port on the back of the computer, then click Next.
  • Page 86 Chapter 8 Building a Network 9. Make sure one of the Ethernet Network Lights glow steadily green, then click Next. 10. In the next window, the Installation Buddy checks the configuration of the Gateway.

  • Page 87: Usb

    Actiontec Wireless-Ready DSL Gateway User Manual 11. A congratulations window appears. The computer is connected to the network via Ethernet. 1. Insert the Installation in the drive of the computer. The CD-ROM Installaton Buddy will start automatically. Wait until the following screen...
  • Page 88 Chapter 8 Building a Network 2. Read the instructions, select Additional Computer by clicking on the appro- priate check box, then click Next. 3. Select Wired, then click Next.
  • Page 89 Actiontec Wireless-Ready DSL Gateway User Manual 4. Select USB, then click Next. 5. When the next window appears, select the ISP service provided, then click Next.
  • Page 90 Chapter 8 Building a Network 6. When the next window appears, get the purple USB Cable from the Quick Start Kit, then click Next. 7. Plug the square end of the purple USB Cable into the Purple Port on the back of the Gateway, then click Next.
  • Page 91 Actiontec Wireless-Ready DSL Gateway User Manual 8. Plug the other end of the purple USB Cable into an USB port on the front or back of the computer, then click Next. 9. Make sure the Power and Internet Lights glow steadily green, then click...
  • Page 92 Chapter 8 Building a Network 10. In the next window, the Installation Buddy checks the configuration of the Gateway. 11. A congratulations window appears. The computer is connected to the network via USB.

  • Page 93: Wireless

    Actiontec Wireless-Ready DSL Gateway User Manual Wireless Note: Computers to be added to the network wirelessly must have wireless capabilities ( wireless adapter, wireless adapter, etc.). 1. Insert the Installation in the drive of the computer. The CD-ROM Installaton Buddy will start automatically. Wait until the following screen appears, read the onscreen instructions, then click Next.
  • Page 94 Chapter 8 Building a Network 3. Select Wireless, then click Next. 4. Read the onscreen Rental Agreement, then click Next.
  • Page 95 Actiontec Wireless-Ready DSL Gateway User Manual 5. The next window appears. Follow the instructions and insert the Connection 1 into the computer’s drive to set up the wireless connection. 2-3 CD CD-ROM When the procedure on the Connection 1-2-3 CD is complete, the computer will...

  • Page 96: Troubleshooting

    Troubleshooting This chapter contains a list of problems that may be encountered while using the Gateway, and techniques to try and overcome the problem. Note that these tech- niques may not solve the problem. If you need additional help, contact the Qwest Technical Support at 1-800-247-7285.
  • Page 97 Actiontec Wireless-Ready DSL Gateway User Manual Additionally, the “IP Address” entry should be on the network (with 192.168.0.X “x” defining a range from though If the Ethernet adapter is showing an incorrect IP address, click Release, which sets all values back to 0 (zero). Then, click Renew (this process may take a few seconds).
  • Page 98 Chapter 9 Troubleshooting Time out error occurs when entering a URL or IP Address Verify all the computers are working properly. Ensure the settings are correct. Ensure the Gateway is on and connected properly. Verify the Gateway’s settings are the same as the computer by clicking Status in the “Main Menu”...
  • Page 99 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 100: A Reference

    Reference This appendix contains information about various topics, including accessing information about your Windows computer and wiring under special circum- stances. Locating Computer Information The following procedure is valid for Windows , Me, 98 SE NT 4.0 2000 1. From the desktop, right-click on My Computer. 2.

  • Page 101: Locating Windows Operating System Files

    Actiontec Wireless-Ready DSL Gateway User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks.
  • Page 102 Appendix A Reference 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder”...

  • Page 103: Wiring Information

    Actiontec Wireless-Ready DSL Gateway User Manual Windows Me, 2000 1. From the desktop, click Start. 2. Select Search, then For Files and Folders. 3. The “Search Results” window appears. In the panel at left titled “What do you want to search for?”, click All files and folders.
  • Page 104 Appendix A Reference easiest way to do this is to purchase a pair of two-line modular adapters, a line- cord coupler, and some short lengths of phone cable, available at any telephone supply retailer. Note: Do not purchase a 1-line modular adapter or line splitter. Installing either of these items results in two phone jacks on Line 1, and no access to Line 2.
  • Page 105 Actiontec Wireless-Ready DSL Gateway User Manual Automatic Water Meter If your home or office has an automatic water meter that uses the same phone line as the Qwest Gateway, you must put a Phone Filter on the water meter. Call your water company for help when installing the Phone Filter on your water meter.

  • Page 106: B Static Ip Address On The Computer

    Static IP Address on the Computer To communicate with the Gateway from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from -enabled to static , so that the computer and the DHCP Gateway are on the same subnet.
  • Page 107 Actiontec Wireless-Ready DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 108 Appendix B Static IP Address on the Computer 5. The “Network” window appears. In the "The following network components are installed" list box, locate and double-click TCP/IP 6. The “ Properties” window appears. Select Address. TCP/IP 7. In the Address tab, make sure the the circle next to “Specify an Address”...

  • Page 109: Windows Me

    Actiontec Wireless-Ready DSL Gateway User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click . The Properties window disappears. TCP/IP 11. In the Network window, click .
  • Page 110 Appendix B Static IP Address on the Computer 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 111 Actiontec Wireless-Ready DSL Gateway User Manual 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click TCP/IP 6. The “ Properties” window appears. Click Address. TCP/IP 7. In the Address tab, make sure the the circle next to “Specify an Address”...

  • Page 112: Windows 2000

    Appendix B Static IP Address on the Computer 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Click . The Properties window disappears. TCP/IP 11. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box.
  • Page 113 Actiontec Wireless-Ready DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections.
  • Page 114 Appendix B Static IP Address on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corre- sponds to the network card installed in the computer by finding the name of the network card in the Device Name column.
  • Page 115 Actiontec Wireless-Ready DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Click General. 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( TCP/IP 9. The “Internet Protocol ( ) Properties” window appears.

  • Page 116: Windows Xp

    Appendix B Static IP Address on the Computer 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 13. Click . The “Internet Protocol ( ) Properties” window disappears. TCP/IP 14 In the “Local Area Connection Properties”...
  • Page 117 Actiontec Wireless-Ready DSL Gateway User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network Connections.
  • Page 118 Appendix B Static IP Address on the Computer 5. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column.
  • Page 119 Actiontec Wireless-Ready DSL Gateway User Manual 7. The “Local Area Connection Properties” window appears. Select General. 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( TCP/IP 9. The “Internet Protocol ( ) Properties” window appears.
  • Page 120 Appendix B Static IP Address on the Computer 11. Enter the following numbers in the “ Address” text box: 198.162.0.2 Do not include the periods; they are automatically entered. 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods;...
  • Page 121 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 122: C Computer Security

    Computer Security The Internet is a giant network of computers all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This lets the user send e-mail, surf the World Wide Web, download files, and buy products and services online, but it also makes the computer vulner- able to attack from persons intent on doing malicious mischief.
  • Page 123 Actiontec Wireless-Ready DSL Gateway User Manual Unlike a dial-up modem, service is “always connected.” The connection is always available – there is no need to dial a phone number to access the Internet. The computer can be connected to the Internet all the time.
  • Page 124 Appendix C Computer Security program is known to be safe. A program from an unknown source can delete all the files on the computer’s hard disk or install a “backdoor” software application that lets people on the Internet gain access to the computer without permission. Internet Browsers Always exit the Internet browser (for example, Internet Explorer or Netscape Navigator).
  • Page 125 Actiontec Wireless-Ready DSL Gateway User Manual If Windows , Me, , or is running on the computer, consider 98 SE NT 4.0 2000 installing a firewall. Hardware and software firewall products are changing rap- idly as more homes and businesses establish high-speed digital connections between their local area networks and the Internet.

  • Page 126: D Specifications

    Specifications General Model Number GS204AD9-01 (Four-Port Wireless-Ready DSL Gateway) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.11b (Wireless) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Protocol LAN - CSMA/CD WAN - PPP, DHCP, Static IP Full-rate ADSL Interface GS204AD9-01 10/100 RJ-45 switched ports (4) USB port (1) Expansion...

  • Page 127: Wireless Operating Range

    Actiontec Wireless-Ready DSL Gateway User Manual Wireless Operating Range Indoors Up to 30M (100 ft.) @ 11 Mbps Up to 50M (165 ft.) @ 5.5 Mbps Up to 70M (230 ft.) @ 2 Mbps Up to 91M (300 ft.) @ 1 Mbps Outdoors Up to 152M (500 ft.) @ 11 Mbps...

  • Page 128: E Glossary

    Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover- age area of the access point and remain connected to the network.
  • Page 129 Actiontec Wireless-Ready DSL Gateway User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag- ing files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet.
  • Page 130 Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an address used to create address numbers used only within a particular network.
  • Page 131 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 132: F Security Levelservices Table

    Security Level Services Table The following information is related to the Firewall options (High, Medium, and Low) in the “Advanced Services” chapter of this manual (page ). The types of services and their respective ports are listed in the two right-hand columns; the “In”...

  • Page 133: Medium Security Level

    Actiontec Wireless-Ready DSL Gateway User Manual Medium Security Level Service Port http telnet smtp pop3 nntp real audio/video 7070 icmp H.323 1720 T.120 1503 Low Security Level Service Port http telnet smtp pop3 nntp real audio/video 7070 icmp H.323 1720 T.120...

  • Page 134: Acronym Definitions

    Appendix F Security Level Services Table Acronym Definitions http HyperText Transfer Protocol This protocol delivers information over the Internet, and is used when a home computer connects to a Web site via an Internet browser Domain Name System. A date query system used to translate host names into Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111 File Transfer Protocol.
  • Page 135 Actiontec Wireless-Ready DSL Gateway User Manual icmp Internet Control Message Protocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard protocol for sending audio and video over the Internet. T.120 A standard protocol for multimedia teleconferencing over the Internet.

  • Page 136: G Non-Windows System Setup

    OS X Note: When installing any software, consult the user manual and help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Router, Open Transport or above must be loaded on the 2.5.2...
  • Page 137 Actiontec Wireless-Ready DSL Gateway User Manual 2. When the “ ” window appears, select Edit from menu bar, then select TCP/IP User Mode. 3. When the “User Mode” window appears, select Advanced, then click 4. In the “ ” window, select Ethernet from the “Connect via” drop-down TCP/IP list.
  • Page 138 Appendix G Non-Windows System Setup OS X 1. Open the “System Preferences” application via the Dock or Apple Menu. The “Network” window appears. 2. Select Built-In Ethernet from the “Show” drop-down list. 3. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP 4.

  • Page 139: Connecting To The Isp

    Actiontec Wireless-Ready DSL Gateway User Manual Connecting to the ISP 1. Open the Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Menu” screen appears. Select Setup/Configuration. 3. In the “Set Up/Configuration” screen, select Non-Windows Setup from the...
  • Page 140 , enter the information in the appropriate text boxes. If no worksheet has been provided, contact the 5. Click Save and Restart at the bottom of the Actiontec Modem Setup Page screen. The Gateway will be ready to use when the Power and Internet Lights stop blinking.
  • Page 141 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 142: Notices

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics, Inc., may void the user’s authority to operate the equipment. Declaration of conformity for products marked with the FCC logo – United States only.
  • Page 143 Actiontec Wireless-Ready DSL Gateway User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. Note: To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed to...

  • Page 144: Limited Warranty

    Software: Actiontec Electronics warrants to Customer that each software program licensed from it will perform in substantial conformance to its program specifica- tions, for a period of ninety (90) days from the date of purchase from Actiontec Electronics or its authorized reseller. Actiontec Electronics warrants the media con- taining software against failure during the warranty period.
  • Page 145 Obtaining Warranty Service: Customer may contact Actiontec Electronics Technical Support Center within the applicable warranty period to obtain warran- ty service authorization. Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required. Products returned to Actiontec Electronics...
  • Page 146 This warranty gives you specific legal rights which may vary depending on local law. Dispute Resolution: The customer may contact the Director of Technical Support in the event the Customer is not satisfied with Actiontec Electronics’ response to the complaint. In the event that the Customer is still not satisfied with the response of the Director of Technical Support, the Customer is instructed to contact the Director of Marketing.
  • Page 147 Actiontec Wireless-Ready DSL Gateway User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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