Add Held; Swap; Call Forwarding - Mitel 5330e User Manual

5330e/5340e IP Phones – User Guide

Add Held

To move a call on hold to another line appearance:
1. Press an available line key.
2. Press the AddHeld softkey.
3. Press the flashing line key.
To add a call on Hold to an existing conversation or conference:
1. Press the AddHeld softkey.
2. Press the flashing line key.

Swap

To call another party when you are in an established two–party call:
1. Press
2. Dial the number.
To alternate between the two parties:

Press the Trade Calls softkey.

Call Forwarding

Call Forward lets you redirect incoming calls to an alternate number when

your phone is busy,

when you're not answering, or

all the time.
You can program, activate, and deactivate Call Forward Always quickly through the
Applications screen while you have other types of Call Forwarding, such as Busy External,
activated through your Call Forwarding profiles.
For example, you can enable profiles to forward calls to your voice mailbox when your phone
is busy or unanswered. Then, if you must leave your desk, you can quickly enable Call
Forward Always to another phone, such as your home phone or cell. After you return to your
desk and deactivate Call Forwarding Always, your profiles for busy or unanswered conditions
remain active.
(TRANS/CONF).
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