Add Held; Swap - Mitel 5020 User Manual

Add Held

To move a call on Hold to another line appearance:
1. Press the available line key.
2. Press the Addheld softkey.
3. Press the flashing line key.
To add a call on Hold to an existing conversation or conference:
1. Press the Addheld softkey.
2. Press the flashing line key.

Swap

To call another party when you are in an established two-party call:
1. Press TRANS/CONF.
2. Dial the number.
To alternate between the two parties:
Press the Trade softkey.
-14-