Sharp UX-B800 Operation Manual
Sharp UX-B800 Operation Manual

Sharp UX-B800 Operation Manual

Sharp fax machine user manual
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MODEL
UX-B800
FACSIMILE
OPERATION MANUAL
IMPORTANT
PLEASE KEEP THE EXTERNAL & INTERNAL PACKAGING SAFE.
PLEASE DO NOT THROW IT AWAY.
IN THE UNLIKELY EVENT OF A HARDWARE FAILURE, OUR
REPAIR CENTRE WILL ASK YOU TO PUT YOUR SHARP
FACSIMILE IN THIS BOX.
THANK YOU FOR YOUR ASSISTANCE.

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Summary of Contents for Sharp UX-B800

  • Page 1 PLEASE KEEP THE EXTERNAL & INTERNAL PACKAGING SAFE. PLEASE DO NOT THROW IT AWAY. IN THE UNLIKELY EVENT OF A HARDWARE FAILURE, OUR REPAIR CENTRE WILL ASK YOU TO PUT YOUR SHARP FACSIMILE IN THIS BOX. THANK YOU FOR YOUR ASSISTANCE.
  • Page 2: Mains Plug Wiring Instructions

    Tämä laite täyttää direktiivi 1999/5/EY. This is a facsimile product operating in British and Irish analogue public switched telephone networks which follow the ES203021 Standard. The Declaration of Conformity can be viewed at the following URL address. http://www.sharp.de/doc/UX-B800.pdf IMPORTANT Earth Neutral...
  • Page 3: Table Of Contents

    Table of Contents Introduction A Look at the Operation Panel 1. Installation Unpacking Checklist....8 Setup ......8 Loading Paper .
  • Page 4: Introduction

    Effective scanning width Ink Save mode is initially turned off. To turn on Ink Save mode, see pages 49 and 53. Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only).
  • Page 5 Weight (without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 Important: This machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company (errors may occur during transmission and reception of faxes). This machine is not compatible with digital telephone systems. Important safety information Do not disassemble this machine or attempt any procedures not described in this manual.
  • Page 7: A Look At The Operation Panel

    A Look at the Operation Panel PQRS WXYZ Note: Affix the Rapid Key labels as shown above. Number keys: Use to dial numbers. SCAN TO E-MAIL key: Press to send a document to an e-mail recipient. Display: This displays messages to help you operate the machine.
  • Page 8 R key: If you are on a Flash-type PBX, use this key to dial out (page 28). SPEAKER key: Press to listen to the line and fax tones through the speaker when faxing (p. 28). Note: This is not a speakerphone. It cannot be used for speaking.
  • Page 9 Monitoring phone conversations When speaking through the SPEAKER handset, you can press allow a third person to listen to the conversation through the speaker. (To turn off the speaker, press the key again.) To adjust the volume of the speaker when monitoring a conversation, press (the volume...
  • Page 10: Installation

    Unpacking Checklist 1. Installation Unpacking Checklist Paper Document Received tray exit tray document tray Handset Phone Print Rapid Manual line cartridge cord labels Extension phone adapter Points to keep in mind when setting up ♦ Do not place the machine in direct sunlight.
  • Page 11: Loading Paper

    Attach the paper tray Attach the document exit tray and flip out the extension Pull the received document tray extension all the way out Loading Paper Approximately 200 sheets of A4-size paper (60 - 80 g/m ) can be loaded in the paper tray (at room temperature;...
  • Page 12: Connecting The Power Cord

    Surge protectors can be purchased at most telephone specialty stores. Installing the Print Cartridge 230 V, Print cartridge yield SHARP UX-C80B replacement cartridge Ink Save mode OFF: Approx. 480 A4 pages Ink Save mode ON Approx. 800 A4 pages (The initial cartridge has the same yield as the replacement cartridge.)
  • Page 13 If the display shows [PRINTER ERROR] or [PRINTER ERROR/CHECK PAPER], open the cover and check for jammed paper. Remove any jammed paper (see page 67) and close the cover. Remove only the tape from the new cartridge. • Make sure all tape is removed.
  • Page 14: Connecting The Phone Line

    Connecting the Phone Line If you selected " ", the machine will print an alignment page. Continue with the steps below. In the alignment page, locate the line that is closest to a straight line. In this example, “15” is closest to a straight line.
  • Page 15: Name And Fax Number

    “+”, press • To clear a mistake, press Press Enter your name using the letter keys (max. 24 characters). Example: SHARP • To clear a mistake, press • For information on using the text entry keys, see page 6.
  • Page 16: Setting The Reception Mode

    Setting the Reception Mode • The currently set time appears (example): [ TIME 12:19 Enter a two-digit number for the hour ("00" to "23") and a two-digit number for the minute ("00" to "59"). Example: 9:25 Press [ANTI JUNK #] STOP Press to exit.
  • Page 17: Scan To E-Mail

    2. Scan to E-mail The Scan to E-mail feature lets you scan a document and directly send the image to an e-mail recipient. ♦ This saves you the trouble of scanning the document into a computer and sending the scanned file using an e- mail program.
  • Page 18 Connecting the Machine IP address The machine requires an IP address to communicate on the Internet. If your network is set up to automatically assign IP addresses, you do not need to do anything; the machine will automatically receive an IP address when it is connected.
  • Page 19: E-Mail Settings

    If the machine is unable to communicate... ♦ Check the Ethernet cable. Are the connections secure? Are you using straight-through (not crossover) cable that supports 10Base-T? ♦ There may be a problem in the router or other device to which the machine is connected.
  • Page 20 E-mail Settings Accessing the machine’s Web page To access the Web page, you will need to know the machine’s host name or IP address (usually it is most convenient to use the host name). To check the machine’s host name or IP address, follow the procedure in Checking your IP address and the connection (page 16), or print the...
  • Page 21 E-mail settings Enter the required information for each setting as explained below. This is done in step 4 of the procedure on the previous page. ♦ The sender address and SMTP server settings are required. The other settings are optional. ♦...
  • Page 22: Storing E-Mail Addresses

    Storing E-mail Addresses Storing E-mail Addresses You can store e-mail addresses in the A, B, and C keys, in Rapid Keys, and in Speed Dial numbers. ♦ An e-mail address stored in a Rapid Key or the A, B, or C key is selected by simply pressing that key.
  • Page 23 • If you did not select a Rapid Key or Speed Dial number in Step 2, the display will show the next available Rapid Key or Speed Dial number. If that number is acceptable, press and go to Step 8. If not, press the desired Rapid Key, or press the A, B, or C key, or press enter the desired 2-digit Speed Dial...
  • Page 24: Scan To E-Mail Transmission

    Scan to E-mail Transmission Scan to E-mail Transmission Follow the steps below to send a document to an e-mail recipient. ♦ The document will be sent as an attachment to an e-mail message. ♦ You can specify the recipient by directly entering an e-mail address, or by selecting an address that has been stored as explained in the previous...
  • Page 25 If you need to select or change any of the e-mail options, press and follow Steps 5 and 6 below. (Note that settings selected here are temporary. To make permanent changes, see p. 17.) If you do not wish to change the e- mail options, go directly to Step 7.
  • Page 26 Scan to E-mail Transmission Error messages If transmission is not successful because the machine is unable to connect to your mail server, one of the following error messages will appear. [CONNECTION ERROR] This appears when communication does not take place correctly on your local network, usually due to a problem with the cable connections.
  • Page 27: Network Settings

    Network Settings If your network requires that you assign a static (permanent) IP address to the machine, follow the steps below to disable DHCP (automatic IP address assigment) and configure the network settings. • Consult your network administrator for the information that must be entered.
  • Page 28: Sending Faxes

    Transmittable Documents 3. Sending Faxes Transmittable Documents Minimum document size/weight Loading up to 20 sheets at once: 148 x 140 mm 52 g/m Loading 1 sheet at a time: 70 x 140 mm 52 g/m Maximum document size/weight Loading up to 20 sheets at once: A4 (210 x 297 mm) 80 g/m Loading 1 sheet at a time:...
  • Page 29: Resolution And Contrast

    Place the document face down with the top edge going in first, and insert it all the way into the feeder. Make sure that the roller draws the document in. • Display: [ READY TO SEND Adjust the resolution and/or contrast settings (p.
  • Page 30: Sending A Fax: Normal Dialling

    Sending a Fax: Normal Dialling Load the document(s). • The resolution/contrast cannot be adjusted unless the document is loaded. RESOLUTION/ RECEPTION MODE Press one or more times until the desired resolution and contrast settings appear in the display. • The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting.
  • Page 31: Sending A Fax: Auto Dialling

    • If an error occurs, the machine will beep three times and print a Transaction Report to inform you of the problem (p. 56). Note: If the transmission is unsuccessful and the display shows [DOCUMENT JAMMED], remove the document as explained on page 67. Sending a Fax: Auto Dialling You can store your most frequently dialled fax and phone numbers in Rapid...
  • Page 32 Sending a Fax: Auto Dialling • If a pause is required between any of the digits to access a special service or an outside line, press pause appears as a hyphen (two seconds per pause). Several pauses can be entered in a row. •...
  • Page 33 Editing and clearing auto-dial numbers To make changes to a previously stored auto-dial number, or clear a number, follow these steps: FUNCTION Press , then Press the Rapid Key (or press SPEED DIAL and enter the 2-digit Speed Dial number) of the number that you want to edit or clear.
  • Page 34 Sending a Fax: Auto Dialling • Speed Dialling: If the number is stored in a Speed Dial number, press SPEED DIAL and enter the Speed Dial number with the number keys. Make sure the correct destination appears in the display (if not, press then press •...
  • Page 35 • If you are on a Flash-type PBX and are dialling out, press FUNCTION to insert a pause, and then enter the number of the receiving machine. • If you are on a PBX and must dial a number to dial out, enter the number, FUNCTION press to insert a pause, and...
  • Page 36: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering Use this feature to add a slash and the total number of pages to each page number on transmitted fax pages (for example, "P. 1/5", "P.2/5", etc.). This allows the recipient to check for missing pages.
  • Page 37: Receiving Faxes

    4. Receiving Faxes TEL/FAX Mode To select TEL/FAX mode, press RESOLUTION/ RECEPTION MODE (with no document in the feeder) until [TEL/FAX] appears in the display. When the reception mode is set to TEL/ FAX, the machine automatically answers all calls on four rings (the number of rings is fixed).
  • Page 38: Using Manual Mode

    Using MANUAL Mode Using MANUAL Mode To select MANUAL mode, press RESOLUTION/ RECEPTION MODE (with no document in the feeder) until [MANUAL] appears in the display. In MANUAL mode, you must answer all calls (even faxes) by picking up the machine’s handset or an extension phone connected to the same line.
  • Page 39: Reception To Memory

    Reception to Memory Incoming faxes will be received to memory when printing is not possible, such as when the machine runs out of paper, the print cartridge needs replacement, or the paper jams. When you have received a fax in memory, [FAX RX IN MEMORY] will appear in the display, alternating with a message that indicates the problem.
  • Page 40: Making Copies

    5. Making Copies The machine can be used as a convenience copier. Follow the steps below to make copies. Sorting copies The machine is initially set to not sort copies. If you wish to have copies sorted as shown below, change the “SORT COPY”...
  • Page 41: Special Functions

    6. Special Functions Broadcasting You can send the same document to as many as 20 fax or e-mail destinations in just one operation. ♦ The destinations must be all fax or all e-mail. It is not possible to mix fax and e-mail destinations.
  • Page 42 Broadcasting If the memory becomes full... If the memory becomes full during scanning, [MEMORY FULL] will appear in the display. ♦ Press to send the pages which have been stored up to that point in memory (the remaining pages will automatically feed out). After transmission, the memory will be cleared and you can send the remaining pages.
  • Page 43: Caller Id (Requires Service)

    programmed. Clear one of the keys and then store a group. Press the Group Key that you want 33/G1 34/G2 to use ( ). (If you are clearing a Group Key, press the Group key that you want to clear and go to Step 8.) •...
  • Page 44 Caller ID (Requires Service) Note: Some caller ID services may not provide the name of the caller. In this case, only the phone number will appear when you receive a call. Display messages One of the following messages will appear while the machine rings if caller information is not available.
  • Page 45: Blocking Unwanted Faxes

    Blocking Unwanted Faxes The Anti Junk Fax function blocks reception of faxes from a fax number that you specify. To use this function, enter the fax number that you want to block. Only one number can be entered. FUNCTION Press , then until ENTRY MODE] appears...
  • Page 46: Fax Forward To E-Mail

    Fax Forward to E-mail Fax Forward to E-mail You can have incoming faxes from specified fax numbers (or all fax numbers) automatically converted to e- mail and forwarded to designated e-mail recipients. ♦ This provides a convenient means of forwarding received faxes to someone who is out of the office.
  • Page 47 Activating (and deactivating) Fax Forward to E-mail After you have stored one or more Fax Forward to E-mail groups, follow the steps below to activate the Fax Forward to E-mail function. FUNCTION Press , then until appears. [RCV FAX TO E-MAIL] Press Press to select “ON”.
  • Page 48: Secure Receive

    Take care not lose the print-out or forget the code. In the event that you forget the code and have kept no record, contact your dealer or nearest SHARP service centre. Activating Secure Receive Follow the steps below to activate Secure Receive.
  • Page 49 Deactivating Secure Receive If you need to deactivate Secure Receive (faxes will be automatically printed when received), follow the steps below. Press , then until SECURE [ACTIVATE SECURE RCV.] Press Press to select “NO”. Enter the 4-digit secure code. Press •...
  • Page 50: Pbx Operations

    PBX Operations PBX Operations If the machine is connected to a PBX, you can use it to perform the following operations: Making enquiry calls: During a call, you can put the original caller on hold, make a further call to a third party, and then go back to the original caller.
  • Page 51: Option Settings And Print Settings

    7. Option Settings and Print Settings The option settings and print settings allow you to customize the operation of the machine to better suit your needs. The option settings are related to general operation. The print settings are related to printing. The option settings and print settings have been initially configured at the factory.
  • Page 52 Option Settings TRANSACTION This sets the condition for printing transaction reports (see page LIST 56). Press a number key as follows: Initial setting: ERROR ONLY PSEUDO RING This sets the duration of the special ringing sound that alerts you DURATION to voice calls and manually dialled faxes in TEL/FAX reception mode.
  • Page 53 FAX SIGNAL The machine will automatically begin reception if you hear a soft fax tone after answering a call on the machine’s handset or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent the machine from mistakenly attempting to receive documents from the computer fax modem.
  • Page 54 Option Settings DIAL TONE Press DETECTION dial tone on the line before automatic dialling. Press turn this function off. Note: If you select YES and find that the machine is unable to dial, change the setting to NO. Initial setting: NO KEY TONE Press key is pressed on the operation panel (this confirms that the key...
  • Page 55: Print Settings

    Print Settings Make a selection for the displayed setting as explained below. This is done in step 3 of the procedure on page 49. Setting Description RECEIVE Press RATIO size of received faxes to fit the size of the printing paper. This ensures that the edges of a fax are not cut off.
  • Page 56 Print Settings ALIGN This is used to align the print cartridge to improve print quality. CARTRIDGE See page 58. CLEAN This is used to clean the print cartridge nozzles if print quality is NOZZLES not satisfactory after aligning the print cartridge. See page 58.
  • Page 57: Printing Lists

    8. Printing Lists You can print lists showing settings and information entered in the machine. FUNCTION Press , then until LISTING MODE] appears Press Press until the desired list (see below) appears. • ACTIVITY LIST: This report shows information on your most recent transmissions and receptions (combined maximum of 30).
  • Page 58: Transaction Report

    Transaction Report Transaction Report This report is printed out automatically after a fax is sent or received to allow you to check the result. The machine is initially set to print out the report only when an error occurs. ♦ The Transaction Report cannot be printed manually.
  • Page 59: Maintenance

    9. Maintenance Cleaning the Machine Cleaning the scanning glass and rollers Any dirt on the scanning glass and rollers will degrade the quality of transmitted documents and copies. Clean these frequently as explained below. ♦ If the document does not feed or double-feeds occur, use a cloth moistened with water to wipe the rollers.
  • Page 60: Improving Print Quality

    Improving Print Quality Close the cover, pressing down firmly to make sure it clicks into place. Cleaning the housing Wipe the external parts and surface of the machine with a dry cloth. Caution: Do not use benzene or thinner. These solvents may damage or discolor the machine.
  • Page 61 Compare the diagonal lines above the printed bars to the diagonal lines below the printed bars. • Look for breaks in the diagonal lines above the bars. Breaks indicate clogged nozzles. Breaks in the diagonal lines at the top of the page indicate clogged nozzles. Unbroken lines at the bottom of the page indicate the nozzles were cleaned.
  • Page 62 Improving Print Quality Moisten another clean cloth with warm water. Gently hold the cloth against the contacts for about 3 seconds, and then wipe in the direction shown. Using another clean section of the cloth, repeat the above step. Allow the nozzles and contacts to dry completely.
  • Page 63: Troubleshooting

    Problems and Solutions Solution A line error occurs when your machine cannot communicate correctly with another fax machine. The error is usually due to a problem on the phone line. Try faxing again. If unsuccessful, check the following: • Check the connection. The cord from the TEL. LINE socket to the wall socket should be no longer than two meters.
  • Page 64 Problems and Solutions Dialling is not possible. The power is on, but no transmission takes place. Fax and e-mail transmission are not possible. Nothing is printed at the receiving end. A distorted image is received at the other end. Reception and copying problems Problem The machine doesn't receive documents...
  • Page 65 The printing paper comes out blank when you try to receive a document. Print quality is poor. The received document is faint. Received images are distorted. The quality of copies is poor and/or dark vertical lines appear. General problems Problem Nothing appears in the display.
  • Page 66: Messages And Signals

    Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 42 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) CHANGE CARTRIDGE CHECK CARTRIDGE CONNECTION ERROR CHECK E-MAIL SETTING Scan to E-mail transmission is not possible because the DOCUMENT JAMMED...
  • Page 67 67 to clear the jam. This appears if you attempt to send a fax by auto dialling and the line is busy or the receiving fax machine does not answer. Your machine will automatically reattempt the call. (See Automatic redialling on page 33.) Secure Receive function has been activated.
  • Page 68 Messages and Signals SERVER ERROR SERVER ERROR/ SMTP-AUTH SERVER NOT FOUND/ CABLE DISCONNECTED SERVER NOT FOUND/ DHCP SERVER NOT FOUND/ SMTP Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) A Scan to E-mail transmission was not successful because the machine could not connect to your mail server or there was no response from the mail server.
  • Page 69: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or [DOCUMENT JAMMED] appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
  • Page 70: Quick Reference Guide

    Quick Reference Guide Fax / Scan to E-mail Transmission Place your document (up to 20 pages) face down in the document feeder. Sending a Fax by Normal Dialling Lift the handset or press Dial the fax number. Wait for the reception tone (if a person answers, ask them to press their Start key).
  • Page 71: Index

    Index Anti Junk Fax, 43 Audible signals, 66 Auto Print Out (of Activity Report), 51 AUTO reception mode, 14, 35 Auto-dial numbers Storing, 29 Using, 31 Batch page numbering, 34 Broadcasting, 39 Caller ID, 41 Caller ID list, 42, 55 Contrast, 27 Copies, 38 Date, setting, 13...
  • Page 72 Index MANUAL reception mode, 14, 36 Memory full, 65 Memory, substitute reception to, 37 Network Cable, 15 Checking connection, 16 Connecting to, 15 Problems, 17 Network Setting List, 55 Network settings, configuring, 25 Network settings, initializing, 25 Normal Dialling, 28 Number of Rings setting, 49 Packing tape, removing, 8 Page numbering, batch, 34...
  • Page 73 If the product is used for business purposes and you want to discard it: Please contact your SHARP dealer who will inform you about the take-back of the product. You might be charged for the costs arising from take-back and recycling. Small products (and small amounts) might be taken back by your local collection facilities.
  • Page 74 SHARP ELECTRONICS (U.K.) LTD. 4 Furzeground Way, Stockley Park, Uxbridge, Middlesex UB11 1EZ SHARP CORPORATION PRINTED IN THAILAND (TINSE4533XHTZ)

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