Sharp UX-B800SE Operation Manual
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Sharp UX-B800SE Operation Manual

Sharp facsimile operation manual ux-b800se
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MODEL
UX-B800SE
FACSIMILE
OPERATION MANUAL

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  • Page 1 MODEL UX-B800SE FACSIMILE OPERATION MANUAL...
  • Page 2 (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 TEL: 800-237-4277 Trademark information All other company names and product names appearing in this manual are the trademarks of their respective owners.

  • Page 3: Table Of Contents

    Table of Contents Introduction A Look at the Operation Panel 1. Installation Unpacking Checklist....7 Setup ......7 Loading Paper .

  • Page 4: Introduction

    Effective scanning width *Ink Save mode is initially turned off. To turn on Ink Save mode, see pages 45 and 49. **Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only).
  • Page 5 Weight (without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 Important: This machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company (errors may occur during transmission and reception of faxes). This machine is not compatible with digital telephone systems. Important safety information Do not disassemble this machine or attempt any procedures not described in this manual.

  • Page 7: A Look At The Operation Panel

    A Look at the Operation Panel PQRS WXYZ Note: Affix the Rapid Key labels as shown above. Number keys: Use to dial numbers. SCAN TO E-MAIL key: Press to send a document to an e-mail recipient. Display: This displays messages to help you operate the machine.
  • Page 8 HOLD key: Press to put a phone call on hold (p. 33). SPEAKER key: Press to listen to the line and fax tones through the speaker when faxing (p. 26). Note: This is not a speakerphone. It cannot be used for speaking. Letter keys Use these keys when the display prompts you to enter a name, e-mail address, or other text.

  • Page 9: Installation

    1. Installation Unpacking Checklist Paper Document Received exit tray tray document tray Handset Phone Print Rapid Manual line cartridge cord labels Points to keep in mind when setting up ♦ Do not place the machine in direct sunlight. ♦ Do not place the machine near heaters or air conditioners.

  • Page 10: Loading Paper

    Loading Paper Attach the paper tray Attach the document exit tray and flip out the extension Pull the received document tray extension all the way out Loading Paper Letter or legal size paper can be loaded. Maximum number of sheets (20-Ib.

  • Page 11: Connecting The Power Cord

    Surge protectors can be purchased at most telephone specialty stores. Connecting the Power Cord Installing the Print Cartridge Print cartridge yield SHARP UX-C80B replacement cartridge Ink Save mode OFF: Approx. 480 letter pages Ink Save mode ON Approx. 800 letter pages (The initial cartridge has the same yield as the replacement cartridge.)
  • Page 12 Installing the Print Cartridge If the display shows [PRINTER ERROR] or [PRINTER ERROR/CHECK PAPER], open the cover and check for jammed paper. Remove any jammed paper (see page 62) and close the cover. Remove only the tape from the new cartridge.

  • Page 13: Connecting The Phone Line

    If you selected " ", the machine will print an alignment page. Continue with the steps below. In the alignment page, locate the line that is closest to a straight line. In this example, “15” is closest to a straight line. Enter the number of the straightest line with the number keys.

  • Page 14: Setting The Date And Time

    To insert a space, press • To clear a mistake, press Press Enter your name using the letter keys (max. 24 characters). Example: SHARP • To clear a mistake, press • For information on using the text entry keys, see page 6.

  • Page 15: Setting The Reception Mode

    Press [ANTI JUNK #] STOP Press to exit. Setting the Reception Mode The machine has three modes for receiving incoming faxes: AUTO mode: The machine automatically answers all calls on 4 rings and begins fax reception. MANUAL mode: All calls, including faxes, must be answered by picking up the machine's handset or an extension phone connected to the same line.

  • Page 16: Fax To E-Mail

    Connecting the Machine 2. Fax to E-mail The Fax to E-mail feature lets you scan a document and directly send the image to an e-mail recipient. ♦ This saves you the trouble of scanning the document into a computer and sending the scanned file using an e- mail program.
  • Page 17 IP address The machine requires an IP address to communicate on the Internet. If your network is set up to automatically assign IP addresses, you do not need to do anything; the machine will automatically receive an IP address when it is connected. Automatic assignment of IP addresses is normally performed by a DHCP server, which may be a computer,...
  • Page 18 Connecting the Machine If the machine is unable to communicate... ♦ Check the Ethernet cable. Are the connections secure? Are you using straight-through (not crossover) cable for 10Base-T/100Base-TX? ♦ There may be a problem in the router or other device to which the machine is connected.

  • Page 19: E-Mail Settings

    E-mail Settings Before the Fax to E-mail function can be used, you must configure the e-mail settings. The e-mail settings specify your outgoing mail server, as well as your sender name, sender address, and other items that appear in the e-mail message to which scanned image files are attached.
  • Page 20 E-mail Settings E-mail settings Enter the required information for each setting as explained below. This is done in step 4 of the procedure on the previous page. ♦ The sender address and SMTP server settings are required. The other settings are optional.

  • Page 21: Storing E-Mail Addresses

    Storing E-mail Addresses You can store e-mail addresses in the A, B, and C keys, in Rapid Keys, and in Speed Dial numbers. ♦ An e-mail address stored in a Rapid Key or the A, B, or C key is selected by simply pressing that key.

  • Page 22: Fax To E-Mail Transmission

    Fax to E-mail Transmission enter the desired 2-digit Speed Dial number, and go to Step 8. Return to Step 2 to store another e- mail address, or press Editing and clearing stored e- mail addresses To make changes to a previously stored e-mail address, or to clear an address, follow these steps: FUNCTION...
  • Page 23 Insert the document face down with the top edge going in first. • Up to 20 letter-size sheets (5 legal- size sheets) can be placed in the feeder at once. • For more information on loading the document, see page 24. RESOLUTION/ •...
  • Page 24 Fax to E-mail Transmission can show images in the selected format.) • FILE NAME: Enter a name for the scanned file (max. 40 characters). When finished, press When you have finished configuring the e-mail options, press . (If the display shows [PRESS START TO SCAN], it is not necessary to press Press...

  • Page 25: Network Settings

    Network Settings If your network requires that you assign a static (permanent) IP address to the machine, follow the steps below to disable DHCP (automatic IP address assigment) and configure the network settings. • Consult your network administrator for the information that must be entered.

  • Page 26: Sending Faxes

    Transmittable Documents 3. Sending Faxes Transmittable Documents Minimum document size/weight Loading up to 20 sheets at once: 5.8” x 5.5” (148 x 140 mm) 14 lbs. (52 g/m Loading 1 sheet at a time: 2.8” x 5.5” (70 x 140 mm) 14 lbs.

  • Page 27: Resolution And Contrast

    Place the document face down with the top edge going in first, and insert it all the way into the feeder. Make sure that the roller draws the document in. • Display: [ READY TO SEND Adjust the resolution and/or contrast settings (p.

  • Page 28: Sending A Fax: Normal Dialing

    Sending a Fax: Normal Dialing Load the document(s). • The resolution/contrast cannot be adjusted unless the document is loaded. RESOLUTION/ RECEPTION MODE Press one or more times until the desired resolution and contrast settings appear in the display. • The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting.

  • Page 29: Sending A Fax: Auto Dialing

    Sending a Fax: Auto Dialing You can store your most frequently dialed fax and phone numbers in Rapid Keys and Speed Dial numbers. ♦ A number stored in a Rapid Key is dialed by simply pressing the Rapid Key. A total of 36 Rapid Keys are available.
  • Page 30 Sending a Fax: Auto Dialing display will show the next available Rapid Key or Speed Dial number. If that number is acceptable, press and go to Step 8. If not, press the desired Rapid Key, or press SPEED DIAL and enter the desired 2-digit Speed Dial number, and go to Step Return to Step 2 to store another STOP...
  • Page 31 Using an auto-dial number to send a fax Load the document(s). RESOLUTION/ RECEPTION MODE If desired, press resolution and/or contrast. Select the fax number using one of the methods below: • Rapid Key Dialing: If the number is stored in a Rapid Key, press the Rapid Key.
  • Page 32 Sending a Fax: Auto Dialing Sending a fax by Direct Keypad Dialing Use this method to dial a full fax number without using the handset . Load the document(s). RESOLUTION/ • RECEPTION MODE If desired, press resolution and/or contrast. Enter the number of the receiving machine with the number keys.

  • Page 33: Batch Page Numbering

    Batch Page Numbering Use this feature to add a slash and the total number of pages to each page number on transmitted fax pages (for example, "P. 1/5", "P.2/5", etc.). This allows the recipient to check for missing pages. Load the document(s). FUNCTION Press , then...

  • Page 34: Receiving Faxes

    Using AUTO Mode 4. Receiving Faxes Using AUTO Mode To select AUTO mode, press RESOLUTION/ RECEPTION MODE (with no document in the feeder) until [AUTO] appears in the display. In AUTO mode, the machine automatically answers all calls on 4 rings and receives incoming faxes.

  • Page 35: Tel/Fax Mode

    machine’s handset, and press • The above step is necessary if you have set the “FAX SIGNAL RX” setting to NO (pp. 45 and 47). Putting a call on hold To put the other party on hold during a HOLD phone call, press .

  • Page 36: Making Copies

    5. Making Copies The machine can be used as a convenience copier. Follow the steps below to make copies. Sorting copies The machine is initially set to not sort copies. If you wish to have copies sorted as shown below, change the “SORT COPY”...

  • Page 37: Special Functions

    6. Special Functions Broadcasting You can send the same document to as many as 20 fax or e-mail destinations in just one operation. ♦ The destinations must be all fax or all e-mail. It is not possible to mix fax and e-mail destinations.
  • Page 38 Broadcasting If the memory becomes full... If the memory becomes full during scanning, [MEMORY FULL] will appear in the display. ♦ Press to send the pages which have been stored up to that point in memory (the remaining pages will automatically feed out). After transmission, the memory will be cleared and you can send the remaining pages.

  • Page 39: Caller Id (Requires Service)

    programmed. Clear one of the keys and then store a group. Press the Group Key that you want 33/G1 34/G2 to use ( ). (If you are clearing a Group Key, press the Group key that you want to clear and go to Step 8.) •...
  • Page 40 Caller ID (Requires Service) Caller ID list on this page).) If you do not need to have the area code removed from local numbers in the Caller ID list, press go to Step 7. Enter the 3 digits of your area code. Press STOP Press...

  • Page 41: Distinctive Ring (Requires Service)

    To delete all calls from the list, hold down for 3 seconds while viewing any number in the list. Blocking voice calls If you have turned on Caller ID, the Anti Junk Fax function will block voice calls as well as faxes from your specified Anti Junk Number (see p.

  • Page 42: Blocking Unwanted Faxes

    Blocking Unwanted Faxes Blocking Unwanted Faxes The Anti Junk Fax function blocks reception of faxes from a fax number that you specify. To use this function, enter the fax number that you want to block. Only one number can be entered. FUNCTION Press , then...

  • Page 43: Receiving Faxes To E-Mail

    Receiving Faxes to E-mail You can have incoming faxes from specified fax numbers (or all fax numbers) automatically converted to e- mail and forwarded to designated e-mail recipients. ♦ This provides a convenient means of forwarding received faxes to someone who is out of the office.
  • Page 44 Receiving Faxes to E-mail Activating (and deactivating) Receive Fax to E-mail After you have stored one or more Receive Fax to E-mail groups, follow the steps below to activate the Receive Fax to E-mail function. FUNCTION Press , then [RCV FAX TO E-MAIL] Press Press to select “ON”.

  • Page 45: Secure Receive

    • Take care not lose the print-out or forget the code. In the event that you forget the code and have kept no record, contact Sharp’s Customer Assistance Center at 1-877-794- 8675. Secure Receive Activating Secure Receive Follow the steps below to activate Secure Receive.
  • Page 46 Secure Receive Deactivating Secure Receive If you need to deactivate Secure Receive (faxes will be automatically printed when received), follow the steps below. Press , then SECURE [ACTIVATE SECURE RCV.] Press Press to select “NO”. Enter the 4-digit secure code. Press •...

  • Page 47: Option Settings And Print Settings

    7. Option Settings and Print Settings The option settings and print settings allow you to customize the operation of the machine to better suit your needs. The option settings are related to general operation. The print settings are related to printing. The option settings and print settings have been initially configured at the factory.
  • Page 48 Option Settings TRANSACTION This sets the condition for printing transaction reports (see page LIST 51). Press a number key as follows: Initial setting: ERROR ONLY DIAL MODE This sets the dial mode. Press dial line, or Initial setting: TONE PSEUDO RING This sets the duration of the special ringing sound that alerts you DURATION to voice calls and manually dialed faxes in TEL/FAX reception...
  • Page 49 FAX SIGNAL The machine will automatically begin reception if you hear a soft fax tone after answering a call on the machine’s handset or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent the machine from mistakenly attempting to receive documents from the computer fax modem.

  • Page 50: Print Settings

    Print Settings LANGUAGE This sets the language that appears in the display, reports, and SELECTION lists. Press sound and the display will change to the selected language. Initial setting: ENGLISH DIAL TONE Press DETECTION dial tone on the line before automatic dialing. Press turn this function off.
  • Page 51 PAPER SIZE This sets the size to which the machine scales received faxes. Press (LEGAL) if you loaded legal size paper. Initial setting: LETTER SORT COPY This setting determines whether or not copies are collated (sorted into sets) when multiple copies of each original page are made. Press (NO) to have copies grouped by page.

  • Page 52: Printing Lists

    8. Printing Lists You can print lists showing settings and information entered in the machine. FUNCTION Press , then LISTING MODE] appears Press Press until the desired list (see below) appears. • ACTIVITY LIST: This report shows information on your most recent transmissions and receptions (combined maximum of 30).

  • Page 53: Transaction Report

    Transaction Report This report is printed out automatically after a fax is sent or received to allow you to check the result. The machine is initially set to print out the report only when an error occurs. ♦ The Transaction Report cannot be printed manually.

  • Page 54: Maintenance

    Cleaning the Machine 9. Maintenance Cleaning the Machine Cleaning the scanning glass and rollers Any dirt on the scanning glass and rollers will degrade the quality of transmitted documents and copies. Clean these frequently as explained below. ♦ If the document does not feed or double-feeds occur, use a cloth moistened with water to wipe the rollers.

  • Page 55: Improving Print Quality

    Close the cover, pressing down firmly to make sure it clicks into place. Cleaning the housing Wipe the external parts and surface of the machine with a dry cloth. Caution: Do not use benzene or thinner. These solvents may damage or discolor the machine.
  • Page 56 Improving Print Quality • The machine prints a test pattern similar to the one shown in the following step. Compare the diagonal lines above the printed bars to the diagonal lines below the printed bars. • Look for breaks in the diagonal lines above the bars.
  • Page 57 Moisten another clean cloth with warm water. Gently hold the cloth against the contacts for about 3 seconds, and then wipe in the direction shown. Using another clean section of the cloth, repeat the above step. Allow the nozzles and contacts to dry completely.

  • Page 58: Troubleshooting

    10. Troubleshooting Problems and Solutions If you have any problems with the machine, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675. ♦ For network connection problems (Fax to E-mail), see page 16.
  • Page 59 Dialing is not possible. The power is on, but no transmission takes place. Nothing is printed at the receiving end. A distorted image is received at the other end. Reception and copying problems Problem The machine doesn't receive documents automatically. Problems and Solutions •...
  • Page 60 Problems and Solutions The printing paper comes out blank when you try to receive a document. Print quality is poor. The received document is faint. Received images are distorted. The quality of copies is poor and/or dark vertical lines appear. General problems Problem Nothing appears in the...

  • Page 61: Messages And Signals

    Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 38 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) CHANGE CARTRIDGE CHECK CARTRIDGE CONNECTION ERROR CHECK E-MAIL SETTING Fax to E-mail transmission is not possible because the DOCUMENT JAMMED FAX RX IN MEMORY...
  • Page 62 Messages and Signals INK NEAR EMPTY LINE ERROR LOW INK MEMORY FULL OUT OF INK PAPER JAMMED PRINTER ERROR PRINTER ERROR/ CHECK PAPER RECALLING RECEIVED SECURE FAX A received fax is being held in memory because the The cartridge is nearly empty (approximately one eighth of the ink remains).
  • Page 63 SERVER ERROR SERVER NOT FOUND/ CABLE DISCONNECTED SERVER NOT FOUND/ DHCP SERVER NOT FOUND/ SMTP Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Messages and Signals A Fax to E-mail transmission was not successful because the machine could not connect to your mail server or there was no response from the mail server.

  • Page 64: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or [DOCUMENT JAMMED] appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.

  • Page 65: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 TINSE4521XHTB TCADH3894XHZZ QCNWG202DXHFW QCNWG370BXHZZ...

  • Page 66: Fcc Regulatory Information

    If trouble is experienced with this equipment, or for repair or warranty information, please contact Sharp’s Customer Assistance Center. The number is 1-877-794-8675. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 67 HMIS Classification : S H A R P (Name and Telephone Number) Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Emergency telephone number : Sharp Electronics of Canada Ltd. Telephone number for information : Emergency telephone number : Cas No. Proportion 1333-86-4 Trade 0.1-2...
  • Page 68 MATERIAL SAFETY DATA SHEET (2/3) Section 6. Accidental Release Measures Personal Precautionary Measures : Environmental Precautionary : Procedure for Cleaning/ Absorption : Section 7. Handling and Storage Handling : To avoid damage to cartridge and accidental contact with ink KEEP OUT OF REACH OF CHILDREN. Storage : Store in a cool, dry place.
  • Page 69 This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets.

  • Page 70: Quick Reference Guide

    Quick Reference Guide Fax / Fax to E-mail Transmission Place your document (up to 20 pages) face down in the document feeder. Sending a Fax by Normal Dialing Lift the handset or press Dial the fax number. Wait for the reception tone (if a person answers, ask them to press their Start key).

  • Page 71: Guía De Referencia Rápida

    Guía de referencia rápida Transmisión de Fax / de Fax a correo electrónico Coloque el documento (hasta 20 páginas) mirando hacia abajo en el alimentador. Cómo enviar un fax por marcación normal Levante el auricular u oprima Marque el número de fax. Espere a escuchar el tono de recepción (si alguien contesta el teléfono, pídale que oprima la tecla...

  • Page 72: Index

    Index Index Anti Junk Fax, 40 Audible signals, 61 Auto Print Out (of Activity Report), 47 AUTO reception mode, 13, 32 Auto-dial numbers Storing, 27 Using, 29 Batch page numbering, 31 Broadcasting, 35 Caller ID, 37 Caller ID list, 38, 50 Contrast, 25 Copies, 34 Date, setting, 12...
  • Page 73 Line error, 56 Loading paper, 8 Loading the document, 24 MANUAL reception mode, 13, 32 Memory full, 60 Memory, substitute reception to, 33 Network Cable, 14 Checking connection, 15 Connecting to, 14 Problems, 16 Network Setting List, 50 Network settings, configuring, 23 Network settings, initializing, 23 Normal Dialing, 26 Number of Rings setting, 45...
  • Page 74 Index Web page in machine, 17...

  • Page 75: Limited Warranty

    In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.

  • Page 76: Sharp Corporation

    SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 http://www.sharpusa.com SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft. These numbers are located on the rear side of the unit.Space is also provided for other relevant information.

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