HP StorageWorks MSL5000 series User Manual page 158

Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
310B Picker Jammed 11
(The picker jammed during a drive fetch
operation.)
310F Picker Jammed on Stow
(The picker jammed on a stow operation.)
3111 Picker Retries Exceeded 1
(Picker retries exceeded during a
pass-through fetch operation.)
3113 Picker Retries Exceeded 3
(Picker retries exceeded during a bin stow
operation.)
3115 Picker Retraction Error
(Picker did not retract during a bin check
operation.)
158
Message
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
ERP
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Check pass-through alignment.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.