HP StorageWorks MSL5000 series User Manual page 149

Table 11: Fault Symptom Codes (Continued)
FSC
301B Drive Communication Error
(Intertask send, receive failed.)
301C Drive Get General Status Fail
(Drive communication failed.)
301D Drive Get Status 3 Fail
3020 Undefined Config
(In loader, unexpected configuration, not a
5U or 10U model. In diagnostics, invalid
source or destination.)
3030 Orphan Cartridge not stowed
(The loader could not successfully stow an
orphan cartridge to a bin.)
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Message ERP
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to clear the
message.
Contact support.
Press the Enter button to clear the
message.
Contact support.
Unload magazine, remove a tape, replace
the magazine, and retry the operation.
Troubleshooting
149