Page 1 User’s Guide © 2007 Ricoh Americas Corporation 2635-A Park Center Drive Simi Valley, CA 93065 October 2007 338818-001 Revision B...
Page 2 © 2007 Ricoh Americas Corporation. All rights reserved. No part of this document may be reproduced without the expressed permission of Ricoh Americas Corporation. The material in this document is for informational purposes and is subject to change without notice. Ricoh Americas Corporation assumes no responsibility for errors or omissions in this document.
Page 3 Our company, as a partner in the Energy Star Program, considers that this product satisfies the appropriate standard covered in this program. NOTE The EMP156 printer comes with the power management mode enabled and will go into a “Sleep” mode after 15 minutes if there is no printing or communications with the printer.
Page 4 Rev. Table NOTE: Refer to N905363B (ver. 5) for previous revison changes 00 to 05 of this document. Rev. for Machine Page No. (Contents) Date Manual Rev. First Edition Jul 21, 2005 vi, 2-11, 2-12, 2-14, 2-16, 2-17, 2-20 - 2-22, 3-3, 3-5 - 3-30, 6-2, Sep 15, 2005 6-5, 6-41 v(01), vi(02), viii(01) - Some headings and Page No are modified.
Page 5 Rev. for Machine Page No. (Contents) Date Manual Rev. 6-4(01): Figure has changed. Nov 17, 2005 6-5(02): Language has changed, and Figure is changed. 6-6(02): Figure is changed. 6-7(02): "Error Information" is deleted. 6-8(02): Contents of "Tray" is changed. 6-9(02)-6-17(02): Figure is changed. 6-18(02): Contents of "Tray"...
Page 6 Rev. for Machine Page No. (Contents) Date Manual Rev. 4-55(02): Figure 4-110 is changed and mis-entries are corrected. Feb. 4, 2006 4-56(02), 4-57(02): Mis-entries are corrected. 4-58(02), 4-59(02): All contents of "Cleaning the paper guide of the Fuser Unit" are added. 4-60(02), 4-61(02): All contents of "Cleaning the paper guide of the Discharger Unit"...
Page 7 Rev. for Machine Page No. (Contents) Date Manual Rev. 3-15(03): All contents are added. Mar. 22, 2006 3-16(03): Figure 3-13 is changed. 3-17(03): Figure 3-15, 3-16 are changed. 3-18(03)-3-31(01): Contents are moved from previous page 3-32(01): Page is added. 5-8(01): Some statements are added. 5-9(01): Contents are moved from previous page.
Page 8 Rev. for Page No. (Contents) Date Manual Back of cover sheet: "TRADEMARK" is added. Sep 21, 2006 "NOTICE TO USER" is modified. TOC-2(05)-TOC-4(04): Some headings and Page No. are modified. 1-4(01): Transit Pass Unit Type 156 is added. 1-10(01): Figure 1-9 is changed. 2-10(02): "Usage - Click Charge Counter"...
Page 9 Rev. for Page No. (Contents) Date Manual 6-8(03): "Click Charge Counter" is added to "Usage" Sept 2006 6-9(03), 6-11(03): Figure and contents are modified for Post Device 6-14(03): Figure 6-11 and contents are modified. 6-31(04): "Paper Output" is modified. 6-44(04): Figure 6-38 is changed. "Cover Insert Mode" is added. 338818- 2-14: For "Wait Timeout", changed "cancelled"...
Page 10: Table Of Contents
Table of Contents Introduction About This Manual ............1 Audience .
Page 11 Printer Menu ............2-11 Paper Source .
Page 12 Loading Paper ............. . 3-7 Proper Paper Handling .
Page 13 Handling and Storing Supplies and Consumables ....... . . 4-64 Paper .
Page 14 Status-Report ............6-16 Status-Revision .
Page 15 Appendix B. Paper Specifications Media Guidelines ............B-1 General Media Recommendations .
Page 16 Environmental Limit ........... . . C-7 Operating Precautions .
Page 17: Introduction
Introduction About This Manual This manual provides easy access to the information you need to operate the 156PPM (Pages Per Minute) laser printer. NOTE This User’s Guide is intended to be viewed online. When viewing it online, use the bookmarks and page reference links for easy navigation throughout the document.
Page 18: Manual Conventions
Manual Conventions The following conventions are used in this manual: Bold and Italics are used sparingly for emphasis. Information you enter: Looks Like This. Key Names (or Labels): Look Like This. System messages: Look Like This. Variable user information: Looks Like This. Pay particular attention to Notes, Cautions, and Warnings.
Page 19: Chapter 1. Printer Overview
Chapter 1 Printer Overview What This Chapter Provides This chapter describes the parts and functions of the printer. Printer Features External View of the Printer Internal View of the Printer Powering On the Printer Powering Off the Printer Space Required for Installation Printer Overview...
Page 20: Printer Features
Printer Features The printer is a high-speed, heavy duty laser printer for a 1.5M page/month printing environment. It incorporates a wide variety of features: High-Speed and High-Quality Printing. Print speed is up to 156 pages per minute (ppm), A4/Letter/Legal (Simplex). The printing output is at a resolution of 600 dots per inch (dpi), assuring razor-sharp graphic and text output, even at very small point sizes.
Page 21: I/O Configurations
High-volume printing. Two standard paper trays with approximately 3,500-sheet capacity total. Optional High Capacity Feeder (HCF) adds up to 12,000 additional sheets. Together they allow continuous printing of up to 15,500 sheets. Supports a wide-range of media types (plain, bond, letterhead, special application, recycled, labels) and sizes.
Page 22: External View Of The Printer
External View of the Printer The following illustration shows the printer with optional Container Stacker, optional High Capacity Feeders, optional Finisher Transfer Unit and optional Attention Light. Figure 1-1. External View of the Printer Table 1-1. External View of the Printer Component Description Power Switch...
Page 23: Internal View Of The Printer
Internal View of the Printer 1. Toner Supply Cover 2. Developer Duct 3. Drum Unit 6. SF Cover 4. Fuser Unit 5. Toner Bottle / Toner Bag 7. Main AC Power Switch Figure 1-2. Internal View of the Printer Table 1-2. Internal View of the Printer Component Description Toner Supply Cover...
Page 24: Powering On The Printer
Powering On the Printer The printer has two power switches, the Main AC Power Switch and the Power Switch. The location of switches are shown below. Both switches are marked “I” for Power On. Power Switch Main AC Power Switch Figure 1-3.
Page 25: Powering Off The Printer
Powering Off the Printer The printer should only be powered off when it is in a “Ready” state; that is, there are no jobs printing or processing. The following OCP displays indicate normal conditions. Under these conditions, wait until printing is complete and the printer is Ready, then switch off the Power Switch.
Page 26: Clearing Error Conditions
Clearing Error Conditions OCP Alternates between Ready and Processing 1. Cancel the print job(s). Figure 1-6. OCP Alternates between Ready and Processing E0XX, E1XX Error 1. Correct the error and touch the “ ” button on the OCP display. 2. Wait until printing is complete and the printer returns to Ready, then switch off the main power.
Page 27 E2XX, EC#XX Call for Service Error 1. Touch the “ ” button on the OCP display. 2. Wait until printing is complete and the printer returns to Ready. Figure 1-8. Call for Service Error CAUTION If the message“Open the Fuser cover, and check that there is no paper” is displayed on the OCP, open the Fuser cover and check the Fuser unit.
Page 28: Space Required For Installation
Space Required for Installation Install the printer in a well-ventilated place and keep around the printer as shown below for safe and effective operation. Required Space (for Maximum Configuration) (Top View) Figure 1-9. Space Required for Installation 1-10 Printer Overview...
Page 29: Chapter 2. Control Panels
Chapter 2 Control Panels What This Chapter Provides This chapter contains information on the following topics. Operator Control Panels OCP Menu Icons and Buttons Using the OCP Menus OCP Menu Structure Sub Panel Control Panels...
Page 30: Operator Control Panels
Operator Control Panels The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the Network Administrator to configure the printer and by the Service Technician to perform maintenance on the printer.
Page 31: Ocp Menu Icons And Buttons
OCP Menu Icons and Buttons The menus are accessed via the touch panel. Each OCP menu consists of icons and buttons that you use to make selections. The icons and buttons are defined below. See “Main Menu” on page 2-8 for more icons.
Page 32: Using The Ocp Menus
Using the OCP Menus There are 4 types of OCP Menu displays. Option Button Ten Key Pad Change Button (+ / -) Change Button (Enable/Disable) A brief description of each menu and how to use it follows. Using the Option Button Menu The image below is a sample of a menu with Option buttons.
Page 33: Using The Ten Key Pad Menu
Using the Ten Key Pad Menu The image below is a sample of a menu with a ten key pad. It is used to enter numeric values. Status Bar Erase Entire Entry Text Box Erase Last Digit Unit Value Ten Key Pad Previous Menu Enter/Accept Figure 2-3.
Page 34: Using The + / - Change Button Menu
Using the + / - Change Button Menu The image below is a sample of a menu with a + / - change button. It is used to increase and decrease the OCP brightness and contrast. The current value is displayed to the right of the icon.
Page 35: Using The Enable/Disable Change Button Menu
Using the Enable/Disable Change Button Menu The image below is a sample of a menu with an Enable/Disable toggle. It is used to turn an option on or off. 40 seconds Disabled Current Status Options Disabled Middle Previous Menu Figure 2-5. Enable/Disable Change Button Menu 1.
Page 36: Ocp Menu Structure
OCP Menu Structure The OCP menu is structured as shown on the following pages. A top level menu screen is shown followed by a description of the options on the screen. A table that outlines the complete structure of the menu is also provided. Each box in the table represents an OCP display menu.
Page 37: Information Menu
Information Menu When you touch the information icon on the Main Menu this screen is displayed. You can use it to determine the current settings and status of the options described below. “Information Menu Structure” on page 2-10 for the complete Information Menu structure.
Page 38 Table 2-2. Information Menu Structure Level 1 Level2 Level 3 Level 4 Information Printer Size, Status, Type, Weight Size, Status, Type, Weight HCF1 Lower (Note1) Size, Status, Type, Weight HCF1 Upper (Note1) Size, Status, Type, Weight HCF2 Lower (Note1) Size, Status, Type, Weight HCF2 Upper (Note1) Size, Status, Type, Weight Printer Graphic...
Page 39: Printer Menu
Printer Menu When you select Printer icon from the Main Menu, this screen is displayed. You use the Printer Menu to gain access to the printing options described below. See “Printer Menu Structure” on page 2-16 for the complete Printer Menu structure. Figure 2-8.
Page 40 Paper Weight Defines the paper weight for the input tray. The paper weight screen displays the currently defined paper weight and redefine to desired paper weight by this screen. See “Paper Sizes, Paper Weights, Paper Types and Paper Color” on page 3-3 for more information.
Page 41: Paper Output
Paper Output Default Output Use this when the output tray is not designated by a host command. If a command from the host defines the output tray, the OCP setting is ignored. Stacking Level Defines the Upper limit of the stacking level of each output tray. This option can be adjusted to three settings: 50%, 75% or 100%.
Page 42: Options
Options Wait Timeout Defines the waiting period (in seconds) from reception of last data to the reception of next data. If data is not received within the defined period, the job is terminated. A command from the host will override the OCP setting. LPD Queuing Can be set to enable or disable.
Page 43: Test Print
Test Print Use this button to print a test pattern for checking the print quality or the print position. The following test patterns are available in this menu. Cross Pattern This option prints a combination of Horizontal/Vertical/Diagonal lines for checking the print position. This pattern is printed in duplex mode. Raster Pattern This option prints 8 pages of the raster pattern and 8 blank pages (total 16 pages) for checking print quality.
Page 44: Control Panels
Table 2-3. Printer Menu Structure Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Printer Paper Source Default Auto Select (Note 1) HCF1 Lower (Note2) HCF1 Upper (Note2) HCF2 Lower (Note2) HCF2 Upper (Note2) Paper Size Folio SEF, Folio LEF, Super B SEF, Length: 7-18”...
Page 45 Table 2-3. Printer Menu Structure - Continued Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Printer Paper Source Paper Color White, Pink, Yellow, Color 1, Color 2, Color 3, ..Buff, Goldenrod, Blue, Color 79, Color 80 (Note 1) Green, Custom White, Pink, Yellow,...
Page 46 Table 2-3. Printer Menu Structure - Continued Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Printer Paper Source Paper Moisture Highest/Higher/ Normal/Lower Highest/Higher/ Normal/Lower HCF1 Lower Highest/Higher/ (Note 2) Normal/Lower HCF1 Upper Highest/Higher/ (Note 2) Normal/Lower HCF2 Lower Highest/Higher/ (Note 2)
Page 47: Setup Menu
Setup Menu When you select Setup icon from the Main Menu, this screen is displayed. Use it to gain access to the Setup option screens that are described below. See Table 2-4 on page 2- for the complete Setup Menu structure. Figure 2-9.
Page 48: System
System The System option is password protected. Contact your System Administrator if you need access to these options. Software Log Create software log Network Defines the parameters of the network. The standard network (10/100/1000B-T) is displayed as “Network (AUX)”. If the Multi-protocol NIC option (10/100B-T) is installed, “Network (NIC)”...
Page 49 Energy Save Time Can be set to enable or disable. Defines the waiting time (in minutes) to enter Energy Save Mode when Energy Save Mode is enabled. Password Use to change the System password. The system password is used by your System Administrator and provides access to the system parameters.
Page 50: Consumables
Consumables Touch to display the user consumable options, which include replacing the developer mix, OPC Sheet and fuser web. Developer Mix Select exhaust to empty old developer mix, then select Supply to replenish with new developer mix. The counter is automatically reset. OPC Sheet Select the Winding OPC Sheet button to wind the OPC Sheet.
Page 51 Table 2-4. Setup Menu Structure Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Setup Brightness 1-16 (Note 8) Contrast 1-16 Buzzer Volume Service (Note 1) System Input Password Software Log (Note 2) Network Network (AUX) IP Address Subnet Mask Gateway Address...
Page 52: Reports Menu
Reports Menu When you select Reports icon from the Main Menu, this screen is displayed. You use it to print the reports described below. Figure 2-10. Reports Menu Status Touch to print a status report and return to the Main Menu. The status report shows the current configuration of the printer and printer usage information.
Page 53: Jobs Menu
Jobs Menu When you select Jobs icon from the Main Menu, this screen is displayed. You use the Jobs Menu to cancel print jobs in the printer. Job-01 1/3-12 ““ 16:02 P Job-02 0/1-1 List of Jobs ““ 16:03 P Scroll Bar Text-fil 0/1-1...
Page 54: Sub Panel
Sub Panel The Sub panel is attached to each Input and Output Tray. The elements of the sub panel are shown below. Paper Size LED Select LED (LED 1) Paper Level Indicator (LED 2) (LED 3) Lock LED Down Switch Figure 2-12.
Page 55: Chapter 3. Paper Handling
Chapter 3 Paper Handling What This Chapter Provides This chapter contains information on the following topics. Paper Paper Sizes, Paper Weights, Paper Types and Paper Color Loading Paper Setting a Non-Standard Paper Size Setting the Paper Weight Value Setting the HV Adjust Values Setting the Table Adjust Setting the Paper Moisture Preparing the Stacker...
Page 56: Paper
Paper To obtain good print quality, use the recommended paper and properly position it in the correct trays. For loading paper see page 3-7. Refer to Appendix B for detailed information about paper specifications and printing on special print media. Unacceptable Paper Avoid using the following media types as they cause paper jams and print quality problems.
Page 57: Paper Sizes, Paper Weights, Paper Types And Paper Color
Paper Sizes, Paper Weights, Paper Types and Paper Color Paper Size The following table show which paper sizes can be used in this printer. The paper size is shown in both millimeters and inches. The term SEF indicates the paper is being fed into the printer short edge first and the term LEF indicates the paper is being fed into the printer long edge first.
Page 58: Paper Size Indication
Paper Size Indication Each Input Tray and Output Tray is equipped with a Paper Size LED that indicates the currently loaded or stacked paper size in the tray. The following table shows paper size indication for each paper size. Table 3-2. Paper Size Indication Paper Size Switch Position Indication...
Page 59: Paper Weights
Paper Weights The printer can define the following paper weights in all paper trays, including the HCF. Paper Size and Feed Orientation Paper Weights B5(LEF), A4(LEF), Letter(LEF), Legal(LEF), Executive(LEF), Folio(LEF) and From 60g/m (16lbs) to 199g/m (110(index)lbs) Custom Size: Side edge =< 215.9mm (8.5”) A4(SEF), B4(SEF), A3(SEF), Letter(SEF), Legal(SEF), Ledger(SEF), Super B(SEF), From 75g/m...
Page 60: Paper Color
Paper Color The printer accepts color paper in all paper trays, including the HCF. The seven pre-defined colors are listed below. White Pink Yellow Buff Goldenrod Blue Green Additionally, you can define up to 80 custom colors using the Web Utilities. Paper Handling...
Page 61: Loading Paper
Loading Paper Load paper into the trays according to the instructions that follow. Thoroughly understand and follow the instructions to prevent any paper troubles such as paper jams and paper skew. See “Loading Special Media” on page 3-13 for directions on loading prepunched and preprinted paper.
Page 62: Checking Paper Quality
Checking Paper Quality Carefully check the paper quality when unwrapping or before loading into the Input Tray. Do not use paper with the following defects. (If you find any defects immediately upon unwrapping, consult the vendor regarding paper quality.) Tears, creases, dog-eared corners May cause paper jams or paper skew in the Input Tray.
Page 63: Loading Paper In Tray
Loading Paper in Tray 1. Unlock the Tray by pressing the Down Switch if the Lock LED is ON. Lock LED Down Switch Figure 3-5. Loading Paper in Tray (1) NOTE The Tray is locked when paper is in the tray. If you press the Down Switch, wait until the Lock LED is OFF.
Page 64 3. Unpack the paper, and hold the paper. Figure 3-7. Loading Paper in Tray (3) NOTE Do not hold too much paper at a time. Pick up only 200-500 sheets at a time. 4. Place the paper into the Tray. Figure 3-8.
Page 65 5. Move the Paper Guide to the paper edge. Paper Guide Custom Size Switch Figure 3-9. Loading Paper in Tray (5) NOTE Confirm that there is no large gap between the paper and the Paper Guide. A paper jam may occur if there is a gap of more than 1mm. 6.
Page 66 7. If the paper size you have loaded is a standard size, set the Custom Size Switch to the Standard position. If the paper size you have loaded is a non-standard or a custom size, set the Custom Size Switch to the Custom position. Figure 3-11.
Page 67: Loading Special Media
Loading Special Media Pre-punched Paper Load pre-punched paper as indicated in the following diagrams. Refer to Appendix B for more information about using pre-punched paper. Table 3-3. Loading Direction of Pre-punched Paper Feeding Binding Print Orientation Loading Direction Direction Long Edge Portrait/Landscape Binding Long Edge Feed...
Page 68: Loading Pre-Printed Paper
Loading Pre-printed Paper Load pre-printed paper as indicated in the following table. Refer to Appendix B more details about using pre-printed paper. Table 3-4. Loading of Pre-printed Paper Paper Type Print Mode Page Order Loading Front/Back Face Simplex/ Normal / Front face down Predetermined Duplex...
Page 69: Setting A Non-Standard Paper Size
Setting a Non-Standard Paper Size If the paper size you have selected is a non-standard size, you must set the paper size using the OCP. First, follow the steps for loading paper into the desired tray, then perform these steps. 1.
Page 70 3. Select the desired paper tray to set the paper size. Figure 3-14. Setting the Non-Standard Paper Size (3) 4. If the paper size you have loaded is already listed, then select the desired paper size button, then press enter ( ).
Page 71 6. On the Custom Paper Size screen, select the unit of paper size, then the value box for the leading edge (the arrow in the illustration points to the leading edge). The Custom Paper Size input screen is displayed. Leading Edge Value Box Unit of Paper Size Figure 3-17.
Page 72 10.Using the ten key pad, enter the value for the side edge of the paper. 11. Touch the “ ” button. The display returns to Custom Paper Size screen and now both values you have entered are displayed. 12.Touch the “ ”...
Page 73: Setting The Paper Weight Value
Setting the Paper Weight Value When you load paper into the tray, you must set the paper weight value using the OCP. CAUTION You must set the correct paper weight value. The incorrect paper weight value may cause a paper jam. 1.
Page 74 3. Select the unit of paper weight, and enter the paper weight value using the Ten Key Pad. Unit of Paper Weight Ten Key Pad Figure 3-22. Setting the Paper Weight Value (3) 4. Touch the “ ” button. The display returns to the Select Paper Source screen and the paper weight value you have entered is displayed.
Page 75: Setting The Hv Adjust Values
Setting the HV Adjust Values The HV adjust feature is used when it is necessary to shift the image on the printed ± ± page. You can shift the image 0.25 in. ( 6.3 mm). When printing in duplex mode, you can set different HV adjust values for the front side and back side of the paper.
Page 76 4. Using the Ten Key Pad, enter the value for the vertical image position (feed direction) of the paper. For example, entering + 0.25 moves the image 0.25 in. to the right on the printed page. Ten Key Pad Figure 3-26. Setting the HV Adjust Values (4) 5.
Page 77: Setting The Table Adjust
Setting the Table Adjust Table Adjust is a function for adjusting the table height of the Input Tray. This function is used when trying to resolve the following paper jam errors. Paper Jam Tray 1 (E1A0, E1A1, E1A2) Paper Jam Tray 2 (E1A3, E1A4, E1A5) Paper Jam HCF1 Lower (E1A6, E1A7, E1A8) (if installed) Paper Jam HCF1 Upper (E1A9, E1AA, E1AB) (if installed) Paper Jam HCF2 Lower (E1AF, E1B0, E1B1) (if installed)
Page 78 2. Select the desired tray to adjust the table height. If the paper weight in the tray is less than 75g/m , select the Thin button. If the paper weight is 75g/m or above, select the Thick button. Figure 3-29. Setting the Table Adjust (2) 3.
Page 79: Setting The Paper Moisture
Setting the Paper Moisture This function is used when trying to resolve an occurrance of the following paper jam errors. Drum Wrap (E17A, E17B). The Paper Moisture can be set for each Input Tray independently. NOTE Before using this function, check for deformation of the paper in the Tray, such as curl, waving or folding.
Page 80 3. Change the Paper Moisture setting referring to following guidelines, then touch the “ ” button. If the paper contains moisture, change to “Higher”. If drum wrap error is not solved, change to “Highest”. If the paper is dry, change to “Lower”. The display returns to the Select Paper Source screen and the settings you have entered are displayed.
Page 81: Preparing The Stacker
Preparing the Stacker Set the Basket into the Stacker according to the instructions that follow. Set the Basket into the Stacker 1. Confirm that the Lock LED is OFF. Lock LED Figure 3-34. Set the Basket into the Stacker (1) 2.
Page 82: Removing Paper
Removing Paper Removing Paper from the Stacker 1. Set the Basket Lift Tool on the floor. Figure 3-37. Removing Paper from the Stacker (1) 2. Unlock the Drawer by pressing the Down Switch if the Lock LED is ON. Figure 3-38. Removing Paper from the Stacker (2) NOTE The Drawer is locked when the Lock LED is ON.
Page 83 3. Use the handle to pull out the Drawer. Figure 3-39. Removing Paper from the Stacker (3) NOTE Gently pull out the drawer to prevent collapse of the paper stack. 4. Remove the Basket from the Drawer. CAUTION Depending on the amount of paper, the Basket may be very heavy. Take care not to hurt your back when lifting the Basket.
Page 84 5. Put the Basket onto the Basket Lift Tool. Figure 3-41. Removing Paper from the Stacker (5) 6. Remove the paper from the Basket. 3-30 Paper Handling...
Page 85: Chapter 4. Care And Maintenance
Chapter 4 Care and Maintenance What This Chapter Provides This chapter contains the following information: Replacing Consumables Clearing Paper Jams Transit Pass Unit 156 Cleaning the Printer Handling and Storing Consumables Care and Maintenance...
Page 86: Replacing Consumables
Replacing Consumables When a consumable needs to be replaced, the printer stops printing and displays an error message indicating which consumable should be replaced. The following table shows the life expectancy of each consumable. Consumable Life Expectancy Toner 54,000 images (5% coverage) Developer Mix 800,000 rotations (640,000 images) Fuser Cleaning Web...
Page 87: Adding Toner
Adding Toner When the OCP displays the message Toner Low, add the toner. 1. Open the Toner Supply Cover. Toner Supply Cover Figure 4-1. Adding Toner (1) 2. Make sure that the mouth of the toner bottle is closed. Rotate the toner bottle up and down about 10 times.
Page 88 3. Hold the toner bottle handle and position the toner bottle on the bottle tray while inserting it into the rear end of the bottle tray.. NOTE If the toner bottle is not properly set on the bottle tray, you cannot perform the next step.
Page 89 5. Pull the sealing tape away from the toner bottle. Figure 4-5. Adding Toner (5) 6. Tap the top of the toner bottle about 10 to 15 times Figure 4-6. Adding Toner (6) NOTE If you do not tap on the bottle as described, the toner may not be added completely.
Page 90 8. Close the Toner Supply Cover and discard the empty toner bottle NOTE Do not add toner before the OCP screen displays “Toner Low”. Always add one bottle of toner (1.36kg) at any one time. Never use the collected waste toner. The collected waste toner may include foreign matter that can damage the OPC Sheet, causing print problems.
Page 91: Replacing The Toner Bag
Replacing the Toner Bag When the OCP displays the message Toner Bag Full, replace the Toner Bag with a new one. 1. Open the Front Cover (R). Figure 4-8. Replacing the Toner Bag (1) 2. Lift the toner bottle latch arm to unhook the ring, and gently pull out the toner bottle.
Page 92 5. Open a new toner bag and bend the paper stays. Toner Bag Paper Stay Figure 4-10. Replacing the Toner Bag (3) 6. Set the new toner bag in the toner bottle. 7. Return the toner bottle to its original position and lock it. 8.
Page 93: Replacing The Developer Mix
Replacing the Developer Mix When the OCP displays the message Developer Mix. End of Life, replace the Developer Mix. Replacing the Developer Mix. is a two-phase process. First you exhaust the Developer Mix., then you supply it. Exhausting the Developer Mix 1.
Page 94 ° 4. Lock the empty developer bottle by turning the developer bottle cap about 160 the direction of the arrow until it stops. Figure 4-13. Replacing the Developer Mix (3) CAUTION Hold the developer bottle when you turn the cap so that the bottle does not turn along with the cap.
Page 95 6. The following screen is displayed during the exhaust process. The exhaust process takes approximately 2 minutes. Figure 4-15. Replacing the Developer Mix (5) 7. When the exhaust process is complete and following screen is displayed, touch the “ ” button. Figure 4-16.
Page 96: Supplying The Developer Mix
Supplying the Developer Mix 1. Take the new developer bottle out of the box and shake it 5 or 6 times. Figure 4-18. Replacing the Developer Mix (8) 2. Remove the cap from the developer duct. Figure 4-19. Replacing the Developer Mix (9) 3.
Page 97 ° 4. Lock the bottle in place by turning the developer bottle cap about 160 in the direction of the arrow until it stops. Figure 4-21. Replacing the Developer Mix (11) CAUTION Hold the developer bottle when you turn the cap so that the bottle does not turn along with the cap.
Page 98 6. The supply process takes approximately 2 minutes. Figure 4-23. Replacing the Developer Mix (13) NOTE Tap on the top of the developer bottle to empty it. Figure 4-24. Replacing the Developer Mix (14) 7. When the supply process is complete and the following screen is displayed, touch the “...
Page 99 8. Turn the bottle cap back about 160 in the direction of the arrow until it stops and ° remove the developer bottle. Figure 4-26. Replacing the Developer Mix (16) 9. Place the cap back on the developer duct. 10.If the developer spills out, wipe it away thoroughly NOTE Do not dispose of the empty developer bottle after replacing.
Page 100 11. Close the Front Cover (L). NOTE After the OCP displays “Developer Mix. End of Life” the printer can still print about 60,000 sheets of paper by pressing the “ ” key. (The sheet count may be changed by the number of rotations of photoconductor drum.) However, it is recommended that the developer be replaced without the delay because the print quality may be affected.
Page 101: Replacing The Fuser Cleaning Web
Replacing the Fuser Cleaning Web When the OCP displays the message Fuser Web End of Life, replace the Fuser Cleaning Web with a new one. 1. Open the Front Cover (R) and Front Cover (L). Figure 4-27. Replacing the Fuser Cleaning Web (1) 2.
Page 102 3. Pull down the Web Cassette Latch and pull out the Web Cassette. Figure 4-29. Replacing the Fuser Cleaning Web (3) 4. Remove the Fuser Cleaning Web from the Web Cassette. Figure 4-30. Replacing the Fuser Cleaning Web (4) 5. Remove the vinyl package from the new Fuser Cleaning Web. 6.
Page 103 8. Push the Fuser Unit back to the original position. Figure 4-32. Replacing the Fuser Cleaning Web (6) 9. Close the Front Cover (R) and Front Cover (L). 10.To clear the usage counter for the Fuser Web, make the following selections from the OCP: Setup / Consumable / Fuser Web / Figure 4-33.
Page 104: Replacing The Fine Filter
Replacing the Fine Filter The OCP displays Fine Filter End of Life, replace the Fine Filter with a new one. 1. Open the SF Cover. SF Cover Figure 4-34. Replacing the Fine Filter (1) 2. Push the lever to open the CF Door. Lever CF Case Figure 4-35.
Page 105 3. Tilt the CF Case toward the Air System side. 4. Pull out the Fine Filter to remove it Figure 4-36. Replacing the Fine Filter (3) NOTE Attach the seal supplying with the new Fine Filter onto the opening of the Fine Filter to prevent spilling toner.
Page 106: Winding The Opc Sheet
Winding the OPC Sheet When the OCP displays OPC Sheet End of Life, wind the OPC Sheet by performing the following step. NOTE The following step can be performed if you have permission to wind the OPC Sheet. 1. To start the winding process, make the following selections from the OCP, and touch the “vxv”...
Page 107 3. When the winding process is complete and the following screen is displayed, touch the “ ” button. Figure 4-39. Winding the OPC Sheet (3) NOTE When the OCP displays “OPC Sheet End of Life” for the first time, press the “...
Page 108: Clearing Paper Jams
Clearing Paper Jams When a paper jam occurs, the paper remains in the printer, and the OCP displays a message with the location of the paper. The following are basic steps to clear a paper jam. If the paper is in the Input Station, the message “Please open Regist cover first”...
Page 109: Regist Cover
Regist Cover When the OCP displays “Please open regist cover first”, open the Regist Cover and remove the paper using the following steps. 1. Open the Transit Path Front Cover if the printer has the High Capacity Feeder. If the printer does not have the High Capacity Feeder, skip this step. Figure 4-42.
Page 110 3. Remove the jammed paper. Paper along the paper path is automatically ejected onto the Regist Cover. Figure 4-44. Clearing Paper from the Regist Cover (3) 4. Close the Regist Cover. 5. Open the Transit Path Paper Guide if the printer has the High Capacity Feeder. If the printer does not have the High Capacity Feeder, skip this step and go to the Step 9.
Page 111: Input Station Area
Input Station Area If the OCP indicates the paper location as shown below, there is paper in the Input Station area. Paper in the Input Station area Figure 4-46. Clearing Paper from the Input Station Area (1) Follow the steps below to clear paper from the Input Station area. 1.
Page 112 3. .Open the Paper Guide and remove the paper. Figure 4-49. Clearing Paper from the Input Station Area (4) 4. Open the Paper Guide and remove the paper. Figure 4-50. Clearing Paper from the Input Station Area (5) 5. Close the Paper Guide. 6.
Page 113: Regist Station Area
Regist Station Area If the OCP indicates the paper location as shown below, there is paper in the Regist Station area. Paper in the Regist Station area Figure 4-51. Clearing Paper from the Regist Station Area (1) Follow the steps below to clear paper from the Regist Station area. 1.
Page 114 3. Rotate the knob to feed the paper, and remove the paper. Figure 4-54. Clearing Paper from the Regist Station Area (4) 4. Close the Front Cover (L). 5. Touch “ ” button on the OCP to clear any error messages. 4-30 Care and Maintenance...
Page 115: Paper Feed Area
Paper Feed Area If the OCP indicates the paper location as shown below, there is paper in the paper feed area. Paper in the Paper Feed Area Figure 4-55. Clearing Paper from the Paper Feed Area (1) Follow the steps below to clear paper from Paper Feed area. 1.
Page 116 3. Rotate the knob to feed the paper. Figure 4-58. Clearing Paper from the Paper Feed Area (4) 4. Remove the paper. Figure 4-59. Clearing Paper from the Paper Feed Area (5) CAUTION The surface of the Photoconductor Drum (OPC Sheet) is very sensitive. Carefully remove paper to avoid scratching the surface of the Photoconductor Drum.
Page 117 6. Open the Paper Guide and remove the paper. Figure 4-61. Clearing Paper from the Paper Feed Area (7) 7. Close the Paper Guide. CAUTION Follow steps 8 through 14 to verify there is no paper in the Fuser Unit. If paper remains in the Fuser Unit it will be scorched, or will result in another paper jam or some mechanical damage.
Page 118 9. Rotate the knob to release the internal roller. Figure 4-63. Clearing Paper from the Paper Feed Area (9) 10.Pull out the Web Cassette. Figure 4-64. Clearing Paper from the Paper Feed Area (10) 11. Open the Fuser Unit Cover and Paper Guide. Figure 4-65.
Page 119 12.Remove the paper by pulling horizontally and to the right, then close the Fuser Unit Cover. Figure 4-66. Clearing Paper from the Paper Feed Area (12) WARNING! The Fuser Unit is very hot. Do not touch any part of the Fuser Unit except those necessary to remove the paper.
Page 120 13.Close the Fuser Unit Cover and Paper Guide, and push back the Web Cassette into the Fuser Unit. Figure 4-67. Clearing Paper from the Paper Feed Area (13) CAUTION Make sure the Fuser Unit Cover and the Paper Guide and Paper Guide are completely closed to avoid damaging the Fuser Unit.
Page 121 16.Open the Paper Guide and remove the paper. Figure 4-70. Cutting Paper from the Paper Feed Area (16) 17.Rotate the knob to feed the paper, then remove the paper. Knob Figure 4-71. Cutting Paper from the Paper Feed Area (17) 18.Close the Paper Guide.
Page 122 19.Open the Paper Guide and remove the paper. Figure 4-73. Cutting Paper from the Paper Feed Area (19) 20.Rotate the knob to feed the paper. Figure 4-74. Cutting Paper from the Paper Feed Area (20) 21.Open the Paper Guide and remove the paper. Figure 4-75.
Page 123 22.Open the Paper Guide and remove the paper. Figure 4-76. Cutting Paper from the Paper Feed Area (22) 23.Open the Paper Guide. Figure 4-77. Cutting Paper from the Paper Feed Area (23) 24.Rotate the knob to feed the paper, and remove the paper. Knob Figure 4-78.
Page 124 25.Close the Paper Guide. Figure 4-79. Cutting Paper from the Paper Feed Area (25) 26.Open the Paper Guide. Figure 4-80. Cutting Paper from the Paper Feed Area (26) 27.Remove the paper. Figure 4-81. Cutting Paper from the Paper Feed Area (27) 4-40 Care and Maintenance...
Page 125 28.Close the Paper Guide. Figure 4-82. Cutting Paper from the Paper Feed Area (28) 29.Close the Front Cover (R) and Front Cover (L). 30.Touch “ ” button on the OCP to clear any error messages. Care and Maintenance 4-41...
Page 126: Container Stacker
Container Stacker If the OCP indicates the paper location as shown below, there is paper in the Container Stacker. Paper in the Container Stacker Figure 4-83. Clearing Paper from the Container Stacker (1) Follow the steps below to clear paper from the Container Stacker. 1.
Page 127 3. Open the Paper Guide and remove paper. Figure 4-86. Clearing Paper from the Container Stacker (4) 4. Open the Paper Guide and remove the paper. Figure 4-87. Clearing Paper from the Container Stacker (5) 5. Open the Paper Guide and remove the paper. Figure 4-88.
Page 128 6. Open the Upper Drawer and remove the Basket. Figure 4-89. Clearing Paper from the Container Stacker (7) NOTE Gently pull out the drawer to prevent collapse of the paper stack. 7. Close the drawer. Figure 4-90. Clearing Paper from the Container Stacker (8) 8.
Page 129 9. Open the Drawer again, set the basket and close the drawer. Figure 4-92. Clearing Paper from the Container Stacker (10) NOTE Take the stacked paper out before replacing the Basket. If the stacked paper is left in the Basket, the paper stack may collapse. 10.Pull out the Lower Drawer and remove the Basket.
Page 130 11. Close the Drawer and remove the paper from the Stacker. Figure 4-94. Clearing Paper from the Container Stacker (12) 12.Pull out the Drawer again, set the Basket and close the Drawer. Figure 4-95. Clearing Paper from the Container Stacker (13) NOTE Take the stacked paper out before replacing the Basket.
Page 131 13.Open the CS1 Front Cover U if the CS2 is installed. Figure 4-96. Clearing Paper from the Container Stacker (14) 14.Open the Paper Guide and remove the paper. Figure 4-97. Clearing Paper from the Container Stacker (15) 15.Close the CSx Front Cover L and CS1 Front Cover U. 16.Touch “...
Page 132: High Capacity Feeder (Hcf)
High Capacity Feeder (HCF) If the OCP indicates the paper location as shown below, there is paper in the High Capacity Feeder (HCF). Paper in the High Capacity Feeder Figure 4-98. Clearing Paper from the High Capacity Feeder (1) Follow the steps below to clear paper from the High Capacity Feeder (HCF). 1.
Page 133 3. Remove the jammed paper. Paper along the paper path is automatically ejected. 4. Close the Transit Path Paper Guide. 5. Rotate the Knob to feed the paper. Figure 4-101. Clearing Paper from the High Capacity Feeder (4) 6. Open the Paper Guide and remove the paper. Figure 4-102.
Page 134 8. Open the HCFx Top Cover. Figure 4-104. Clearing Paper from the High Capacity Feeder (7) 9. Open the Paper Guide and remove the paper. Figure 4-105. Clearing Paper from the High Capacity Feeder (8) 10.Close the HCFx Front Cover and HCFx Top Cover. 11.
Page 135 Transit Pass Unit Type 156 If the OCP indicates the paper location as shown below, the paper remains in the Transit Pass Unit Type 156. Figure 4-106. Cleaning Paper from the Transit Pass Unit Type 156 (1) Follow the steps below to clear paper from the Transit Pass Unit Type 156. 1.
Page 136 3. Remove the jammed paper. Paper along the stacker paper path is automatically ejected. 4. Rotate the knob to feed the paper. (4) Figure 4-109. Clearing Paper from the Transit Pass Unit Type 156 (4) 5. Remove the jammed paper. 6.
Page 137: Cleaning The Printer
Cleaning the Printer In order to maintain print quality, thoroughly clean the printer following the instructions below. When cleaning the printer, pay particular attention to the notes and cautions for safe maintenance. The following table shows cleaning items and intervals. Cleaning Items Intervals Printer Cover...
Page 138: Cleaning The Printer Covers
Cleaning the Printer Covers 1. Wipe with a water-moistened, lint-free, soft cloth. 2. Dry with a clean, lint-free, soft cloth. Cleaning Trays 1. Pull out the Tray and remove the paper. 2. Using a toner-safe vacuum cleaner, remove paper dust, dirt, and other foreign matter from the Tray.
Page 139: Cleaning The Container Baskets
Cleaning the Container Baskets 1. Pull out the Drawer and remove the Basket. Remove the paper from the Basket. Figure 4-111. Cleaning the Container Baskets (1) 2. Using a toner-safe vacuum cleaner, remove paper dust, dirt, and other foreign matter from the Basket. Ensure that the corners are thoroughly cleaned. Figure 4-112.
Page 140: Cleaning The Toner Bottle Joint
Cleaning the Toner Bottle Joint 1. Open the Toner Supply Cover. 2. Clean inside the Toner Supply Cover by wiping any visible toner away with a dry, lint-free cloth. Toner Supply Cover Toner Bottle Joint Figure 4-113. Cleaning the Toner Bottle Joint 3.
Page 141: Cleaning The Discharger And The Detach Corotron
Cleaning the Discharger and the Detach Corotron 1. Open the Front Cover (R) and Front Cover (L). Figure 4-114. Cleaning the Discharger and the Detach Corotron (1) 2. Pull out and push back the DC Cleaning Bar and the Cleaning Bar (TR) several times to clean the Discharger and the Detach Corotron.
Page 142: Clearing The Inverter Valve Piece
Clearing the Inverter Valve Piece 1. Open the Front Cover (R). Figure 4-116. Cleaning the Inverter Valve Piece (1) 2. Open the Paper Guide. Figure 4-117. Cleaning the Inverter Valve Piece (2) 3. Clean the top of Inverter Valve Piece by wiping any toner with a soft, lint-free cloth.
Page 143 4. Close the Paper Guide. Figure 4-119. Cleaning the Inverter Valve Piece (4) 5. Close the Front Cover (R). Care and Maintenance 4-59...
Page 144: Cleaning The Paper Guide Of The Fuser Unit
Cleaning the Paper Guide of the Fuser Unit 1. Open the Front Cover (R) and Front Cover (L). Figure 4-120. Cleaning the Paper Guide of the Fuser Unit (1) 2. Hold up the Fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Unit Figure 4-121.
Page 145 4. Close the Paper Guide Assembly of the Fuser Unit. 5. Open the Top Cover Assembly of the Fuser Unit. 6. Clean the BR Paper Guide Assembly and the HR Paper Guide Assembly by wiping any toner with a soft, lint-free cloth. BR Paper Guide Assembly HR Paper Guide Assembly Top Cover Assembly...
Page 146: Cleaning The Paper Guide Of The Discharger Unit
Cleaning the Paper Guide of the Discharger Unit 1. Open the Front Cover (R) and Front Cover (L). Figure 4-125. Cleaning the Paper Guide of the Discharger Unit (1) 2. Hold up the Fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Unit Figure 4-126.
Page 147 3. Clean the paper guide of the Discharger Unit by wiping any toner with a soft, lint- free cloth. Paper Guide of the Discharger Unit Figure 4-127. Cleaning the Paper Guide of the Discharger Unit (3) 4. Push back the Fuser Unit into the printer. Figure 4-128.
Page 148: Handling And Storing Supplies And Consumables
Handling and Storing Supplies and Consumables Paper Proper handling and storing of paper are important to optimize the performance of the printer. For best results, follow the instructions below. When Loading Be careful not to damage, crease, or fold paper when handling. Eliminate any damaged paper before loading paper into the tray.
Page 149: Toner And Developer
Toner and Developer Proper handling and storage of the toner bottle and developer bottle are important to optimize printer performance. For best results, follow the instructions below. When Purchasing Use only toner and developer which are specified for the printer. Print quality may degrade and trouble may occur if using toner and developer that does not meet the specification.
Page 150 4-66 Care and Maintenance...
Page 151: Chapter 5. Troubleshooting
Chapter 5 Troubleshooting What This Chapter Provides This contains the following information. Guidelines Flowchart Basic Troubleshooting Tips General Printing Problems Print Quality Problems Duplex Printing Problems Printing Notes OCP Display Messages NOTE The following sections provide troubleshooting guidelines. If you are still unable to resolve a problem, contact your authorized service technician.
Page 152: Guidelines Flowchart
Guidelines Flowchart Determine the type of problem. The printer cannot Cannot perform The printer cannot Problem with print be connected to print jobs because be powered on. quality. of a printer error. the host system. Check the device Check the OCP Check if the main Check paper, address definition...
Page 153: Basic Troubleshooting Tips
Basic Troubleshooting Tips The following are some common situations that can cause a variety of problems. Before you look for a specific problem use the tips in this list. Check the power and all cables to the printer. Check the printer OCP for information. If possible, print the Status Page from the Reports menu and verify that the settings match your configuration.
Page 154: General Printing Problems
General Printing Problems Table 5-1. General Printing Problems If this happens Try this • Clean the Tray (refer to “Cleaning Trays” on page 4-54). • Set the paper and the Paper Guide in the Tray to correct position. Paper Jam in Tray: •...
Page 155: Print Quality Problems
If this happens Try this • Try printing a Status Page from the Reports menu. If you are able to print the Status Page but still cannot print a file from your computer, contact your System Administrator or your authorized Printer does not respond to a service/support center.
Page 156: Printing Notes
Printing Notes The following items are considerations when using this printer: Printing Speed Down Print speed may be reduced under the following conditions. Printing of complex job. Printing a job with job offset. Printing a job with input tray switching. Printing a job with high moisture paper under low voltage and low room temperature conditions.
Page 157 If the “Sample” button or the “Auto Proof Sample” function is used while printing in duplex mode on pre-printed paper, the print image will not be printed to the intended paper side. Do not use the “Sample” button or the “Auto Proof Sample” function when using paper with predetermined page numbering.
Page 158: Ocp Display Messages
OCP Display Messages The OCP displays the printer status with 1- to 2-line messages that appear on the LCD screen. There are three types of messages: status, warning, and error messages. The following table lists the messages in alphabetical order. Each message is explained and a corrective action is given when applicable.
Page 159 Message Description Corrective Action Status message. The printer is Wait for the printer to return to Ready Resetting resetting the configuration. state. The Energy Save time has been Sleep Mode reached and the printer is in energy Touch the OCP to initialize the printer. saving mode.
Page 160: Printer Warning Message
Printer Warning Message The following table shows printer warning messages. Table 5-6. Printer Warning Messages Message Description Corrective Action A valid password is required to access Retry password. If incorrect, contact Invalid password this area of the OCP. your System Administrator. Invalid Time Server Incorrect value in time server IP Check the time server IP address via...
Page 161 Message Description Corrective Action CS1 Upper Paper Full CS1 Upper is full. Remove the paper from CS1 Upper. Remove Paper E00B CS2 Front Cover L Open CS2 Front Cover L is opened. Close the CS2 Front Cover L. Close Cover E062 CS2 Front Cover U Open CS2 Front Cover U is opened.
Page 162 Message Description Corrective Action Remove the jammed paper. Double Feed Jam HCF2 Upper Paper Jam in HCF2 Upper. If the jam recurs, refer to “General Remove Paper E15C Printing Problems” on page 5-4. Remove the jammed paper. Double Feed Jam HCF2 Upper Paper Jam in HCF2 Upper.
Page 163 Message Description Corrective Action HCF2 Lower Open HCF2 Lower is opened. Close the HCF2 Lower. Close Tray E045 Paper height in HCF2 Lower is Refer to “General Printing Problems” HCF2 Lower Paper Height Error Reload Paper E0C3 incorrect. on page 5-4.
Page 164 Message Description Corrective Action Paper in CS2 Path 5 There is paper in the CS2 Path 5. Remove the paper. Remove Paper E0AE Paper in CS2 Path 6 There is paper in the CS2 Path 6. Remove the paper. Remove Paper E0AF Paper in CS2 Upper There is paper in the CS2 Upper.
Page 165 Message Description Corrective Action Paper in Input Station There is paper in the Input Station. Remove the paper. Remove Paper E070 Paper in Input Station There is paper in the Input Station. Remove the paper. Remove Paper E075 Paper in Input Station There is paper in the Input Station.
Page 166 Message Description Corrective Action Remove the jammed paper. Paper Jam CS1 Path 5 Paper Jam in CS1 Path 5 If the jam recurs, refer to “General Remove Paper E1CC Printing Problems” on page 5-4. Remove the jammed paper. Paper Jam CS1 Path 5 Paper Jam in CS1 Path 5 If the jam recurs, refer to “General...
Page 167 Message Description Corrective Action Remove the jammed paper. Paper Jam CS2 Path 5 Paper Jam in CS2 Path 5 If the jam recurs, refer to “General Remove Paper E1DD Printing Problems” on page 5-4. Remove the jammed paper. Paper Jam CS2 Path 6 Paper Jam in CS2 Path 6 If the jam recurs, refer to “General...
Page 168 Message Description Corrective Action Remove the jammed paper. Paper Jam HCF1 ISV Paper Jam on the HCF1 ISV Sensor. If the jam recurs, refer to “General Remove Paper E120 Printing Problems” on page 5-4. Remove the jammed paper. Paper Jam HCF1 ISV Paper Jam on the HCF1 ISV Sensor.
Page 169 Message Description Corrective Action Remove the jammed paper. Paper Jam HCF2 Joint Path Paper Jam in HCF2 Joint Path. If the jam recurs, refer to “General Remove Paper E12F Printing Problems” on page 5-4. Remove the jammed paper. Paper Jam HCF2 Lower Paper Jam in HCF2 Lower If the jam recurs, refer to “General...
Page 170 Message Description Corrective Action Remove the jammed paper. Paper Jam Input Station Paper Jam in the Input Station. If the jam recurs, refer to “General Remove Paper E118 Printing Problems” on page 5-4. Remove the jammed paper. Paper Jam Input Station Paper Jam in the Input Station.
Page 171 Message Description Corrective Action Remove the jammed paper. Paper Jam Switch Back Paper Jam in Switch Back If the jam recurs, refer to “General Remove Paper E18E Printing Problems” on page 5-4. Remove the jammed paper. Paper Jam Tray 1 Paper Jam in Tray 1 If the jam recurs, refer to “General...
Page 172 Message Description Corrective Action Remove the jammed paper. Paper Skew Tray 2 Paper Jam in Tray 2. If the jam recurs, refer to “General Remove Paper E171 Printing Problems” on page 5-4. Post Device Full Remove Remove the paper from the Post Post Device is Full Paper E011...
Page 173: Chapter 6. Web Utilities
Chapter 6 Web Utilities What This Chapter Provides This chapter contains information on the following topics: Overview Manage Status Options Manage System Options Manage Configuration Options Using the Accounting File Web Utilities...
Page 174: Overview
Overview The Web Utilities give you the power to access the printer through the Internet or your company’s Intranet. The Web Utilities divided two areas: Manage and Service. The options available in Manage area are listed below. The Service area is password protected and this area is used by authorized service technician only.
Page 175: Access And Security
The options available to you depend on the features installed on your system, so some of the options shown in this chapter may not be available to you. For example, if the HCF is not installed on your system, any options and Web pages relating to the HCF will not be displayed.
Page 176: Accessing The Web Utilities
Accessing the Web Utilities To access the Web Utilities, enter the IP address or DNS name of the printer in the address bar of your Internet browser. The Home Page is the first page that will be displayed. Figure 6-2. Accessing the Web Utitlities You can make a selection from the Home Page or wait 90 seconds for the Status-General page to be automatically displayed.
Page 177: Web Page Organization
Web Page Organization All Web pages have a common Top and Left bar. A description of these common areas follows. Top Bar Options Table 6-1. Top Bar Options Option Description The Web page default language is the language set on the Operator Control Language Panel.
Page 178: Site Map
Site Map This page displays the overall layout of the Web pages and is useful for locating information. Figure 6-4. Site Map Web Utilities...
Page 179: Left Bar Options
Left Bar Options Table 6-2. Left Bar Options Option Description Printer OCP Displays the current printer Operator Control Panel (OCP) message including Display printer status and error messages. Refresh Click to refresh the current Web page. Click to display the Manage Status, System and Configuration Web pages. For a Manage list of Manage options see page 8, page 21, and page 42, or refer to the Site Map.
Page 180: Manage Status Options
Manage Status Options Each of the options available under Manage Status are described in the following table. Access to the Status options is not restricted by a password. Table 6-3. Manage Status Options Option Description Displays printer configuration and status. Displays information on the printer General name and location, printer uptime, and service contact.
Page 181: Status-General
Status-General The Status-General page displays the status of the print engine, paper trays, finisher, consumables, all installed options, and Service Contact information. It also allows you to select the desired language for your web pages. Figure 6-6. Status-General NOTE Only the options or the Post Device that are installed will be displayed on the Status-General page.
Page 182: Status-Tray
Status-Tray The Status-Tray page displays the status of the paper trays. For each paper tray, the size, type, color and weight of the paper is noted. The amount of paper in each tray is graphically displayed in the far right column. The settings for Table Adjust and Paper Moisture are also displayed.
Page 183: Status-Paper Output
Status-Paper Output The Status-Paper Output page for the Stacker displays information on each stacker installed. For each stacker, the basket size and paper size is displayed. The amount of paper in each stacker is graphically displayed in the far right column. The status of each stacker covers and the sample tray are also displayed.
Page 184: Status-Consumables
Status-Consumables The Status-Consumables page graphically displays the status of the printer consumables. This includes the status of the toner, developer mix, OPC Sheet and OPC Sheet Counter. Figure 6-9. Status-Consumables A colored button graphically indicates the condition of each element. Green indicates a normal condition.
Page 185: Status-Errors
Status-Errors The Status-Errors page displays the error counts for the printer. This information is useful to Service and Technical Support personnel. Figure 6-10. Status-Errors This page refreshes automatically every 90 seconds. Optionally, you can click the Update button to refresh the display on demand. Web Utilities 6-13...
Page 186: Status-Usage
Status-Usage The Status-Usage page displays the toner coverage and paper usage information. The Current Period value is increased when a page is printed. The Lifetime value is increased when the engine picks up a paper from an input tray. Figure 6-11. Status-Usage PM Counter Displays remaining page counts until next preventative maintenance period.
Page 187: Status-Network
Status-Network The Status-Network page displays network address information. The example below shows a system with the optional Network Interface Card (NIC) installed. The onboard network controller is labeled Network (AUX) in this example. If the optional NIC is not installed, only information for the onboard network controller is displayed. Figure 6-12.
Page 188: Status-Report
Status-Report The Status-Reports page displays all available printer reports as links. Simply click on the desired report to print it. Figure 6-13. Status-Report 6-16 Web Utilities...
Page 189: Status-Revision
Status-Revision The Status-Revision page displays revision information for each installed component of the printer (Engine Firmware and Controller Software). This information is useful to Service and Technical Support personnel. Figure 6-14. Status-Revision Web Utilities 6-17...
Page 190: Manage System Options
Manage System Options Each of the options available under Manage System are described in the following table. You must have the System password to access or update these Web pages. NOTES It is the responsibility of the servicing dealer and/or system administrator to set and secure passwords in the Web Utilities.
Page 191: System-General
System-General PostScript This page allows you to modify the PostScript parameters. After making the desired changes, click Submit to update the settings. Figure 6-15. System-General-Postscript Print Errors Enables or disables automatic printing of PostScript errors. Best Fit When enabled, if the requested paper size is not present in any tray, the printer will select the closest available paper size and scale the image to fit.
Page 192: Options
Options The Options page contains additional printer parameters that you can modify. After making the desired changes, click Submit to update the settings. Figure 6-16. System-General Options Auto Feed Direction When enabled, if the requested paper feed direction is not present in any tray, the printer will select an alternative paper feed direction for the same paper size.
Page 193: System-Tray
System-Tray The System-Tray page displays information about the paper size, paper type, paper color, paper weight, the setting of the Table Position Adjust and the setting of the Paper Moisture for the selected input tray. To select an input tray, click on Tray 1, Tray 2, HCF1 Lower, HCF1 Upper, HCF2 Lower, or HCF2 Upper, near the top of the page.
Page 194 Table Position Adjust (Thin/Thick) Defines the table height setting of each input tray. This option can be adjusted to five settings: +2, +1, Normal, -1, or -2. See “Setting the Table Adjust” on page 3-23 for more information. Paper Moisture Defines the Paper Moisture setting of each input tray.
Page 195: Hv Adjust
HV Adjust The HV adjust page is displayed when you select HV Adjust. The HV Adjust setting is common for all trays. Figure 6-18. System Tray (2) The arrow on the HV Adjust screen indicates paper feed direction. The adjustment can be set to millimeters or inches and the range is -6.3 to +6.3 millimeters (-0.25 to +0.25 inches) in increments of 0.1 millimeter (0.01 inch).
Page 196: Paper Color
Paper Color The paper color page is displayed when you select Paper Color. Figure 6-19. System Tray (3) You can define up to 80 custom paper color names using this page. (The default names are Color 1, Color 2... Color 80.) Each color name can contain up to 14 characters. The custom color names that you define are available for each tray.
Page 197: Hcf Control
HCF Control The HCF Control page is displayed when you select HCF Control if optional HCF is installed. Figure 6-20. System Tray (4) You can select “Normal Pick Mode” or “Prior Pick Mode”. Normal Pick Mode When the tray is switched from a standard tray (Tray 1 or 2) to the HCF, paper begins feeding from the HCF tray after the last sheet is fed from the standard tray.
Page 198: System-Paper Output
System-Paper Output The System-Paper Output page displays the stacking level of the each stackers. The settings on this page reflect what is set on the Operator Control Panel. If you make changes to this page and click the Submit button, the changes will be reflected on the Operator Control Panel.
Page 199: System-Virtual Printer
System-Virtual Printer The System-Virtual Printer page provides access to the System-Virtual Printer configuration Web pages. These pages give you the power to configure your default printer and VPT network printers. The virtual printers available to you depend on the options installed on your system; therefore, all of the examples shown on pages these five pages may not be applicable.
Page 200: General
General Use this page to edit the Channel Name, Emulation, Protocol, Spooling, Banner Page and Accounting Slip Sheet. Note that if the selected channel is Default, the channel name cannot be edited. If PostScript is not available only PCL will be displayed. There can be more than one protocol for a channel;...
Page 201 The spooling is only available when the optional NIC card is not installed. The Maximum File Size edit box is shown whenever Raw Socket or LPD and Raw Socket is selected. The maximum value is 2,000,000,000 (2GB). Figure 6-24. System-Virtual Printer-General (2) Also, the following options are available in this page.
Page 202: Paper Handling
Paper Handling Use this page to set up the paper handling features of your Virtual Printer. Figure 6-25. System Virtual Printer-Paper-Handling Paper Source Auto Select, 1, 2, HCF 1 Upper (when installed), HCF 1 Lower (when installed), HCF 2 Upper (when installed) or HCF 2 Lower (when installed). Paper Size B5 (LEF), A4 (SEF), A4 (LEF), B4 (SEF), A3 (SEF), Letter (LEF), Letter (SEF), Letter Tab (LEF), A4 Tab (LEF), Folio (LEF), Folio (SEF), Legal (LEF), Legal...
Page 203 Paper Color White, Pink, Yellow, Buff, Goldenrod, Blue, Green, Color 1, Color 2, Color 3, Color 4, .., Color 79 or Color 80. Paper Output Autoselect, 1L, 1U, 2L (optional Container Stacker) or 2U (optional Container Stacker), Sample Tray, Finisher with Path Through (3rd party post device) and Finisher with finishing (3rd party post device).
Page 204: Pcl
Use this page to configure the PCL Virtual Printer. Figure 6-26. System Virtual Printer-PCL Page Orientation Selects portrait or landscape Page Length Sets the page length value. Values are 5-127 lines. Line Termination Sets line termination. Line Wrap Selects on or off to change automatic line wrap function. Font Selects PCL font parameters.
Page 205: Postscript
PostScript Use this page to configure the PostScript Virtual Printer. Figure 6-27. System Virtual Printer-Postscript PostScript I/O Mode Selects following mode for PostScript Normal Use for ASCII data. Use for Binary data. TBCP Use for TBCP mode to return the printer status to the host PC. After making the desired changes, click Submit to update the settings.
Page 206: Netware
Netware Use this page to configure the Netware Virtual Printer. This page is only displayed when the optional NIC card is installed. Figure 6-28. System Virtual Printer-Netware Queue Server Select for print server mode. NDS Tree Enter the name of the NDS Tree in which the selected Virtual Printer is registered. NDS Context Enter the name of the NDS Context in which the selected Virtual Printer is registered.
Page 207: Appletalk
Remote Printer Set this to use for remote printer mode. Printer Number Enter the registered printer number of which the selected Virtual Printer is registered in the print server on the Netware server. Print Server Enter the name of the print serveron the Netware server where the selected Virtual Printer is registered.
Page 208: Options
Options This page is only available for AppleTalk Virtual Printer when the optional NIC card is installed. Figure 6-30. System-Virtual Printer-Options Filter Selects Filter for AppleTalk protocol. None LF to CRLF Changes the LF code to CR+LF. AppleTalk Binary This Filter is used for Font download. ASCII to PostScript Change text data to PostScript data.
Page 209: System-Accounting
System-Accounting The System Accounting page displays detailed accounting information that you can use to monitor and control your printer resources. Figure 6-31. System-Accounting The accounting information displayed on the web page includes: The percent of toner coverage for the last printed document, current billing period, last billing period, and the last three billing periods.
Page 210: System-Jobs
System-Jobs The System-Jobs page displays all of the jobs in the system. For each job, all available information is displayed. Jobs can be monitored or cancelled from this page. To cancel a job, check the box in the Select column for the job(s) you want to cancel and click Cancel Job. If you want to clear all of job(s), Click Clear all jobs.
Page 211: System-Serial Number
System-Serial Number The System Serial Number page displays the serial number for the controller board. Figure 6-33. System-Serial Number Web Utilities 6-39...
Page 212: System - Ipds
ystem - IPDS Access the IPDS page using the path: Manage>System>IPDS. The page has two selection buttons: Settings and Captured Fonts. Settings Selection of the Settings button displays setup parameters for IPDS emulation. Parameter descriptions are provided in the following pages. Figure 6-34.
Page 213 IPDS Settings Allowable Label Action Default Entries Defines the printer device type reported to the host in the Sense Type and Model device reply. The following emulations apply: 2770 emulates InfoPrint 70; 4028 emulates IBM InfoPrint 4028; 4317 emulates IBM network printer 17, 24; 4322 emulates IPM IPDS 2770, 4028, Infoprint 21,32.
Page 214 IPDS Settings - continued Allowable Label Action Default Entries Defines how the duplex configuration is reported to the host and how it is used. Auto: Report that the duplexer unit is installed and print duplex Auto, when requested. Duplex Auto Always, Always: Always report the duplexer is installed.
Page 215 IPDS Settings- Continued Allowable Label Action Default Entries Parameter defines what is reported to the host if the selected font does not correspond to a valid combination of code page and character set. Normal, Normal: Setting is identical to Relaxed. Font Normal Strict,...
Page 216 Code Page Identifiers Code Page No. Description Code Page No. Description USA/Canada France/Switzerland US - ASCII Italy/Switzerland International #2 Japan (Latin) Symbols #7 Portugal Canadian French - 116 Spain/Philippines Germany F. R./Austria Latin America (Spanish) UK, Austrailia, Ireland, Hong Belgium Kong, New Zealand Brazil United States, Canada (English)
Page 217 Code Page Identifiers - Continued Code Page No. Description Code Page No. Description Nordic - Personal Computer 1038 Adobe Symbol Set Cyrillic #2 - Personal Computer 1039 GML Compatibility Greece - Personal Computer 1041 Japanese Extended - PC Latin2 - Multilingual 1046 Arabic Extended ISO/ASCII 8-bit Ireland...
Page 218 Font IDs Supported Font ID Name Font ID Name OCR -B 10 Letter Gothic Courier 10 Letter Gothic Bold Prestige Pica 10 Courier Roman Medium Courier Italic 10 Courier Roman Bold OCR-A 10 Courier Italic Medium Courier Bold 10 Courier Italic Bold APL 12 Prestige Courier 12...
Page 219 Captured Fonts Selecting the Captured Fonts page displays font parameters for captured fonts. Figure 6-35. Captured Fonts Table 6-5. Captured Fonts Captured Fonts Label Action Allowable Entries Filename Displays the file name of the captured fonts Displays the Graphic Character Set Global Identifier associated GCSGID with the captured font Displays the Code Page Global Idendifier associated with the...
Page 220: Manage Configuration Options
Manage Configuration Options The Manage Configuration menu allows access to configuration pages. It is designed for System Administrator use and is password protected. Option Description Displays the customer name, mailing address, printer name, printer location, and General service contact information. Provides access to the Event reporting setup for Paper Jams, Toner Low, Stapler Events Empty, and Accounting.
Page 221: Configuration-General
Configuration-General The Configuration General page lets you set up or modify the customer information, printer information, service contact information, and accounting information. Enter information and click Submit. Figure 6-36. Manage-Configuration-General Web Utilities 6-49...
Page 222: Configuration-Events
Configuration-Events The Configuration Events page lets you select events that will generate e-mail notification. It also allows you to set the value of the paper jam warning. Use the checkbox to select E-mail notification for a specific event, then click the Rolodex icon to select the e-mail recipients.
Page 223: Configuration-Configuration
Configuration-Configuration Password The Configuration Password page lets you modify the configuration password. After filling in the required information, click Submit to update the password. Figure 6-39. Configuration-Configuration-Password Web Utilities 6-51...
Page 224: Miscellaneous
Miscellaneous The Miscellaneous page allows you to view or modify the country code. It also allows you to Specify and enable or disable energy save time. After making the desired change, click Submit to update the setting. Figure 6-40. Configuration-Configuration-Miscellaneous Country Code Use the appropriate Telephone Country Code.
Page 225: Calendar
Calendar The Calendar page lets you view or modify the system date and time information. To modify any of these settings, make the desired changes, and click Submit to update the settings. Figure 6-41. Configuration-Configuration-Calendar Time Zone Use Time Server If selected, enter the Time Server IP Address.
Page 226: Pcl Input Tray Mapping
PCL Input Tray Mapping PCL Input Tray Mapping allows you to select an individual tray mapping for the printer. You may override the default printer Input Tray Mapping for a job by using the Input Tray Selection mode command. See the ESC |X[#]J command and the Tray Group Code sections in the PCL Programming Guide.
Page 227: Tray Map
There are five fixed and two custom tray mappings available. The fixed tray mappings are selected by the ESC |X{#]J command with a parameter in the range 100-105 or 200-205. The custom Input Tray Mappings are selected with a parameter in the range 106-107 or 206-207.
Page 228: Configuration-Communication
Configuration-Communication Network (AUX) (TCP/IP) The Network (AUX) (TCP/IP) page allows you view and modify the configuration settings for the onboard network controller. After making any desired changes, click Submit to update the settings. This page is available when the optional NIC is not installed. Figure 6-44.
Page 229 Gateway Address Enter the Gateway Address. SMTP Server Address Enter the SMTP server Address to use for email notification. Host Name Enter the Host Name DNS Server Address Enter the DNS Server Address. Domain Name Enter the domain name for this printer. HTTP Port Enter the HTTP port.
Page 230: Network (Nic) (Tcp/Ip)
Network (NIC) (TCP/IP) If the Network Interface Card (NIC) is installed, this page allows you to view and modify the TCP/IP environment configuration settings. This page is only available when the optional NIC is installed. Figure 6-45. Configuration-Network (NIC)(TCP/IP) 6-58 Web Utilities...
Page 231: Network (Nic) (Netware)
Network (NIC) (Netware) This page allows you to view and modify the configuration settings for the optional Network Interface Card (NIC) in a NetWare environment. After making any desired changes, click Submit to update the settings. This page is only available when the optional NIC is installed. Figure 6-46.
Page 232: Network (Nic) (Appletalk)
Network (NIC) (AppleTalk) This page allows you to view and modify the configuration settings for the optional Network Interface Card (NIC) in an AppleTalk environment. After making any desired changes, click Submit to update the settings. This page is only available when the optional NIC is installed. Figure 6-47.
Page 233: Configuration-Ipds Map
Configuration - IPDS Map The Manage>Configuration>IPDS Map page has three buttons: Tray Map, Bin Map, Tray Offsets. Tray Map Selecting the Tray Map page allows mapping of IPDS input tray numbers to physical input trays. Figure 6-48. Configuration-IPDS Map-Tray Map Tray Map Label Action...
Page 234 nput Tray Cascading Input trays that contain the identical media size, feed direction and type can be grouped together to allow jobs to continue printing as long as media exists in at least one tray in the group. Tray groups are established by setting the IPDS Tray Number to the identical value for all members of the group.
Page 235 Bin Map Selecting the Bin Map page allows mapping of IPDS input tray numbers to physical input trays. Figure 6-49. Configuration-IPDS Map-Bin Map Bin Map Label Action Allowable Entries Output Tray Lists installed physical output trays (Container Stacker, Sample) IPDS Tray Selects the IPDS tray number that maps to the corresponding 1 to 255 Number...
Page 236 Output Bin Cascading Container Stacker Output Bins may be grouped together and selected using a common IPDS Tray Number. Output Bin groups are established by setting the IPDS Tray Number for all members of the group to the desired common value. An Output Bin group will accept only media with a common size and feed direction.
Page 237 Tray Offset The Tray Offset page allows the image location to be shifted relative to the physical page. Figure 6-50. Configuration-IPDS Map - Tray Offsets Tray Offsets Label Action Allowable Entries Input Tray Lists the installed input trays Tray Offsets Defines the offset image on the printed page (Unit is 1/7200”) Defines the image offset in the X direction on front side Integers from 144000...
Page 238: Using The Accounting File
Using the Accounting File The System-Accounting web page, displays actual usage information for the latest job and for specific time periods. Authorized users can monitor paper and toner usage , as well as the number of pages left in the current PM cycle. The web page also displays comprehensive totals of current period counts and lifetime counts for all paper sizes, as well as the total number of sheets and total number of sides printed.
Page 239 Field Name Description Job Id Internal ID. Record Version Accounting file format version. Status End of print status Session Id Internal ID. VPT channel Port 9100 channel through onboard LAN Channel Source Disk I/O channel Spooled LPD channel VPT number PDL Source Postscript, etc.
Page 240 Field Name Description Plain. Bond. Color. Label. Letterhead. Media n Type* Pre-printed. Pre-punched. Recycled. Special. Other. Media n Weight* Media weight in lbs. or g/m No tray. Tray 1. Tray 2. HCF1 Lower Media n Hopper* HCF1 Upper (Input paper tray) HCF2 Lower HCF2 Upper 255 Auto tray selection.
Page 241 Accounting Slip Sheet If “Accounting Slip Sheet” option in the System-Virtual Printer menu is enabled, the Accounting Slip Sheet is printed after each job. Accounting Slip Sheet is printed by using a paper which specified by System- Virtual Printer- Default- Paper Handling menu. Accounting Slip Sheet is printed out to the Sample Tray.
Page 242 Client Network Name Records network name specified by following PJL command in the print job. @ PJL SET JOBATTR=”=00=00=00=00network_name=00=00=00” User Name Records user name specified by following PJL command in the print job. @ PJL SET JOBATTR=”user_name=00=00=00=00=00=00=00” If PJL is not received, P command of the LPD control file in the print job is used. Document Name Records job name specified by one of following PJL command in the print job.
Page 243 Impression per Set Records impressions (page images) in first set which was out to the stacker. NOTE Impressions (page images) mean; - Counts “1” at a simplex print page regardless of paper size. - Counts “2” at a duplex print page regardless of paper size. - Excluding Test Print, Reports, LPD Banner Page, Accounting Slip Sheet, and blank page added by Duplex Always mode.
Page 244 PS Comment If the PostScript comment line in the PostScript header starts with “%% PS COMMENT:”, following character string is recorded as a PS Comment. For example, if the header of PS file includes following lines; %!PS %%Title: PS Comment test %% PS COMMENT: This is line #1 of PostScript Comment %% PS COMMENT: And this is line #2.
Page 245 Blank 6-73 Web Utilities...
Page 246: Appendix A. Printer Specifications
Appendix A Printer Specifications What This Appendix Contains This appendix contains specification information pertaining to the following topics. Base Printer Consumables Printer Specifications...
Page 247 Specifications Base Printer Design and specifications are subject to change without notice. Item Specification Imaging Method Electro-Photography. Exposure System Semiconductor 4 laser beam (laser diode) scanning. Image Resolution 600 x 600 dots per inch (dpi). Less than 300 seconds after sleep mode at room Warm-up Time ambient 68 F (20...
Page 248: Consumables
Consumables The expected life of consumables is as follows. Consumable Life Expectancy Toner 54,000 images (5% coverage) Developer Mix 800,000 rotations (640,000 images) Fuser Cleaning Web 600,000 - 200,000 images Fine Filter 2,000,000 images (5% coverage) Toner Bag Exchange for every two toner supply NOTE The projected life of the above consumables are based on 5% image coverage, on Xerox 4024 letter size 20 lb.
Page 249 Printer Specifications...
Page 250: Appendix B. Paper Specifications
Appendix B Paper Specifications Media Guidelines Several types of media can be used in the printer, provided they meet certain guidelines. This appendix provides criteria for purchasing print media. You will also find guidelines for printing on special print media. General Media Recommendations Use high-quality xerographic paper for printing applications.
Page 251 Paper Specifications Characteristics Test Method Recommendation Paper Grade (refer to note 1) No. 1 or No. 4 Xerographic (Note 1) Fiber Composition 100% chemical wood pulp Color White or pastel color T413. ISO 2144 Ash Content 18% maximum (refer to Notes 2, 4) Kaolin or china clay (aluminosilicate) or calcium carbonate (Calcium carbonate to be less than 5%).
Page 252 NOTE 1) The No. 1 or No. 4 designation applies only in the U.S. 2) Testing method - Technical Association of the Pulp and Paper Industry (TAPPI). 3) Testing method - American Society for Testing and Materials (ASTM). 4) Testing method - International Organization for Standardization (ISO). 5) Use 127 mm/min.
Page 253: Paper Weight
Paper Weight Paper weight (also referred to as basis weight) for the U.S. market is measured as the weight in pounds of a ream of paper in the basic size for that grade of paper. The basic size differs between the various grades of paper. For cross reference information of basis weight for different paper types, see the table below.
Page 254: Paper Color
Paper Color Colored paper refers to pastel-colored paper only. Dark colors may affect printer operation. Colored paper should meet the same specifications as white. It is also recommended that colored paper be tested for potential problems before ordering large quantities. Paper Composition Use paper made from 100% chemical wood pulp.
Page 255: Paper Fusing
Paper Fusing Paper used in the printer must withstand the effects of the fusing process. It should not melt, discolor, vaporize, offset, or delaminate at the temperature of 210°C (410°F) and pressure of about 250kPa (36.3k lbs/in Moisture Moisture affects both paper curl and print quality. Excessive moisture can cause the following symptoms: Wavy edges Tight edges...
Page 256: Paper Curl
Paper Curl Paper curl is a very significant factor in printer performance. It can affect the printer in the following ways: Paper jam, paper skew and ability to be picked up Paper stacking uniformly in the output stacker Paper wrinkles through the heat roller (fuser). Nearly all paper has curl or a tendency to curl.
Page 257: Recycled Paper
Recycled Paper Recycled paper is made from used paper. The used paper is dissolved into fibers and then mixed with new paper fibers. However, various kinds of low-grade used paper (such as newspapers and magazines) are added to high-grade old paper. The paper manufacturer must have a high level of expertise and exercise strict controls regarding the use of used paper in recycled paper production.
Page 258: Special Media
Special Media The printer can use special media that has been designed and treated for xerographic use. Preprinted paper Prepunched paper Index paper Adhesive labels Perforated paper It is recommended that a small sample (500 to 1000 sheets) of the special paper be tested before production quantities are purchased.
Page 259: Ink Recommendations
Ink Recommendations Ink used in preprinting should be non-volatile and oily. Ink suitable for pre-printing is cured by: Ultraviolet or heat (cured for 1 day) Oxidative polymerization (cured for 7 days) Ink cured by heat (Tinplate Ink) Before using preprinted forms, make sure the ink is completely cured to prevent it from transferring to the printer’s rollers and contaminating the internal printer mechanism.
Page 260: Prepunched Paper
Prepunched Paper Prepunched paper should be flat and without deformation. Do not use paper with ragged or damaged hole edges. Any paper pieces resulting from the punching operation and paper dust should be removed before using. Use prepunched paper with holes that conform to the following specifications: Maximum of four holes.
Page 261 Face Up Stacking in Simplex Mode/Face Down Stacking in Duplex Mode Feed Direction Front Side Edge This area is no concern Holes may be available with A4, B5, Letter, in this area when face Legal and Custom size up stacking. of paper.
Page 262: Adhesive Labels
Adhesive Labels An adhesive label is paper with a pressure-sensitive adhesive backing. Label stock consists of three components: the top or face sheet, the adhesive, and the liner or carrier sheet, sometimes referred to as the backing. Note the following points about label stock: When exposed to the heat of the fuser, the label stock should not curl significantly, and the adhesive should remain stable so that it does not release any...
Page 263: Adhesive Label Configuration
Adhesive Label Configuration The illustration on the left shows label stock with space between the individual labels. This can cause paper jams and/or labels to peel off during the printing process. The illustration on the center shows label stock without spaces, but each labels has rounded corner.
Page 264: Adhesive Label Specifications
Adhesive Label Specifications Use the following specifications when purchasing label stock. Characteristics Recommendation Total Basis Weight 42 lb. (158 g/m ) (includes face sheet, Notes 2 and 4 adhesive, and carrier) Caliper 5.7 mils (145 µm) maximum (includes face Notes 1, 2, and 4 sheet, adhesive, and carrier) Face Stock Smoothness (Sheffield) 100-200 Sheffield units...
Page 265: Perforated Paper
Perforated Paper A perforation is a series of holes punched through the paper to aid in the separation of one piece from another. Perforated paper can cause jams, misfeeds, and even printer damage. The following guidelines should be used when ordering perforated paper: Perforations should be free from any burrs and paper dust to avoid multiple feed, contamination, or paper jam problems.
Page 266 Do not print within a 4 mm area around the perforations. 4 mm (0.16 in) 4 mm (0.16 in) Paper Specifications B-17...
Page 267: Printing Guidelines
Printing Guidelines Printable Area Printable area means the area of the page on which you can print. Print quality can degrade when printing outside the following print area: The printable area is 5 mm (0.2 in) from the top, 8 mm (0.31 in) from the bottom, and 5 mm (0.2 in) from the left and right sides of the paper.
Page 268: Preprinted Lines
Preprinted Lines When using a form with preprinted lines the text must be placed a minimum of 2 mm (0.08 in) away from the lines. 2 mm 2 mm (0.08 in) (0.08 in) Line 2 mm (0.08 in) ..WXYZ ABCDEF..Line Line Preprint Inhibited Area...
Page 269 B-20 Paper Specifications...
Page 270: Appendix C. Safety Information
Appendix C Safety Information General For the safety of the personnel and the product, operate the equipment according to the instructions in this user’s guide. The manufacturer will not be responsible for any problems or damage that arise from improper use. Electrical specifications and safety regulations differ from country to country.
Page 271: Caution Labels
Caution Labels The following figure shows the caution labels affixed to the printer. Appendix C-2Safety Information...
Page 272: Certifications
Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 273: Declaration Of Conformity For Emi
Declaration of Conformity for EMI The Printer, High Capacity Feeder and Container Stacker conform to the directives and standards shown below. For further information or to request a copy of the Declaration of Conformity, contact your Distributor. 1. EMC directive 89/336/EEC, 92/31/EEC Emission:EN 55022 (Class A) / 1998 / A1: 2000 / A2: 2003 EN61000-3-2: 2001 EN61000-3-3 / 1995 / A1: 2001...
Page 274: When Installing And Relocating The Printer
When Installing and Relocating the Printer Power Specifications Rated Rated Voltage Rated Current Frequency 200/208/220/230/ 50/60Hz 240V 380/400/415V 50/60Hz Power Cords WARNING! Connect the power plug only to a properly rated power outlet. Otherwise, a fire or shock hazard may result. Never use multi-plug adaptors to plug multiple power plugs into the same power source.
Page 275 Harmonized (<HAR>), Rated min. 300V/25A (with grounding plug). WARNING! The printer must be connected to the grounding power outlet for safe and proper operation. Apparatet må kun tilkoples jordet stikkontakt. Apparaten skall ansulatas till jordat uttag när den ansluts till ett nätverk. Für einen sicheren und ordnungsgemäßen Betrieb muß...
Page 276: Positioning The Printer Safely
Positioning the Printer Safely To prevent the risk of electric shocks and personal injury, fire, and printer damage: Switch off the printer before connecting the interface cable or optional accessory. CAUTION Do not place the printer near heaters or volatile, flammable, or combustible materials.
Page 277: Operating Precautions
Operating Precautions Take care not to allow ties, sleeves, shirts and long hair to be caught in the printer while operating. Be careful not to touch the hazardous parts near the caution labels. Be sure to avoid accidentally powering on the printer or pressing switches on the operator’s panel while operating the printer.
Page 278: Safety Precautions
SAFETY PRECAUTIONS Always keep the area around the printer tidy. Use the printer under the proper lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers can be pulled forward. Space required in the vicinity of the printer is as follows: Front side: 1 meter Left, right and rear side: 1 meter Do not place anything on the printer.
Page 279 Toner und Entwickler bestehen aus pulverförmigen Partikeln. Vermeiden Sie das Einatmen von Toner oder Entwickler, wenn Substanzen aus Versehen verschüttet werden und in der Luft zirkulieren. Werden diese Substanzen auf den Boden verschüttet, entfernen Sie sie sofort rait einem mit Wasser angefeuchteten Tuch. Belassen Sie diese Substanzen nicht auf dem Boden.
Page 280: Care Of Printer Supplies
Care of Printer Supplies Store the paper, toner, and other supplies in a place free from direct sunlight and away from any heating apparatus. Keep them in a dry, cool, clean environment. Store paper that has been removed from its wrapper, but not loaded into the drawer, in a sealed, plastic bag in a cool, dark place.
Page 281 Appendix C-12Safety Information...
Page 282 Glossary Numbers 10/100 BaseT. IEEE 802.3 specification, using unshielded twisted pair wiring and running at 10/100 Mbps. ANSI. American National Standards Institute. The coordinating body for voluntary standards groups within the United States. ANSI is a member of the International Organization for Standardization (ISO).
Page 283 Control Code. A type of PCL language command. An ASCII character that initiates a printer function. Controller. The board that controls the engine. Contains firmware, I/O connectors, RAM, and the main CPU. CPI. Characters Per Inch. CPU. Central Processing Unit. Data.
Page 284 Face down. Printed pages that exit the printer printed side down. Face up. Printed pages that exit the printer printed side up. Factory Defaults. Printer settings applied when the printer is manufactured. HCF. High Capacity Feeder. HDD. Hard Disk Drive. IEEE.
Page 285 OCP. Operator Control Panel. Operating System. Software that controls the execution of programs. Orientation. Position of the print on the page. In Portrait orientation, the print runs from the top to bottom margins across the narrow width of a sheet of paper. In Land- scape orientation, the print runs from the left to right margins along the length of a sheet of paper.
Page 286 RAM. Random Access Memory. A type of internal memory that stores data temporarily. ROM. Read-only Memory. A type of internal memory that is used to store programs and data vital to the printer's basic operation permanently. ScanCenter. An option provided for walk-up copying. Also referred to as ICS in the Guide.
Page 287 Virtual printer. A logical printer definition within the physical printer. To the network server and workstations, each virtual printer appears as a single physical printer. VMS. Digital Equipment Corporation (DEC) operating system. VPT. Virtual Printer Technology. The virtual printer feature of a printer that allows it to appear as multiple printers to other network workstations.

Ricoh EMP 156 User Manual

Introduction

Chapter 1. Printer Overview

Chapter 2. Control Panels

Chapter 3. Paper Handling

Chapter 4. Care and Maintenance

Chapter 5. Troubleshooting

Chapter 6. Web Utilities

Appendix A. Printer Specifications

Appendix B. Paper Specifications

Appendix C. Safety Information

Quick Links

Troubleshooting

Related Manuals for Ricoh EMP 156

Summary of Contents for Ricoh EMP 156