Troubleshooting - Whirlpool GGG390LXQ02 Use & Care Manual

4. Lift the oven door while holding both sides.
Continue to push the oven door closed and pull it away from
the oven door frame.
To Replace:
1. Insert both hanger arms into the door.
2. Open the oven door.
You should hear a "click" as the door is set into place.
3. Move the hinge levers back to the locked position. Check
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Surface burners will not operate
• Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
• Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see "Assistance or Service" section.
Surface burner makes popping noises
•
is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
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