Appendix B Customer Support; Contacting Customer Support; Before Contacting Epson; Help For Users In Europe - Epson Aculaser M2000 series User Manual

Appendix B
Customer Support

Contacting Customer Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services
for assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact EPSON
Customer support.

Help for Users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to your
product documentation, we provide the following sources for obtaining information:
Customer Support 160