Tips/Techniques - McAfee SMEFCE-AI-DA - Email Security Service Inbound Administration Manual

Email Protection Administrator Guide
Question: When I click a command in the Control Console, nothing
seems to happen.
Answer: If you've set your Web browser to not accept cookies or Javascript, the Control
Console will not work. "Cookies" are mini-applications that run in your Web browser to
communicate with the originator of the cookie through the Internet. The Control Console
downloads cookies to your computer to allow it to send and receive data from the Email
Protection data center as you perform actions and navigate between the windows.
If you are concerned about security, you can configure your Web browser to allow cookies
only for a single session. This means that only while you have that specific instance of
your Web browser open, cookies will be accepted. If you close the Web browser and then
reopen it, cookies will not be accepted. Do the following to configure Internet Explorer to
accept cookies:
1 In the Internet Explorer window, click Tools | Internet Options.
2 In the Internet Options window, click the Privacy tab.
3 In the Settings area in the Privacy tab, do one of the following:
A Move the slider to select Medium.
B Click the Sites button.
4 In the Per Site Privacy Actions window, enter the URL for your Control Console in
the Address of Web Site field
5 Click the Allow button.
6 Click the OK button until you return to your browser.
Do the following to configure Internet Explorer to accept Javascript:
7 In the Internet Explorer window, click Tools | Internet Options.
8 In the Internet Options window, click the Security tab.
9 In the Security tab, click the Internet (globe) icon and then click the Custom Level
button.
10 Confirm that the items under the Scripting section in the list are all set to Enabled.
11 Click the OK button until you return to the browser window.

Tips/Techniques

Change Zip File Attachment Policy
We regularly receive a large zipped file as an email attachment from a trusted source,
but it is automatically denied before we see it. How do we get that file without
turning off attachment filtering altogether?
The default settings in Email Protection are to deny automatically emails with zipped files
whose content cannot be analyzed or if the file size exceEmail Protection certain criteria.
If you want to receive such files, but not turn off attachment filtering, you have two
options.
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