McAfee SMEFCE-AI-DA - Email Security Service Inbound Administration Manual page 154

Administer MSP Connector
The following table lists the report items in the report
Report Item
Status
Domain
Spam removed
Viruses Removed
Account Messages
146 Proprietary: Not for use or disclosure outside McAfee without written permission.
The following table defines the possible reports status in the Audit Report and the
suggested actions to correct the status.
Completed - No action required.
X domains
succeeded
Status Suggested Actions
Definitions
Partially Domains failed because they may not have been provisioned on
Completed - the ConnectWise side.
X of Y
domains
failed
Failed - Username, password, or site is invalid; check information on the
authenticatio ConnectWise side.
n
Failed - • ConnectWise server was moved
connection
• ConnectWise server was offline
• ConnectWise network potentially down
Failed - Company ID may have changed on the ConnectWise side
invalid
Company ID
Failed - Contact Support.
invalid
Solution
Name
Failed - Domains failed because they may not have been provisioned on
rejected the ConnectWise side.
Failed - Contact Support
unknown
The customer's domain.
The total number of inbound messages detected as medium or high-likelihood spam
for the previous calendar month.
The total number of messages with known viruses (infected emails) for the previous
calendar month.
The total number of messages successfully delivered to the receiving MTA for the
previous calendar month.
Email Protection Administrator Guide
Description
November 2012