Assistance Or Service; Requesting Assistance Or Service - KitchenAid KGRT507B Use And Care Manual

Troubleshooting
PROBLEM
The control knob(s)
will not turn
The Self-Cleaning cycle
will not operate
Cooking results are not
what you expected
The display is showing
"PF"
A letter followed by a
number shows on the
display (for example
"E3", "F1 ")
The key pads do "not
operate
CAUSE
• You are not pushing in before turning.
You have programmed a delayed start time. Wait for the
start time to be reached or cancel and reset the control.
The cooling fan is not running. If fan is running, you can
hear it. Call a KitchenAid service technician for repair.
• The range is not level. (See Installation Instructions.)
• The oven temperature seems too low or too high. See
"Adjusting oven temperature" on page 33 to adjust oven
temperature.
• You did not preheat the oven before baking (if called for
in recipe).
• The recipe you are using may need to be altered to
improve the taste or appearance of the food.
• You are using a pan that is not the correct type or size.
Refer to a reliable cookbook or recipe for recommended
pan type and size.
• There is not enough air space around pan when baking.
Allow 11/2to 2 inches of air space on all sides of pan.
• The cookware is too large or too small for the surface
burner being used. Pan should be the same size or slightly
larger than the surface burner being used.
• The flame is not the correct size for the cookware
being used.
• There has been a power failure. Reset the clock.
(See page 25.)
• Press CANCEL/OFF. If the code does not disappear, call
for service. (See Step 2 on page 61 .)
• The power cord is not properly grounded. (See Installation
Instructions.)
• The Control Lock has been set. (See "Using thecontrol
lock"on page 23.) Turn off the Control Lock by pressing
and holding the Control Lock pad (Number Pad 3) for
5 seconds.
• The Sabbath mode has been set ("SAbb" appears on the
display). Turn off the Sabbath mode by opening the oven
door, waiting up to 15 seconds and'pressing and holding
Number Pad 6 for 5 seconds.
• The range is not grounded. Call a KitchenAid service
technician to ground the range.
If none of these items was causing your problem, see "Requesting Assistance or Service"
on page 61.
60