Troubleshooting - Jenn-Air JDS8850CDB Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
• Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
• Is the control knob set correctly?
Push in knob before turning to a setting.
• Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The range may have been converted improperly. Contact a
service technician or see "Assistance or Service" section.
Surface burner makes popping noises
•
is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
• Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
• Is the proper cookware being used?
See "Cookware" section.
• Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
•
is the range level?
Level the range. See the Installation Instructions.
Oven will not operate
• Is the electronic oven control set correctly? See
"Electronic Oven Control" section.
•
Has a delay start been set? See "More Options" section.
• On some models, is the Control Lock set? See "Locking
the Oven Control and Oven Door" section.
• On some models, is the Sabbath Mode set? See "Sabbath
Mode" in the "Setup" section.
Oven temperature too high or too low
• Does the oven temperature calibration need adjustment?
See "Temp Adjust" in the "Setup" section.
Display shows messages
• Is the display showing "FAULT DETECTED?" A fault has
been detected. Follow the displayed directions "PRESS
ENTER TO TRY AGAIN" or "DISABLE POWER TO CLEAR." If
the fault does not clear, reappears, or "FEATURE NOT
AVAILABLE" is displayed, call for assistance or service.
•
Is"SAb" flashing?
Oven is in Sabbath Mode. To cancel, press and hold the
SETUP pad for 5 seconds.
Self-Cleaningcycle
will not operate
• Is the oven door open? The display will show "CLOSE
DOOR." Close the oven door all the way.
• Has the function been entered? See "Self-Cleaning Cycle"
section.
• On some models, has a delay start Self-Clean cycle been
set? See "Self-Cleaning Cycle" section.
• Has a delay start been set? See "More Options" section.
• Is the control in Sabbath Mode? See "Sabbath Mode" in
the "Setup" section.
• Is the oven temperature above 400°F (205°C)?
Let the oven cool before using the self-clean cycle.
Oven cooking results not what expected
• Is the range level? Level the range. See the Installation
Instructions.
• Is the proper temperature set? Double-check the recipe in
a reliable cookbook.
•
Is the proper oven temperature calibration set? See "Temp
Adjust" in the "Setup" section.
• Was the oven preheated? See "Bake," "Broil," or "Convect
Bake" section.
• Is the proper bakeware being used? See "Bakeware"
section.
• Is the oven vent blocked? See "Oven Vent" section.
• Are the racks positioned properly? See "Positioning Racks
and Bakeware" section.
• Is there proper air circulation around bakeware? See
"Positioning Racks and Bakeware" section.
• Is the batter evenly distributed in the pan? Check that
batter is level in the pan.
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