ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
Audio CDs do not play when loaded
•
DVDs do not play when loaded
•
Blank discs do not burn correctly
•
DVD or CD play breaks up or jumps
•
Optical drive not found or not active:
•
Not shown in My Computer or the BIOS setup
•
LED does not flash when the computer starts up
•
The tray does not eject
•
Access failure screen displays
•
The ODD is noisy
•
Perform the following general solutions one at a time to correct the problem.
1.
Reboot the computer and retry the operation.
2.
Try an alternate disc.
3.
Navigate to Start
Storage panel.
4.
Navigate to Start
a.
Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.
142
START
DVD/
CD-ROM driver
installed?
DVD/
CD-ROM module
well seated?
DVD/
CD-ROM disc
OK?
DVD/
CD-ROM module
OK?
Replace M/B
Computer. Check that the ODD device is displayed in the Devices with Removable
Control Panel
System and Maintenance
No
Install it
No
Seat it well
Replace
No
DVD/CD-ROM
disc
Replace
No
DVD/CD-ROM
module
System
Device Manager.
Chapter 4