Oki ES2024 User Manual page 412

Cannot configure for USB connection.
• Windows 95 does not support USB.
• Windows 98 upgraded from Windows 95 may not support
USB.
• Windows 98 original installation and Windows Me, 2000,
NT and XP all support USB.
Possible cause
Computer does not
support USB
interface.
USB cable does
not meet
specifications.
Interface is
disabled.
Configuration
procedure was not
correctly followed
or cancelled.
USB cable is
disconnected or
faulty.
A USB hub is being
used.
NOTE
Remedy
Check if there is a USB controller in the Windows
device manager.
Use USB cable to specification Ver.1.1.
Check that USB interface is set to Enable.
Configure again from the beginning.
Reconnect or try another cable.
The printer cannot be used with a USB hub.
Connect the printer and computer directly.
ES 2024/2024e Troubleshooting • 412