Kyocera TASKalfa 6550ci Operation Manual page 478

Error Message
Cannot punch at the
specified position.
Cannot punch this
paper.
Cannot staple at the
specified position.
Cannot staple this
paper.*
Cannot use ##### due
to a failure.
Check the document
processor.
Check the folder
setting at the PC.
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Checkpoints
Have you selected a
position that cannot be
punched?
Did you select a paper size/
type that cannot be
punched?
Have you selected a
position that cannot be
stapled?
Did you select a paper size/
type that cannot be stapled?
—
Is the document processor
open?
Is the top cover of the
document processor open?
Is the machine connected to
the network?
Is the PC to which the
scanned image is to be sent
connected to the network?
Has the setting of the
shared folder to which the
scanned image is to be sent
been changed?
Is the account information
(user ID, password) used to
access the shared folder to
which the scanned image is
to be sent incorrect?
Corrective Actions
If the selected paper is not changed
and [Continue] is pressed, punch is
released.
Select the available paper. Press
[Continue] to print.
If the selected paper is not changed
and [Continue] is pressed, punch is
released.
Select the available paper. Press
[Continue] to print.
If the selected paper is not changed
and [Continue] is pressed, staple is
released.
Select the available paper. Press
[Continue] to print.
If the selected paper is not changed
and [Continue] is pressed, staple is
released.
Select the available paper. Press
[Continue] to print.
Call service.
Close the document processor.
Close the document processor cover.
Make sure that the machine is
connected to the network.
Make sure that the destination PC is
connected to the network.
Return the setting for the destination
shared folder to the previous setting.
Enter the correct user ID and
password. For a domain
environment, the domain name must
be specified.
[User ID]@[Domain Name]
Example: sa720XXXX@km
12-10
Troubleshooting
Reference
Page
3-21
3-21
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2-3
2-3
3-30
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