For Users In North America - Epson PhotoPC P-1000 User Manual

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Names and versions of the software applications
you normally use with your product

For users in North America

If you purchased your product in the United States or
Canada, EPSON provides technical assistance
24 hours a day through the electronic support services
and automated telephone services listed in the
following table:
Service Access
World Wide From the Internet, you can reach EPSON
Web Support at http://support.epson.com. At this
site, you can download drivers and other files,
look at product documentation, access
troubleshooting information, and receive
technical advice through e-mail.
Automated A variety of automated help services are
Telephone available 24 hours a day, seven days a week.
Services To use these services, you must have a touch
tone telephone and call (800) 922-8911.
To speak to a technical support representative, dial:
(562) 276-1300 (U.S.), or (905) 709-9475 (Canada), 6
to 8 , Pacific Time, Monday through Friday. Toll or
PM
long distance charges may apply.
Before you call, please have the following information
ready:
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Product name
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Product serial number
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Proof of purchase (such as a store receipt) and
date of purchase
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Computer configuration
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Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
You can purchase ink cartridges, ribbon cartridges,
paper, manuals, and accessories from the EPSON
Store at (800) 873-7766 or visit
http://www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.
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Maintenance and Troubleshooting
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