Epson FX-1180 User Manual
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Epson FX-1180 User Manual

Epson FX-1180 User Manual

Epson user guide 9-pin dot matrix printer fx-880 & fx-1180
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Summary of Contents for Epson FX-1180

  • Page 2: Printer Parts

    Printer Parts paper guide edge guides continuous paper support printer cover paper release lever front cover control panel paper tension unit ribbon cartridge center support* optional interface cover paper thickness lever parallel interface knob sprocket* AC inlet *tractor unit parts...

  • Page 3: Control Panel Buttons And Lights

    When held down for three seconds, enters the micro adjust mode. When pressed again, exits the micro adjust mode. Pause light On when the printer is paused. Flashes when the printer is in the micro adjust mode.
  • Page 4 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
  • Page 5 Model: P980A/P981A Conforms to the following Directive(s) and Norm(s): Directive 73/23/EEC: EN 60950 Directive 89/336/EEC: EN 55022 Class B EN 61000-3-2 EN 61000-3-3 EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4 January, 1998 Y. Ishii President of EPSON EUROPE B.V.

  • Page 6: Table Of Contents

    Installing or Replacing the Ribbon Cartridge ..Plugging in the Printer ..... . .
  • Page 7 Using the EPSON Remote! Utility ....2-21 Installing EPSON Remote! ....2-21 Accessing EPSON Remote! .
  • Page 8 Loading Envelopes ......Chapter 5 Changing Printer Settings From the Printer’s Control Panel Selecting a Built-In Font Making Default Settings .
  • Page 9 About the EPSON Status Monitor 2 Utility ... . 6-2 Installing EPSON Status Monitor 2 ....6-2 Accessing EPSON Status Monitor 2 .
  • Page 10 Appendix B Cleaning and Transporting the Printer Cleaning the Printer ......Transporting the Printer ..... .
  • Page 11 Customer Support ......D-4 Faxon EPSON ......D-5 EPtec - Bulletin Board Service for latest drivers and utilities D-5 World Wide Web .

  • Page 12: Getting To Know Your Printer

    12 characters per inch. Your printer also comes with printer driver software, the EPSON Status Monitor 2 utility for Microsoft that lets you check the status of your printer quickly and easily, and other software. In addition, several options are available to help suit your individual needs.

  • Page 13: Features

    Using the paper release lever, you can easily switch to printing on single sheets without removing the continuous paper loaded in the printer. You can switch to single-sheet printing this way whenever the tractor is installed in the front or the rear push position and your continuous paper is in the standby position.

  • Page 14: Available Paper Paths

    Your printer provides a variety of paper paths for printing on single sheets and continuous paper. As described below, paper can be fed into the printer from the top, front, bottom, or rear. You select the paper path that best suits your current printing needs.
  • Page 15 This allows you to use the printer’s tear-off edge to easily tear off sheets of continuous paper at the perforation. Also, when...
  • Page 16 Description front bottom for FX-1180) and install it in the pull position. If you print on thick paper such as multi-part forms or continuous paper with labels, use the front paper slot because this paper path is nearly straight. This reduces the chances of paper jams.

  • Page 17: Printing On Single Sheets

    As shown below, you can load ordinary single sheets (not single-sheet multi-part forms) and envelopes one at a time from the top of the printer, using the paper guide that comes with the printer. You can also load single-sheet paper using an optional cut-sheet feeder, front sheet guide, or front paper guide.

  • Page 18: Options

    FX-880: FX-1180: When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head and other printer parts.

  • Page 19: Important Safety Instructions

    Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface. The printer will not operate properly if it is tilted or at an angle.

  • Page 20: Print Head Caution Symbol

    Printer parts marked with this symbol may be hot. Turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol. If you plan to use the printer in Germany, observe the...

  • Page 21: Energy Star Compliance

    For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

  • Page 22: How To Use Your Manuals

    Although this manual includes only illustrations of the FX-880 printer, you can use the instructions and illustrations in this manual for both the FX-880 and the FX-1180; the printer work the same way. Getting to Know Your Printer...

  • Page 23: Warnings, Cautions, And Notes

    This guide uses the following conventions: Warnings must be followed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Getting to Know Your Printer...

  • Page 24: Setting Up The Printer

    Setting Up the Printer Unpacking the Printer ......1-2 Choosing a Place for the Printer ....1-3 Positioning the continuous paper supply .

  • Page 25: Unpacking The Printer

    Unpacking the Printer Besides this guide, your printer box should include EPSON printer software disks, a Notice Sheet, and the following items: printer ribbon cartridge Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country in which you bought your printer;...

  • Page 26: Choosing A Place For The Printer

    Caution: There are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use with another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer.

  • Page 27: Positioning The Continuous Paper Supply

    If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least the following weight: 15.2 kg (33.51 lb) for FX-880 19.2 kg (42.33 lb) for FX-1180 Never use a stand that tilts the printer. The printer should always be kept level.

  • Page 28: Installing Or Replacing The Ribbon Cartridge

    EPSON recommends the use of genuine EPSON ribbon cartridges (#8750 for FX-880, #8755 for FX-1180). Products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties.
  • Page 29 3. Lift the printer cover by its back edge and then pull it straight up and off. 4. Press up the tabs on each side of the paper tension unit, then lift the front of the unit and pull it up and out of the printer. Setting Up the Printer Á...
  • Page 30 6. If a used ribbon cartridge is installed, grasp the cartridge by its handle and pull it up and out of the printer. handle 7. Remove the new ribbon cartridge from the package and turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
  • Page 31 9. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide while you turn the ribbon-tightening knob to help feed the ribbon into place. ribbon-tightening knob Setting Up the Printer...
  • Page 32 Also check that the ribbon is not twisted or creased. 11. Install the paper tension unit by placing it on the printer’s mounting pegs and lowering it into place. Press down on both ends of the unit until it clicks into place.

  • Page 33: Plugging In The Printer

    Then push it down until it clicks. Plugging in the Printer 1. Make sure the printer is turned off. The printer is off when the surface of the Operate button is even with the button protectors as shown below.

  • Page 34: Connecting The Printer To Your Computer

    2. Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. Also make sure the plug on your printer’s power cord matches your electrical outlet. Caution: It is not possible to change the printer’s voltage. If the rated voltage and your outlet voltage do not match, contact your dealer for assistance.
  • Page 35 3. Squeeze the wire clips together until they lock in place on both sides of the connector. 4. If your cable has a ground wire, connect it to the printer’s ground connector as shown below. 1-12 Setting Up the Printer...

  • Page 36: Installing The Printer Driver On Your Pc

    Windows software applications can take full advantage of the printer’s capabilities. The printer driver is included in the EPSON printer software disks that come with your printer. If you are using DOS, see “Optional printer driver for DOS program users”...
  • Page 37 1. Make sure Windows 95 or NT 4.0 is running and the printer is off. 2. Insert Disk 1 of your printer driver software in a disk drive. Double-click the My Computer icon, and then double-click the drive in which you inserted the disk.
  • Page 38 6. Click OK. You see the Install From Disk screen. 7. Insert Disk 1 of your printer driver software in a disk drive. 8. Type A:\Win95 in the Copy manufacturer’s files from box. (If you inserted the disk in a drive other than drive A, substitute the appropriate letter.) Then click OK.

  • Page 39: For Windows 3.1 Or Nt 3.5X

    However, we recommend that you keep the default model name as shown. If this is your only printer or you want to use this printer as the default printer for Windows 95 applications, select Yes . ( No is the default setting.) 10.
  • Page 40 4. Type A:\SETUP. (If you inserted the disk in a drive other than drive A, substitute the appropriate letter.) Then click OK. The EPSON Printer Driver Setup dialog box appears. 5. Select your printer and click OK. Follow the instructions on the screen.

  • Page 41: Optional Printer Drivers For Dos Program Users

    Choose your EPSON printer at the appropriate step in the installation or setup procedure. If the list in your application does not include your printer, choose the first available printer...
  • Page 42 Using the EPSON Remote! Utility ....Installing EPSON Remote! ..... . 2-21 Accessing EPSON Remote! .

  • Page 43: About Your Printer Software

    Note: Before proceeding, make sure you have installed the printer driver on your PC as described in Chapter 1. To use the printer driver or EPSON Remote! utility, see the appropriate page below. To use... the printer driver with Windows 95 the printer driver with Windows 3.1...

  • Page 44: Using The Printer Driver With Windows 95

    Using the Printer Driver With Windows 95 While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. To access the printer driver, see “Accessing the printer driver from Windows applications”...

  • Page 45: Accessing The Printer Driver From The Start Menu

    To access the printer driver from the Start menu, follow the steps below. Note: When you access the printer driver from the Start menu, any change you make to the printer driver apply to all your applications. 1. Click the Start button, and then point to Settings.

  • Page 46: Printer Driver Settings Overview

    2. Click Printers. 3. Right-click your printer icon, and click Properties. The screen displays the Properties window, which contains the Paper, Graphics, and Device Options menus. 4. To view a menu, click the corresponding tab at the top of the window.
  • Page 47 Orientation Paper source Graphics menu Resolution Using the Printer Software Select the size of the paper you want to use. If you don’t see your paper size, use the scroll bar to scroll through the list. If your paper size is not included...
  • Page 48 Intensity Device Options menu Print Quality Once you’ve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 3, or with single sheets as described in Chapter 4.

  • Page 49: Using The Printer Driver With Windows 3.1

    Using the Printer Driver With Windows 3.1 While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. To access the printer driver, see “Accessing the printer driver from Windows applications“...

  • Page 50: Accessing The Printer Driver From The Control Panel

    2. Make sure that your printer is selected and then click Printer, Setup, or Options. (You may need to click a combination of these buttons.) The printer driver settings window appears. See “Printer driver settings overview” on page 2-10 for detailed information about the printer driver settings.

  • Page 51: Printer Driver Settings Overview

    Printer driver settings overview To access the printer driver settings window, see the sections on accessing the printer driver, above. The printer driver settings are described below. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.

  • Page 52: Accessing The Printer Driver From Windows Applications

    Using the Printer Driver With Windows NT 4.0 While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. To access the printer driver, see “Accessing the printer driver from Windows applications”...
  • Page 53 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus.

  • Page 54: Accessing The Printer Driver From The Start Menu

    To access the printer driver from the Start menu, follow the steps below. Note: When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications. 1. Click the Start button, and then point to Settings.
  • Page 55 Page Setup menu Paper Size Paper Source Orientation 2-14 Using the Printer Software Select the size of the paper you want to use from the Paper Size list. Click the paper source you want to use from the Paper Source list.
  • Page 56 Setting list box. Select Resolution and then choose the printing resolution from the Change Setting list box. The higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. Using the Printer Software 2-15...

  • Page 57: Using The Printer Driver With Windows Nt 3.5X

    Using the Printer Driver With Windows NT 3.5x While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. To access the printer driver, see “Accessing the printer driver from Windows applications”...
  • Page 58 The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The screen displays the Document Properties dialog box, which contains the Form and Orientation printer driver settings.

  • Page 59: Accessing The Printer Driver From The Control Panel

    To access the printer driver from the Control Panel, follow the steps below. Note: When you access the printer driver from the Control Panel, the settings you make apply to all your applications. 1. In the Main window, double-click the Print Manager icon.

  • Page 60: Printer Driver Settings Overview

    Advanced Document Properties. To open these dialog boxes, see the sections on accessing the printer driver, above. The printer driver settings in each of these dialog boxes are described below. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes.
  • Page 61 Color Adjustment dialog box appears. For details, click Help in this dialog box. Once you’ve verified your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in Chapter 3, or with single sheets as described in Chapter 4.

  • Page 62: Using The Epson Remote! Utility

    Then press Enter. 3. Select your printer’s name in the Printer Model window and press Enter. C:\EPUTIL appears as the default directory. 4. Press Enter again. The EPSON Remote! utility is copied to C:\EPUTIL. Accessing EPSON Remote! To access EPSON Remote!, type C:\PRNSET at the DOS prompt and press Enter.
  • Page 63 2-22 Using the Printer Software...
  • Page 64 Chapter 3 Printing on Continuous Paper Setting the Paper Release Lever ....Setting the Paper Thickness Lever Loading Multi-Part Forms ..... Loading Continuous Paper With Labels .

  • Page 65: Setting The Paper Release Lever

    Pull tractor position For loading continuous paper from the tractor installed on top of the printer in the pull position. When the tractor is in the pull position, you can load paper in the front, rear, or bottom slot.

  • Page 66: Setting The Paper Thickness Lever

    Setting the paper thickness lever allows the printer to accommodate various thicknesses of paper. The paper thickness lever is located under the printer cover. You can select one of eight positions identified by the scale next to the lever. Use the following table to set the paper thickness lever to match the thickness of your paper.

  • Page 67: Loading Multi-Part Forms

    Do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sheet properly. Thick paper, such as continuous paper with labels, requires a straight or almost straight paper path.

  • Page 68: Removing Continuous Paper With Labels

    Temperature Humidity Do not leave labels loaded in the printer between jobs; they may curl around the platen and jam when you resume printing. Do not load continuous paper with labels from the rear paper slot.

  • Page 69: Using The Tractor In The Front Push Position

    If the tractor is in the pull position, remove it as described on page 3-28. Note: The tractor is installed in the rear push position when the printer is shipped. Printing on Continuous Paper...
  • Page 70 1. Make sure the printer is turned off. If necessary, install the paper guide on your printer as described on page 4-3. 2. If the optional front sheet guide is installed, remove it by grasping the fins on both sides and pulling the guide slightly up and away from the printer.

  • Page 71: Loading Paper With The Front Push Tractor

    2. Open the front cover. Make sure the tractor is installed in the front push position. 3. Set the paper release lever to the front push tractor position. Also set the paper thickness lever (located under the printer cover) to the proper position for your paper’s thickness. Printing on Continuous Paper...
  • Page 72 4. Release the left and right sprockets by pushing the blue sprocket lock levers backward. 5. Slide the left sprocket approximately 12 mm (0.5 inch) from the far left position and pull the blue lever forward to lock it in place. Then slide the right sprocket to match the width of your paper, but do not lock it.
  • Page 73 6. Remove the front cover by pushing it straight down, as shown below. 7. Make sure your paper has a clean, straight edge. Then open both sprocket covers and fit the first four holes of the paper, printable side up, over the tractor pins. 8.
  • Page 74 10. Attach the front cover with the continuous paper positioned as shown below. 11. Make sure that the paper guide is lying flat on the printer and the edge guides are open all the way to the left and right. Then raise the continuous paper support.

  • Page 75: Removing The Printed Document From The Front Push Tractor

    2. Tear off the printed document using the tear-off edge of the printer cover. 3. To feed the continuous paper backward out of the printer and into the standby position, press the Load/Eject button. To remove the remaining paper from the printer, press the Load/Eject button to feed the paper backward to the standby position.

  • Page 76: Removing The Tractor From The Front Push Position

    Using the Tractor in the Rear Push Position The tractor is installed in the rear push position when the printer is shipped. If your tractor is in the rear push position, skip to “Loading paper with the rear push tractor” on page 3-15 for instructions on loading continuous paper.

  • Page 77: Installing The Tractor In The Rear Push Position

    1. Make sure the printer is turned off. 2. Lift the paper guide up and off the printer. 3. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated.

  • Page 78: Loading Paper With The Rear Push Tractor

    Loading paper with the rear push tractor To load paper onto the rear push tractor, follow the steps below. 1. Make sure the printer is turned off and the tractor is installed in the rear push position. Also make sure the paper guide is removed, as shown on page 3-14.
  • Page 79 Move the center support midway between the two sprocket units. 12 mm (0.5 inch) 3-16 Printing on Continuous Paper The triangle mark on top of the printer indicates the point furthest to the left where printing can begin.
  • Page 80 7. Slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the blue sprocket lock down. 8. Attach the paper guide and lay it flat on the printer. Open the edge guides all the way to the left and right, then raise the continuous paper support.

  • Page 81: Removing The Printed Document From The Rear Push Tractor

    2. Tear off the printed document using the tear-off edge of the printer cover. 3. To feed the continuous paper backward out of the printer and into the standby position, press the Load/Eject button. To remove the remaining paper from the printer, press the Load/Eject button to feed the paper backward to the standby position.

  • Page 82: Removing The Tractor From The Rear Push Position

    Removing the tractor from the rear push position To remove the tractor from the rear push position, follow the steps below. 1. Make sure the printer is turned off. 2. Remove any paper from the tractor as described in the previous section.

  • Page 83: Using The Tractor In The Pull Position

    If the tractor is in the rear push position, remove the paper guide and then press the tractor’s lock tabs while lifting it out. Note: The tractor is installed in the rear push position when the printer is shipped. 3-20...
  • Page 84 1. Make sure that the printer is turned off. Then lift the printer cover by its back edge and pull it straight up and off the printer. 2. Press up the tabs on each side of the paper tension unit and lift the unit up and off the printer.
  • Page 85 3. Attach the paper guide if necessary, and lay it flat on the printer. 4. Lower the tractor into the printer’s mounting slots and press down both ends of the tractor to make sure that it is firmly seated. 3-22...

  • Page 86: Loading Paper With The Pull Tractor

    To load paper onto the pull tractor, follow the steps below. 1. Make sure the printer is turned off, and the printer cover is removed. Also make sure the tractor is installed in the pull position and the paper guide is lying flat on the printer.
  • Page 87 5. Make sure your paper has a clean, straight edge. Then open the sprocket covers. Note: Make sure the printer is off before you insert the paper in the paper slot. If you insert the paper while it is on, a paper jam may occur. 3-24...
  • Page 88 Then pull up the paper until the perforation between the first and second pages is even with the top of the printer’s ribbon. Before you load paper in the front slot, remove the front cover.
  • Page 89 10. If you are using the front slot, attach the front cover with the continuous paper positioned as shown below. 11. Turn on the printer. 12. Remove any slack in the paper by pressing the LF/FF button. Caution: Always remove any slack from the paper;...
  • Page 90 13. When the printer receives data, it will start printing at the current position without advancing the paper. If necessary, follow the steps in “Adjusting the Top-of-Form Position” on page 3-35 to adjust the current position of the paper. Caution: Never use the knob to adjust the top-of-form position;...

  • Page 91: Removing The Paper From The Pull Tractor

    1. Remove any paper loaded on the pull tractor as described in the previous section. 2. Turn off the printer. Then lift the printer cover by its back edge and then pull it straight up and off the printer. 3-28...
  • Page 92 4. Store the tractor in a safe place, or install it in the front or rear push position as described earlier in this chapter. 5. To replace the paper tension unit, lower it onto the printer’s mounting pegs. Then press down on both ends of the unit until it clicks into place.

  • Page 93: Using Two Tractors In A Push/Pull Combination

    3. Set the paper release lever to the front or rear push position, depending on the position of your push tractor. 4. Turn on the printer. Press the Load/Eject button to advance the paper to the top-of-form position. Then press the LF/FF button until the perforation between the first and second pages is even with the top of the printer’s ribbon.
  • Page 94 8. Move the paper release lever back to the position you set in step 3. 9. When the printer receives data, it will start printing at the current position without advancing the paper. If necessary, follow the steps in “Adjusting the Top-of-Form Position” on page 3-35 to adjust the current position of the paper.
  • Page 95 The table below summarizes the various methods of feeding continuous paper with two tractors and shows which paper release lever setting to use for each method. Tractor positions Pull + front push Pull + rear push Front push rear push 3-32 Printing on Continuous Paper Paper release lever...

  • Page 96: Switching Between Printing On Continuous Paper And Single Sheets

    To switch from printing on continuous paper from a push tractor to printing on single sheets, follow the steps below. 1. If any printed pages remain in the printer, press the Tear Off/Bin button to advance the paper to the tear-off position.

  • Page 97: Switching To Printing On Continuous Paper

    To switch from printing with the optional front sheet guide to printing with the front push tractor, you need to remove the front sheet guide. 1. If a single sheet remains in the printer, press the Load/Eject button to eject it.

  • Page 98: Adjusting The Top-Of-Form Position

    Adjusting the Top-of-Form Position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top-of-form position. Follow the steps below.
  • Page 99 Note: The printer has a minimum and a maximum top-of-form position. If you try to adjust it beyond these limits, the printer beeps and stops moving the paper. When the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly.

  • Page 100: Advancing The Paper To The Tear-Off Edge

    3-38. Caution: Never use the tear-off feature with the pull tractor; the paper may come off the pull tractor and jam the printer. After you finish printing, tear off the printed document at the perforation nearest the paper exit slot.

  • Page 101: Advancing Paper To The Tear-Off Position Automatically

    Follow the steps below. Caution: Never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer.
  • Page 102 Tear Off/Bin button to advance the paper to the tear-off position. 2. Hold down the Pause button for about three seconds. The Pause light begins flashing and the printer enters the micro adjust mode. 3. Press the LF/FF D button to feed paper backward, or press...
  • Page 103 Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 4. Tear off the printed pages. 5. Press the Pause button to turn off micro adjust mode.
  • Page 104 Chapter 4 Printing on Single Sheets Available Paper Types ..... . . Using the Paper Guide ..... . . Installing the paper guide .

  • Page 105: Available Paper Types

    Your single-sheet paper can be up to 257 mm (10.1 inches) wide on FX-880 and 420 mm (16.5 inches) wide on FX-1180. (For detailed paper specifications, see Appendix C.) Caution: Do not load multi-part forms, carbon paper, or labels in the paper guide.

  • Page 106: Installing The Paper Guide

    To lay the paper guide down, lift the paper guide up slightly, then lower it until it is lying flat on top of the printer. Printing on Single Sheets...

  • Page 107: Loading Paper In The Paper Guide

    “Loading Envelopes” on page 4-6 for instructions on setting the paper thickness lever.) Also move the paper release lever to the single-sheet position. 2. Press the Operate button to turn on the printer, if necessary. Printing on Single Sheets...
  • Page 108 4. Insert a sheet of paper printable side down between the edge guides until it meets resistance. The printer feeds the paper automatically and is ready to print. If the first printed line on your page appears too high or low, you can use the micro adjust feature to adjust the top-of-form position.

  • Page 109: Loading Envelopes

    Loading Envelopes You can load envelopes one at a time using the paper guide on the top of the printer, or you can load multiple envelopes using the optional high-capacity cut-sheet feeder (bin 1 of the double-bin cut-sheet feeder). Before loading envelopes, set the paper thickness lever to a position from 2 (for thin envelopes) to 6 (for thick envelopes).
  • Page 110 Changing default settings ..... . 5-9 Changing Printer Settings From the Printer’s Control Panel ..... .

  • Page 111: Selecting A Built-In Font

    Follow these steps to select a built-in font from the control panel: 1. Make sure that the printer is not printing. If it is, press the Pause button to stop printing. 2. Hold down the Pause button for about three seconds. The Pause light begins flashing and the printer enters the font selection mode.

  • Page 112: Making Default Settings

    Making Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the default-setting mode.

  • Page 113: Skip Over Perforation

    Auto CR (carriage return)* IBM character table* * This setting is available only in IBM 2380/2381 Plus emulation mode (IBM 2380 Plus for FX-880, IBM 2381 Plus for FX-1180). Skip over perforation This feature is available only when continuous paper is selected.
  • Page 114 Software When you select ESC/P, the printer operates in the EPSON ESC/P mode. When you select IBM, the printer emulates an IBM printer. Changing Printer Settings From the Printer’s Control Panel...
  • Page 115 Auto, the printer automatically selects the interface that is receiving data, and uses that interface until the end of the print job. The Auto setting allows you to share the printer among multiple computers without changing the interface mode.
  • Page 116 When the buffer is off, the buffer cannot store data, so the computer must wait for the printer to print each character before sending the next character. Buzzer (beeper) The printer beeps when an error occurs.

  • Page 117: Character Table

    You can select among 11 standard character tables as well as tables for 19 other countries. See Appendix C for character samples. Changing Printer Settings From the Printer’s Control Panel Options Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17 Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5,...

  • Page 118: Changing Default Settings

    If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet from the paper guide. 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 119 Note: You may exit the default-setting mode by turning off the printer at any time that it is not printing. Any settings you have made remain in effect until you change them again.

  • Page 120: Using Epson Status Monitor 2

    Status Monitor Overview ..... . EPSON Status Monitor 2 window ....6-4 Printer Status window .

  • Page 121: About The Epson Status Monitor 2 Utility

    Before using the Status Monitor, be sure to read the README file on Disk 1 of the EPSON Status Monitor 2 software. You can also find this README file in the EPSON Status Monitor 2 folder, located in the EPSON folder on your hard drive. This file contains the latest information on the Status Monitor.

  • Page 122: Accessing Epson Status Monitor 2

    Start button. Click Start, point to Programs, then EPSON, then click the EPSON Status Monitor 2 icon. Note: The EPSON Status Monitor 2 utility program is available for use with Windows 95 only. To monitor your printer on a network, you must install an optional Ethernet interface card (C72357 use the Status Monitor utility that comes with this card.

  • Page 123: Status Monitor Overview

    When you point to a toolbar button, the corresponding menu command appears briefly on your screen, and an explanation of the button’s function appears in the status bar at the bottom of the EPSON Status Monitor 2 window. Installed Printers list This list displays information on the EPSON printers connected directly to your computer.

  • Page 124: Printer Menu

    Printer Name , Status , and Job Count title bars. Printer menu This menu allows you to get detailed information on printer and print job status for any printer you select in the Installed Printers list. The printer is ready to print, or currently printing.
  • Page 125 Close View menu This menu lets you control the appearance and content of the EPSON Status Monitor 2 window and the Installed Printers list. Using EPSON Status Monitor 2 Opens the Printer Status window, which provides detailed information on the selected printer’s status.
  • Page 126 Installed Printers list. Shows or hides the toolbar and status bar in the EPSON Status Monitor 2 window. Changes the size of the printer icons in the Installed Printers list.
  • Page 127 For more information on using the background monitoring feature, see page 6-10. Help menu Choose Help Topics to get online help about EPSON Status Monitor 2. Click About to view the Status Monitor’s version number and copyright information. Using EPSON Status Monitor 2...

  • Page 128: Printer Status Window

    This menu gives you detailed printer status information using a graphic display and a status message box. The current printer status is described in the upper message box. If a printer error occurs, troubleshooting tips appear in the lower message box.

  • Page 129: Using The Background Monitoring Feature

    If background monitoring is inactive, open the EPSON Status Monitor 2 window from the Start menu, as described on page 6-3. Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now to activate background monitoring.
  • Page 130 2. Select the printer you want to monitor from the Installed Printers list, and then click Monitoring Preferences on the Settings menu. The dialog box below appears. 3. Use the slider to adjust the monitoring interval, if necessary. Note: Setting a short monitoring interval may cause some applications to run more slowly.

  • Page 131: Using The Background Monitoring Icon

    Double-clicking the background monitoring icon opens the EPSON Status Monitor 2 window. Right-clicking this icon opens a pop-up menu where you can choose whether the Status Alert dialog box will appear in front of other windows on the desktop.
  • Page 132 Chapter 7 Troubleshooting Using the Error Indicators ..... Problems and Solutions Power supply problems ..... . . 7-3 Paper loading or feeding problems .

  • Page 133: Using The Error Indicators

    Paper Out An unknown printer error has occurred. f Pause Turn off the printer and leave it off for several minutes; then turn f Tear Off/Bin on the printer again. If the error recurs, contact your dealer. f Font...

  • Page 134: Problems And Solutions

    Note: The printer beeps once if you press a control panel button when the corresponding function is not available. Problems and Solutions Most printer problems are easy to solve. Use the information in this section to find the source of and solution to any printer problems that occur.

  • Page 135: Paper Loading Or Feeding Problems

    Warning: Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer. The printer does not work and the control panel lights are off even when you turn on the printer. Cause The power cord is not...
  • Page 136 The paper thickness lever is not set correctly. Paper is creased, old, too thin, or too thick. The printer does not fully eject a single sheet. Cause Paper is too long. The paper does not feed properly with the optional cut-sheet feeder.
  • Page 137 The edge guides of the cut-sheet feeder are not positioned correctly. There is only one sheet left in the bin. The printer does not load continuous paper or does not feed it properly. Cause The paper release lever is not set correctly.

  • Page 138: Wrong Top-Of-Form Position

    EPSON Remote! utility. See “Making Default Settings” in Chapter 5, or “Using the EPSON Remote! utility” in Chapter 2. Check and adjust the margin or top-of-form position settings in your application software. See the printable area specifications in Appendix C.

  • Page 139: Wrong Tear-Off Position

    Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. Wrong tear-off position The printer prints on (or too far away from) the perforation of your continuous paper. Cause The tear-off position setting is incorrect.

  • Page 140: Printing Or Printout Quality Problems

    EPSON Remote! utility. See “Making Default Settings” in Chapter 5, or “Using the EPSON Remote! utility” in Chapter 2. What to do Press the Pause button to turn off the Pause light.
  • Page 141 The printer makes noise, but nothing prints or printing stops abruptly. Cause The paper thickness lever is set incorrectly. The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. The printout is faint.
  • Page 142 The print head is damaged. Caution: Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced. All the text is printed on the same line.
  • Page 143 A-25. Select the correct character table using your software, the default-setting mode, or the EPSON Remote! utility. The character table setting in your software overrides settings made in the default-setting mode or EPSON Remote!.

  • Page 144: Clearing Paper Jams

    3. If continuous paper is jammed in the printer, tear off the fresh supply at the perforation nearest the paper entry slot. 4. Turn the knob on the left side of the printer away from you to remove the paper in the printer. Remove any remaining pieces of paper.

  • Page 145: Aligning Vertical Lines In Your Printout

    If you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet from the paper guide. Follow these steps to perform the bidirectional adjustment: 1. Make sure paper is loaded, then turn off the printer.

  • Page 146: Printing A Self Test

    Running the printer’s self test helps you determine whether the printer or the computer is causing the problem: If the self test results are satisfactory, the printer is working properly and the problem probably results from your printer driver settings, application settings, computer, or interface cable.
  • Page 147 Then turn off the printer. Caution: Do not turn off the printer while it is printing the self test. Always press the Pause button to stop printing and the Load/Eject button to eject the printed page before you turn off the printer.

  • Page 148: Printing A Hex Dump

    Use paper that is at least 210 mm (8.3 inches) wide, such as A4 or letter size paper. To print a hex dump, follow the steps below. 1. Make sure paper is loaded and the printer is turned off. Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on;...
  • Page 149 3. Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format. By comparing the characters printed in the right column with the printout of the hexadecimal codes, you can check the codes the printer is receiving.
  • Page 150 Appendix A Enhancing Your Printer With Options Paper Handling Options ......A-2 Using the Optional Cut-Sheet Feeders Installing an optional cut-sheet feeder .

  • Page 151: Paper Handling Options

    For instructions on using this option, see page A-10. for FX-880, C80639 Feeds up to 50 sheets of paper into the printer without reloading. You can load only ordinary single sheets in this feeder. For instructions on using this option, see page A-6.
  • Page 152 ) is a substitute for the last digit of the product number, which varies by country. Enhancing Your Printer With Options for FX-880, C80021 for FX-1180) Use the additional tractor in the pull position along with your standard tractor installed in the front or rear push position to improve paper handling and reduce the chance of paper jams.

  • Page 153: Using The Optional Cut-Sheet Feeders

    Using the Optional Cut-Sheet Feeders Two types of optional cut-sheet feeders are available for use with your printer: the single-bin cut-sheet feeder (C80637 high-capacity cut-sheet feeder (C80638 one of these separately, or you can use both feeders together as a double-bin cut-sheet feeder to automatically load two different types of single-sheet paper.
  • Page 154 Make sure the printer is turned off. Then remove the paper guide by moving it to the upright position and pulling it straight up. Lift the printer cover by its back edge and then pull it straight up and off the printer.

  • Page 155: Loading Paper In The Single-Bin Cut-Sheet Feeder

    To replace the printer cover, first insert the front tabs into the slots on the printer, then lower the cover into place. If you installed the double-bin cut-sheet feeder, you need to select your paper path (bin 1 or bin 2). See “Selecting your paper path (bin 1 or bin 2)”...
  • Page 156 Make sure the paper guide is removed, and set the paper release lever to the single-sheet position. Also make sure the paper thickness lever (located under the printer cover) is set to 0. Slide the left paper guide of the cut-sheet feeder so it is aligned with the triangle mark.
  • Page 157 Adjust the right paper guide so that it matches your paper’s width. Make sure the position of the guide allows the paper to move up and down freely. Push back the paper set levers to clamp the paper against the guide rollers. Enhancing Your Printer With Options...
  • Page 158 Install the paper guide with the attached stacker-support by fitting the notches on the paper guide straight down over the mounting posts on the printer. Slide the edge guides to the middle of your paper. The cut-sheet feeder automatically loads paper when the printer receives data.

  • Page 159: Loading Paper In The High-Capacity Cut-Sheet Feeder

    Set the paper release lever to the single-sheet position. Also make sure the paper thickness lever (located under the printer cover) is set to 0 if you are using ordinary single-sheet paper. (If you are using envelopes, see “Loading Envelopes” on page 4-6 for instructions on setting the paper release lever.)
  • Page 160 Take a stack of paper (up to 150 sheets) and fan it. Next, tap the side and bottom edges of the paper on a flat surface to even up the stack. Enhancing Your Printer With Options A-11...
  • Page 161 Push back the paper set levers to clamp the paper or envelopes against the guide rollers. The cut-sheet feeder automatically loads paper when the printer receives data. If the first line on your page appears too high or low, you can adjust its position using the micro adjust feature.

  • Page 162: Assembling The Double-Bin Cut-Sheet Feeder

    Assembling the double-bin cut-sheet feeder Using the double-bin cut-sheet feeder allows you to load two types of single-sheet paper in the printer at the same time and easily switch between them. Before you install the double-bin cut-sheet feeder, you need to connect the single-bin cut-sheet feeder (C80637...

  • Page 163: Selecting Your Paper Path (Bin 1 Or Bin 2

    Lock the two cut-sheet feeders together by pushing firmly on the tab locks. To install the double-bin cut-sheet feeder on your printer, see “Installing an optional cut-sheet feeder” on page A-4. Selecting your paper path (bin 1 or bin 2)

  • Page 164: Using An Optional Front Sheet Or Front Paper Guide

    ) and front paper guide (C81402 /C80403 ) fit inside the front of the printer. These options allow you to load single sheets and carbonless single-sheet multi-part forms of up to 6 parts (one original and five copies). Paper used with front guides must be 148 to 257 mm (5.8 to 10.1 inches) wide and can only be loaded...

  • Page 165: Installing The Front Sheet Or Front Paper Guide

    Fit the plastic tabs on the front paper or front sheet guide over the mounting notches on the printer, as shown below. front sheet guide A-16...
  • Page 166 Open the edge guides on the paper guide all the way to the left and right, then place the paper guide in the upright position. You are now ready to load paper in the front sheet or front paper guide. See the next section for instructions. Enhancing Your Printer With Options A-17...

  • Page 167: Loading Paper In The Front Sheet Or Front Paper Guide

    If you are using ordinary single-sheet paper, set the paper thickness lever (located under the printer cover) to 0 as shown below. If you are loading a single-sheet multi-part form, set the paper thickness lever to the proper position, as shown in the table below.
  • Page 168 You can slide the left edge guide to the left in 1/10-inch increments to increase the left margin on your printout. Slide the paper printable side up between the edge guides until it meets resistance. The printer loads the paper automatically. front sheet guide Enhancing Your Printer With Options...

  • Page 169: Using The Roll Paper Holder

    Before you install and use the roll paper holder, you need to assemble it. Assembling the roll paper holder To assemble the roll paper holder, follow the steps below. Fit the arc bearings into the stand as shown. A-20 Enhancing Your Printer With Options...

  • Page 170: Installing The Roll Paper Holder

    The roll paper holder is assembled. Installing the roll paper holder To install the roll paper holder on your printer, follow the steps below. Make sure the printer is turned off. Remove the paper guide, then remove the tractor if it is installed in the pull or rear push position.

  • Page 171: Loading Roll Paper

    Position the roll paper holder underneath the printer as shown below. Fit the two positioning pegs on the bottom of the printer into the two holes in the base plate. Caution: The roll paper holder is not fastened to the printer; only the printer’s weight and the two positioning pegs hold it in place.
  • Page 172 Place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll. Then turn on the printer. Bring the leading edge of the paper up over the rear of the printer and insert it into the printer until it meets resistance. The printer loads the roll paper automatically.
  • Page 173 You are now ready to print. When you finish printing, press the LF/FF button to advance the paper; then tear off the paper using the tear-off edge of the printer cover (pull it towards you for a clean cut). A-24...

  • Page 174: Removing Roll Paper

    Load/Eject button to eject the remaining paper. Installing an Interface Card You can use optional interface cards to supplement your printer’s built-in parallel interface. The EPSON interface cards below are compatible with your printer. (Not all interfaces are available worldwide.) Model number...
  • Page 175 Follow the steps below to install an optional interface card. Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable. Remove the screws securing the shield plate to the back of the printer and remove the plate.

  • Page 176: Using A Serial Interface Card (C82305 Or 82306 )

    X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the unused area increases to 512 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.
  • Page 177 A-28 Enhancing Your Printer With Options...

  • Page 178: Appendix B Cleaning And Transporting The Printer

    Appendix B Cleaning and Transporting the Printer Cleaning the Printer ......B-2 Transporting the Printer .

  • Page 179: Cleaning The Printer

    Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable oils can damage the printer mechanism. Contact your EPSON dealer if you think lubrication is needed. Cleaning and Transporting the Printer...

  • Page 180: Transporting The Printer

    Transporting the Printer If you need to transport your printer some distance, carefully repack it as described below, using the original box and packing materials. Remove any paper loaded in the printer, and turn off the printer. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer.
  • Page 181 Cleaning and Transporting the Printer...

  • Page 182: Appendix C Specifications

    Specifications Printer Specifications ......C-2 Mechanical ......C-2 Electrical .

  • Page 183: Printer Specifications

    1/6-inch or programmable in 1/216-inch increments FX-880: 80 columns (at 10 cpi) FX-1180: 136 columns (at 10 cpi) Maximum 240 144 dpi (near letter quality) One standard bidirectional, 8-bit, parallel interface with IEEE 1284 nibble mode support and one optional interface slot...
  • Page 184 EPSON Draft 10, 12, 15 cpi EPSON Roman 10, 12, 15 cpi, proportional EPSON Sans Serif 10, 12, 15 cpi, proportional Barcode fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, POSTNET One Italic and 10 graphical character tables.

  • Page 185: Electrical

    This product is also designed for IT power systems with a phase-to-phase voltage of 220 to 240 V. Note: Check the label on the back of the printer for the voltage of your printer. Specifications Total print 6.5 million lines...

  • Page 186: Environmental

    *182 to 216 mm (7.2 to 8.5 inches) for the optional cut-sheet feeder for FX-880. 182 to 420 mm (7.2 to 16.5 inches) for the optional cut-sheet feeder for FX-1180. **210 to 364 mm (8.3 to 14.3 inches) for the optional cut-sheet feeder. Temperature 5 to 35°C (41 to 95°F)
  • Page 187 1 original + 5 copies 0.065 (mm) 0.0025 (inches) (g/m (lb) (g/m Plain paper, recycled paper, and carbonless multi-part forms with spot gluing or paper stapling on both sides Maximum FX-880: FX-1180: 10.1 16.5 14.3 0.46 0.018 Maximum FX-880: FX-1180: 254.0 406.4 10.0 16.0 558.8...
  • Page 188 15/16 inch (23.8 mm) min. Minimum See the figure below. FX-880: 101.6 254.0 10.0 101.6 0.07 0.0028 0.16 0.0063 Plain paper corner radius = 0.1 inch (2.5 mm) min. Specifications Maximum FX-1180: 406.4 16.0 558.8 22.0 0.09 0.0035 0.19 0.0075...
  • Page 189 Envelopes (rear entry only): Envelope size (No. 6) Envelope size (No10) Total thickness Weight Quality Roll paper (rear entry with optional roll paper holder only): Width Length Thickness Weight Quality Specifications Minimum Width (mm) (inches) Length (mm) (inches) Width (mm) (inches) Length (mm) (inches)

  • Page 190: Printable Area

    203.2 mm (8.0 inches). For paper wider than 209.2 mm (8.2 inches), the side margins increase to match the width of the paper. FX-1180: The minimum left and right margins are 3 mm (0.1 inch). The maximum printable width is 345.4 mm (13.6 inches).
  • Page 191 Envelopes A The minimum top and bottom margins are 4.2 mm (0.17 inch). B The minimum left and right margins are 3 mm (0.12 inch). Roll paper printable area C-10 Specifications printable area A The minimum top and bottom margins are 4.2 mm (0.17 inch).

  • Page 192: Safety Approvals

    Safety approvals 120 V model: Safety standards 230 V model: Safety standards Acoustic noise: CE marking 230 V model: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC UL1950 CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.8 class B EN 60950 (VDE, NEMKO) EN 55022 (CISPR pub.

  • Page 193: Command Lists

    Command Lists Your printer supports the following EPSON ESC/P control codes and IBM 2380 Plus for FX-880 or IBM 2381 Plus for FX-1180 emulation control codes. EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use advanced fonts and graphics.

  • Page 194: Barcode Commands

    Barcode commands Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode commands below: ESC ( B Format: ASCII code:...

  • Page 195: Barcode Data

    Control flag Bit 0 = Check digit 0: The printer does not add a check digit. 1: The printer adds a check digit. Bit 1 = Human readable character (HRC) 0: The printer adds the HRC. 1: The printer does not add the HRC.
  • Page 196 The table below shows the valid data for each barcode type. If invalid data is included in the barcode data string, the barcode is not printed. Barcode type Barcode data EAN-13 0-9 (Hex 30-39) EAN-8 0-9 (Hex 30-39) UPC-A 0-9 (Hex 30-39) UPC-E 0-9 (Hex 30-39) Interleaved 2 of 5...

  • Page 197: Ibm 2380/2381 Plus Emulation Control Codes

    IBM 2380/2381 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus/2381 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F...

  • Page 198: Character Tables

    Character Tables You can select the character tables shown in this section with the printer’s default-setting mode or by using software commands. Note: Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F;...
  • Page 199 PC 437 (USA, Standard Europe) PC 850 (Multilingual) PC 860 (Portuguese) C-18 Specifications...
  • Page 200 PC 863 (Canadian-French) PC 861 (Icelandic) PC 865 (Norwegian) BRASCII (Brazilian Portuguese) Specifications C-19...
  • Page 201 Abicomp (Brazilian Portuguese) ISO Latin 1 Roman 8 C-20 Specifications...
  • Page 202 PC 437 Greek (Greek)* ISO 8859-7 (Latin/Greek)* PC 869 (Greek)* PC 853 (Turkish)* Specifications C-21...
  • Page 203 PC 857 (Turkish)* PC 855 (Cyrillic)* C-22 Specifications ISO Latin 1T (Turkish)* PC 866 (Russian)*...
  • Page 204 PC 852 (East Europe)* Code MJK (CSFR)* MAZOWIA (Poland)* Bulgaria* Specifications C-23...
  • Page 205 Estonia* PC 774 (LST 1283:1993)* ISO 8859-2* C-24 Specifications...
  • Page 206 PC 866 LAT. (Latvian)* Italic PC 866 UKR No character is available for hex code 15 in the Italic table. Specifications C-25...

  • Page 207: International Character Sets For The Italic Table

    International character sets for the Italic table You can select one of the following eight international character sets for the Italic character table using the default-setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France”...
  • Page 208 Customer Support ......D-4 Faxon EPSON ......D-5 EPtec - Bulletin Board Service for latest drivers and utilities .

  • Page 209: Contacting Customer Support

    Software application(s) you normally use with your printer and their version number(s): For United States and Canada Users If you purchased your printer in the United States or Canada, EPSON provides customer support through the following services: Electronic support services...

  • Page 210: Automated Telephone Services

    EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Note: If you need help using software with an EPSON product, see the documentation for that program for technical support information. Customer Support Information...

  • Page 211: For United Kingdom And The Republic Of Ireland Users

    Service and Support Information booklet that came with your EPSON product. If this booklet is not available, details can be found on Faxon EPSON faxback service, EPtec Bulletin Board Service, or on EPSON’s World Wide Web site. See below for details.

  • Page 212: Faxon Epson

    Once you have entered your telephone and fax numbers, Faxon EPSON will fax a copy of the document catalogue to your fax machine. When you have found the documents that you need in the catalogue, call Faxon EPSON again and enter the document ID numbers.

  • Page 213: For Australian Users

    For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this User’s Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia.

  • Page 214: Epson Helpdesk

    EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems. They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located.

  • Page 215: Internet Home Page

    Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information Answers to Frequently Asked Questions (FAQs) Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http://www.epson.com.hk.

  • Page 216: Glossary

    When this setting is turned on in the default-setting mode or the EPSON Remote! utility, each carriage return (CR) code is automatically followed by a line feed (LF) code.
  • Page 217 See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers. This is the system of commands your computer uses to control your printer. It is standard for all EPSON printers and supported by most application software for personal computers.
  • Page 218 A draft printing mode you can select using the default-setting mode or the EPSON Remote! utility. High-speed draft uses a minimum number of dots per character to produce extremely high-speed printing. See also draft and near letter quality.
  • Page 219 Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it allows precise vertical alignment. You can select unidirectional printing using the printer’s default-setting mode or the EPSON Remote! utility. See also bidirectional printing. Glossary...
  • Page 220 Index AC inlet, inside back cover Accessing EPSON Remote!, 2-21 EPSON Status Monitor 2, 6-3 printer driver. See Printer driver Aligning vertical lines, 7-14–15 Auto tear-off setting, 3-38, 5-5 Background monitoring, 6-7–8, 6-10–12 Barcode commands, C-13–14 data, C-14–15 Bins, cut-sheet feeder, A-14–15 Buttons, inside front cover Cables.
  • Page 221 Edge guide, inside back cover Emulation, IBM, C-16 Envelopes, 4-6, EPSON Remote! utility accessing, 2-21 installing, 2-21 EPSON Status Monitor 2 utility accessing, 6-3 background monitoring, 6-8, 6-10–12 installing, 6-2–3 menus, 6-5–8 overview, 6-4–10 status window, 6-9–10 Error indicators, 7-2 ESC/P, C-12 Features, 1–3...
  • Page 222 A-2, A-4–15 front sheet or front paper guide, A-3, A-15–20 interface cards, A-25–27 interface cover, inside back cover paper handling, A-2–3 printer drivers for DOS program users, 1-18 roll paper holder, A-20–25 Paper continuous. See Continuous paper envelopes, 4-6 jams, 7-2, 7-13 labels.
  • Page 223 Windows 95, 2-5–7 Windows NT 3.5x, 2-19–20 Windows NT 4.0, 2-13–16 Printer utilities EPSON Remote!. See EPSON remote! utility EPSON Status Monitor 2. See EPSON Status Monitor 2 utility Printing or printout quality problems, 7-9–13 Problems paper loading or feeding, 7-4–6 power supply, 7-3–4...
  • Page 224 C-5–8 printable area, C-9–10 printer, C-2–11 safety approvals, C-11 Sprocket cover, 3-10 lock lever, 3-9–10, 3-16–17 Status Monitor. See EPSON Status Monitor 2 utility Switching to printing on continuous paper, 3-34–35 single sheets, 3-33–34 Tear Off/Bin button, inside front cover...
  • Page 225 Windows (printer driver) Windows 3.1,1-16–17, 2-8–11 Windows 95, 1-13–16, 2-3–7 Windows NT 3.5x, 1-16–17, 2-16–20 Windows NT 4.0, 1-13–14, 2-11–16 IN-6...
  • Page 226 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 782-5220 EPSON DEUTSCHLAND GmbH Zülpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Telex: 8584786 EPSON AUSTRALIA PTY. LTD.

This manual is also suitable for:

Fx-880P980aP981a

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