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Troubleshooting
Problem
Suggestion
I hear other calls when
•
using the telephone.
I hear noise on the
•
cordless handset, and
•
none of the keys or
buttons works.
My caller ID features are
•
not working properly.
•
•
•
Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you still hear other calls, the problem is probably in the wiring or local service. Call your local
telephone company.
Make sure the telephone line cord is plugged in securely.
Remove the battery from the handset and then re-install it.
Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both you and the caller's telephone companies must use equipment which are compatible
with the caller ID service.
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
www.vtechphones.com
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