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Troubleshooting
Problem
Suggestion
There is interference
•
during a telephone
•
conversation.
•
My calls fade out when
I am using the cordless
•
handset.
•
•
The handset may be out of range. Move it closer to the telephone base.
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone
wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for
filter information.
Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Microwave ovens operate on the same frequency as your telephone. It is normal to experience
static on your telephone while the microwave oven is operating. Do not install this telephone
in the same outlet or near a microwave oven.
If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this solves the problem, re-locate your
telephone or modem farther apart from each other, or use a different surge protector.
www.vtechphones.com
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