Troubleshooting - TEC MA-516-100 SERIES Owner's Manual

26. Troubleshooting

The following are possible causes and measures against typical troubles. When a trouble occurs, refer to this chapter
to find a cause of the trouble, then take appropriate measures. If a trouble not described here occurs, or a trouble still exists
after taking the following measures, ask the store where purchased. In this case, inform the store where purchased of
your trouble in details.
1. Trouble concerning Power Supply
2. Trouble concerning Printer
3. Trouble concerning Keyboard
4. Trouble concerning Drawer
If you cannot solve a problem with the following solutions, do not attempt to repair it yourself.
Turn the power off, then contact your TOSHIBA TEC representative for assistance.
1. Trouble concerning Power Supply
Power is not turned ON.
Cause 1: Register is not plugged in.
Measure: Plug in an outlet.
Cause 2: Control Lock is in the OFF position.
Measure: Turn the Control Lock to the positions other than OFF using the Control Key.
Cause 3: The outlet does not supply the power.
Measure: Use another outlet.
2. Trouble concerning Printer
Printer does not perform the paper feeding.
Cause 1: Paper roll is not placed correctly.
Measure: Place the paper roll correctly. (Refer to page 16.)
Cause 2: Paper fragment or foreign substance blocks the inside of the paper path.
Measure: Printer provided for this register is a precision machine, therefore ask the store where purchased.
Cause 3: Failure of the printer itself
Measure: Ask the store where purchased.
5. Trouble concerning Display
6. Trouble during Normal Operations
7. Trouble in the REG Mode
8. Trouble in the SET Mode
WARNING!
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EO1-11116
MA-516-100 SERIES