Epson 400 User Manual page 98

Paper feed or paper jam problems occur frequently.
Cause
Sheets of paper are stuck
together.
The edge guides are not set
correctly.
The paper is too thin or
rough.
Special media that should be
loaded one sheet at a time is
loaded more than one sheet
at a time.
Too many sheets are loaded
in the sheet feeder.
The printable side of the
paper is not correctly loaded.
What to do
Fan the stack of paper and straighten
it before loading.
Adjust the guides against the stack of
paper.
Make sure the paper meets the paper
requirements for this printer. See
"Paper" in Appendix B.
Check the paper package to confirm
whether the type of media you are
using may be loaded more than one
sheet at a time.
Load paper only up to the arrow mark
on the left edge guide.
Try turning the stack of paper over in
the sheet feeder. Most packages of
paper indicate the printable side with
an arrow on the end of the package.
Make sure the printable side is loaded
face up.
Troubleshooting
6
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