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Epson Stylus Color 400 User Manual

Epson stylus color 400: user manual
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User' s Guide
Printed on recycled paper with at least 10% post-consumer content

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Summary of Contents for Epson Stylus Color 400

  • Page 1 User’ s Guide Printed on recycled paper with at least 10% post-consumer content...
  • Page 2 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. disclaims any and all rights in those marks. EPSON The E emblem does not represent EPA endorsement of any product or service. NERGY Copyright © 1997 by Epson America, Inc. 400666901D0 8/97...

  • Page 3: Fcc Compliance Statement

    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.

  • Page 5: Table Of Contents

    Using Advanced Mode Printer Driver Setting Summary Selecting the Correct Media Type Setting Using the Spool Manager Programs Network Printing on a PC Network Printing with Windows NT 4.0 Using the Printer Software’s Built-in Network Support Contents 1-11 1-12 1-13...
  • Page 6 Choosing Paper and Other Media Media Loading Guidelines Loading Plain Paper Loading Special Media EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper EPSON Photo Quality Glossy Paper, Glossy Film, and Transparencies EPSON Photo Quality Self Adhesive Sheets and...
  • Page 7 Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Replacing an Ink Cartridge Removing and Installing an Ink Cartridge Aligning the Print Heads Cleaning the Printer Transporting the Printer Troubleshooting Diagnosing Problems Print Quality Problems Problems with Printing...
  • Page 8 Contents Glossary Index viii...
  • Page 9 The printer software provides many automatic options and gives you control over the most subtle features of your image. It can even tailor its color correction scheme specifically for your...

  • Page 10: Introduction

    Introduction System Requirements To use your printer and its driver, your system should have: ® An IBM compatible PC with at least a 386/25 MHz or faster processor ® Windows 3.1x, Windows for Workgroups 3.11 Windows 95, or Windows NT...

  • Page 11: How To Use Your Manual

    Chapter 5, “ Troubleshooting,” provides solutions for any problems you may have. Appendix “ Technical Specifications,” provides the technical details on your printer, ink cartridges, and EPSON media. A Glossary and an Index included at the end of the book.

  • Page 12: Warnings, Cautions, Notes, And Tips

    You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

  • Page 13: Energy Star Compliance

    Access Pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 442-2110. Access EPSON’s technical information library by calling (800) 442-2110. You must provide a return fax number to use this service.

  • Page 14: Energy-Saving Tips

    Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heating vent.
  • Page 15 Introduction Place the printer near a wall outlet where the plug can be easily unplugged. Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement. Do not let the power cord become damaged or frayed. If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
  • Page 16 Introduction...

  • Page 17: Basic Printing

    EPSON S COLOR more information on your software whenever you need it. This chapter tells you how to access and use these printer software programs. See Chapter 4 for instructions on using the Nozzle Check, Head Cleaning, and Print Head Alignment utilities to perform printer maintenance procedures.

  • Page 18: Accessing The Driver From Windows Applications

    , you first see a Print dialog box that Print contains the settings you change most often, including the number of copies and the pages you want printed. 2. To access the printer driver settings, choose the , or Setup Properties...

  • Page 19: Accessing The Driver From Windows Nt 4.0

    EPSON S 3. Open the File menu and select see the Main menu. Using the Printer Driver When you access the printer driver, you may need to click the Main tab to view the Main menu. Main tab Basic Printing...

  • Page 20: Checking Basic Settings

    Most of the basic driver settings you’ll need to check are on the Main menu. Settings controlling the paper size, orientation, and layout are on the Paper menu. You can run the printer utilities from the Utility menu (see Chapter 4 for details).

  • Page 21: Using Advanced Mode

    Each document type automatically sets other options in the printer driver, such as Print Quality and Halftoning, so you get the best results. You can also add custom document types to the list, as described on the next page.
  • Page 22 Basic Printing Customizing Advanced Settings To select your own Advanced mode settings, click the More button on the Main menu to bring up the More Settings Settings box. In this dialog box you can change the Media Type and Ink settings you made on the Main menu, if necessary, and adjust many other settings to suit your needs.

  • Page 23: Printer Driver Setting Summary

    Printer Driver Setting Summary The following tables summarize the settings available in each menu tab (with default values in bold type). See your printer driver’s online help for more details, as described on page 1-16. Basic Printing...
  • Page 24 Black Description Selects either 720 dpi, 360 dpi, or Economy printing mode. See page 1-11 for a table of EPSON media names and the Media Type settings they require. If your print job contains any color data, choose Color. If it contains only black data, select Black.
  • Page 25 Halftoning is available only when you select Black as the Ink setting. Description Sets the method used to place dots of ink on the paper. See the printer driver online help for details. Controls printing of dots in fine increments.
  • Page 26 10 in Half Letter 5 1/2 8 1/2 in Index card 5 8 in Index card 8 10 in EPSON Photo Paper 4 6 in Envelope #10 4 1/8 9 1/2 in Envelope DL 110 220 mm Envelope C6 114...

  • Page 27: Selecting The Correct Media Type Setting

    Plain paper (single sheets) Envelopes (remember to set the adjust lever forward) Labels (single sheets) EPSON 360 dpi Ink Jet Paper EPSON Special Coated Paper for 360 dpi Printing EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper...

  • Page 28: Using The Spool Manager Programs

    The Despooler dialog box, similar to the one shown below, appears when you send a print job to the printer so you can monitor the progress of the print job. Use the buttons to cancel, pause, or restart the job.

  • Page 29: Network Printing On A Pc

    You can also run Spool Manager from program group or folder when you’re not sending a EPSON print job. (See the printer driver online help utility, as described in the next section, for details on using Spool Manager.) Network Printing on a PC You can use your printer on a network under Windows NT, Windows 95, or other network operating systems.

  • Page 30: Network Printing With Windows Nt 4.0

    Network Support To use your printer software’s built-in network support, you first need to install the printer driver software on all the network computers that will use the printer. See the Setup Guide for instructions. Once the printer software is installed, you can set up Spool Manager to send print job files from each computer to a shared directory on the computer connected to the printer.
  • Page 31 Spool Manager window. Setting Up Your Network Path in Windows 95 If you want to use your printer on a network running Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps: 1.

  • Page 32: Using Online Help

    It provides detailed descriptions of the different settings and options. To access online help from the printer driver while you’re using a Windows application, click the the menu tab. Then select a help topic.

  • Page 33: Accessing Help From Windows Nt 4.0

    What’s This? prompt. Accessing Help from Windows NT 4.0 Click the icon, then click the My Computer Right-click the tylus EPSON S from the menu. In the printer software Document Defaults dialog box, click the button. Help 1-17 Basic Printing icon.
  • Page 34 Basic Printing 1-18...

  • Page 35: Printing On Special Media

    Choosing Paper and Other Media You can use most plain paper with your printer and achieve good results. For better results, use jet paper because it provides the best surface for the ink used in your printer.

  • Page 36: Media Loading Guidelines

    See the Appendix for more media storage information. Some media include a cleaning sheet. Do not use EPSON the cleaning sheets with this printer. They may damage the printer. Size Part number Letter SE41001, SE41002...

  • Page 37: Loading Plain Paper

    Loading Plain Paper Always load paper or other media with the printable side facing up. Look for an arrow on the paper packaging to indicate the printable side. 1. Lower the output tray and slide out the extension. Then slide the left edge guide all the way left. To load long paper, pull out the paper support extension and both output tray extensions.
  • Page 38 Printing on Special Media Note: Don’t load paper above the arrow mark inside the left edge guide. To print on transparencies, remove the paper support and reinstall it in the rear paper support slot. 2. Fan a stack of paper and then even the edges. 3.

  • Page 39: Loading Special Media

    When loading special media, use the same steps described in the previous section, but keep the following guidelines in mind. EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide.

  • Page 40: Epson Photo Quality Glossy Paper, Glossy Film, And Transparencies

    EPSON Photo Quality Glossy Paper, Glossy Film, and Transparencies Before loading transparencies, reposition the paper support as shown on page 2-4. For media or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack.

  • Page 41: Epson Photo Paper

    EPSON Photo Paper You can use these cards to print photographs that look almost as good as the ones you get from film processing. Photo Paper (4 6) is perforated around the edges, so you can trim your printouts and “ bleed” the photo— extend it to the edge of the paper—...

  • Page 42: Envelopes

    See the Appendix for more storage information. Choose EPSON Photo Paper 4 6 in setting and as the Maximum Choose Photo Quality Glossy Paper setting.

  • Page 43: Printing Banners And Other Custom Size Projects

    You can use banner paper or ordinary (continuous-form) computer paper to print a banner up to 44 inches long. You can also print on any size paper that fits into the printer (at least 3.94 3.94 inches), by using the custom page size feature of your printer software.
  • Page 44 Printing on Special Media 2. Insert the paper in the printer as shown. The right edge of the paper should be against the right edge guide: 3. Slide the left edge guide next to the left edge of the paper.
  • Page 45 7. Click the tab. You see a dialog box like the Paper following: 8. Choose the paper you want to use from the list. If you want to print a banner or other custom-size document, choose User Defined If you choose User Defined appears: 9.
  • Page 46 Printing on Special Media 11. Click the tab to return to the Main printer settings Main dialog box. Make sure you choose other settings you want to use, and then click 12. Click , or Close Print need to click a combination of these buttons.

  • Page 47: Using The Control Panel

    Using the Printer’s Control Panel The printer’s control panel lights display the printer status and the buttons control certain functions. Most of the time, you control the printer using your software, but you’ll use the control panel if you: Replace an ink cartridge...

  • Page 48: Lights

    Using the Control Panel Lights The power light is on when the printer is on. It flashes while receiving data, replacing the ink cartridge, or cleaning the print heads, and in certain error conditions. On when there is no paper loaded or it’s loaded incorrectly.

  • Page 49: Running A Printer Check

    2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the printer. 4. Hold down the E load/eject button and turn on the printer. Then release both buttons. The printer prints out one page containing the printer’s ROM version number, character table number, and a nozzle check pattern.
  • Page 50 Using the Control Panel...

  • Page 51: Cleaning The Print Heads

    Using the Head Cleaning Utility 1. Make sure the printer is turned on and not printing, and the B black and A color ink out lights are off. 2. Access the printer driver as described in Chapter 1.

  • Page 52: Using The Control Panel

    Chapter 5. Using the Control Panel 1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. 2. Press the R cleaning button and hold it down for three seconds to clean the print heads.

  • Page 53: Examining The Nozzle Check Pattern

    Other products may cause damage to your printer not covered by EPSON’s warranty. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 5.

  • Page 54: Removing And Installing An Ink Cartridge

    Removing and Installing an Ink Cartridge 1. Make sure the printer is on and not printing, and that either the B black or A color ink out light is flashing or on. 2. Lower the output tray and then raise the printer cover.
  • Page 55 7. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. The color cartridge goes on the right and the black cartridge goes on the left.

  • Page 56: Aligning The Print Heads

    If your printouts contain misaligned vertical lines, you may need to align the print heads. 1. Make sure the printer is turned on and paper is loaded. If you are printing, wait until your printer has stopped before continuing with step 2.

  • Page 57: Cleaning The Printer

    4. Clean ink out of the printer’s interior with a soft, damp cloth. Transporting the Printer 1. Turn on the printer and wait until the print heads lock in the far right position. Then turn off the printer. 2. Unplug the power cord from the electrical outlet. Then disconnect the interface cable from the printer.
  • Page 58 Maintenance and Transportation...

  • Page 59: Diagnosing Problems

    Status Monitor icons (Windows 95 only). Then see these sections for solutions: Print quality problems, if the print quality needs improvement Problems with printing, if your printer is having trouble printing Paper handling problems, if you have paper jams or other problems with paper handling Printout is not what you expected, if your image is placed incorrectly, garbled, inverted, blank, or printed too slowly.

  • Page 60: Printing

    Icon Problem The printer is checking the current status. A printing error has occurred and your printer cannot print. See page 5-6. The printer is ready to print. The printer is currently printing. The ink level is low; check the B black and A color ink out lights and replace your ink cartridge as described in Chapter 4.

  • Page 61: Paper

    (see Chapter 2 for a list of Matching the Media Type setting in the printer driver to the type of media you loaded in the printer (see Chapter 1). Turning off High Speed mode in the driver when this setting is available (see Chapter 1 for details).
  • Page 62 Run the Print Head Alignment utility to align the print heads for precise vertical lines. See Chapter 4 for instructions. Solution Change the Ink setting to Color. See Chapter 1 for printer driver information. Make sure the Media Type setting matches the media you loaded.

  • Page 63: Ink Cartridge

    Make sure the Media Type setting matches the loaded paper or other media. Then the printer driver can automatically select other settings for the best quality. See Chapter 1 for printer driver information. Remove the paper and reload a new stack with the printable side face up.

  • Page 64: Electrical

    Make sure the outlet is not controlled by a switch or timer and is operable. Solution Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications. Try printing again. If the cable was not the problem, turn off the printer and computer, disconnect the interface cable, and run a printer check as described in Chapter 3.
  • Page 65 If the printer check works, check your printer and application software for correct installation. If you’re printing on a Windows 95 network, you may need to set up your printer for network printing. See the steps below. If it still doesn’t print, your computer may not have enough memory to handle the data in your print file.
  • Page 66 Manager to store the files, for example, C:\SPLTEMP. 2. Open the EPSON program group or folder and double-click Spool Manager4. 3. Make sure Epson Stylus COLOR 400 is selected, and then open the Queue menu. 4. Select Setup. In the Queue Setup dialog box, change the spool directory to the one you created in step 1.

  • Page 67: Paper Handling Problems

    Status Monitor. Solution Double-click Spool Manager4 in the EPSON folder. Open the Queue menu and select Setup. Make sure the Use Print Manager for this port checkbox is not checked. Then check your bidirectional spool settings. Click Start, point to Settings, and select Printers.
  • Page 68 Reload the paper as described in Chapter 2. If more copies of a page or document are printing than you expected, check that the Copies settings in both the printer driver and your application program are set to 1. See Chapter 1 for printer driver information.

  • Page 69: Environmental

    See your Windows documentation or online help for instructions. Delete the stalled print jobs in Spool Manager and resume printing as follows: 1. Double-click the Spool Manager4 icon in the EPSON program group or folder. 2. Click on any print jobs marked Held, then open the Document menu and click Delete.
  • Page 70 Check your software documentation for instructions on selecting the correct margins for your paper size. Check the settings on the paper menu to make sure they are correct for your paper size. See Chapter 1 for printer driver information. Solution Turn off the Flip Horizontal setting in your application software or the printer driver.

  • Page 71: Specifications

    Printing Printing method: Nozzle configuration: Resolution: Input buffer: Print direction: Control code: Character tables: On-demand ink jet 64 monochrome (black) nozzles 63 color nozzles (21 3; cyan, magenta, yellow) Printable columns and printing speed Character pitch Printable (characters per inch) columns 17 (10 condensed) 20 (12 condensed)
  • Page 72 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 73 Single sheet The minimum top margin is 0.12 inch (3.0 mm). When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm). B–L: The minimum left margin is 0.12 inch (3.0 mm).

  • Page 74: Mechanical

    It thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caution: To ensure good results, use genuine EPSON ink cartridges. Other products may cause damage to your printer not covered by EPSON’s warranty. Don’t use an ink cartridge if the date on the package has expired.

  • Page 75: Safety Approvals

    Electrical Environmental Temperature: Humidity: Safety Approvals Safety standards: EMC: Specification Input voltage range Rated frequency range Input frequency range Rated current Power consumption Operation 50 to 95 ° F (10 to 35 °C) Storage* – 4 to 140 ° F (– 20 to 60 °C) 1 month at 104 °F (40 °C) 120 hours at 140 °...
  • Page 76 Technical Specifications...
  • Page 77 A software program that sends instructions to a computer device to tell it what to do. For example, your printer driver accepts print data from your word processing application and sends instructions to the printer on how to print this data.
  • Page 78 Detail setting. ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers. ESC/P 2 The enhanced version of the ESC/P printer command language.
  • Page 79 See interface. print queue Print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. print server The computer connected to the printer. It receives the jobs and then distributes them to the assigned printer.
  • Page 80 This data is then sent to the printer directly or to the print server. Spool Manager An EPSON software program that converts print data into codes that your printer understands. See also spool. Status Monitor An EPSON software program that displays the printer’s status,...
  • Page 81 Cards, see Photo Quality Ink Jet Cards Character table, changing Characters, garbled 5-11 Cleaning print heads using control panel using Head Cleaning utility 1-10 Cleaning printer Cleaning sheets, special media Collate setting 1-10 Color Adjustment settings Color problems CompuServe Contrast setting Control panel, using...
  • Page 82 Index EPSON Answers Customer Care Centers Electronic support services help media 1-11 World Wide Web site Error diffusion setting Faint printouts Film, see Photo Quality Glossy Film Finest Detail setting Flip Horizontal setting 5-12 Glossy media choosing printing on specifications...
  • Page 83 1-15 1-16 printing 1-13 1-16 Network printing 1-12 Nozzle Check utility 1-10 Online software help Orientation setting Paper EPSON, see EPSON media handling problems 5-11 jams, clearing 5-10 loading guidelines 1-11 menu 1-10 specifications support Paper Size setting 1-10...
  • Page 84 Index Self adhesive sheets choosing printing on 1-11 specifications Service Single sheets, printing on Software, see Printer software Specifications electrical environmental ink cartridge mechanical paper printing safety approvals Spool Manager problems 5-11 using 1-12 1-13 Status Monitor problems using 1-10...

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