Keyboard, Mouse, Or Pointing-Device Problems - Lenovo ThinkServer TD100 Installation Manual
Types 4203, 4204, 4205, 4206, 6398, 6399, 6419, and 6429
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Also See for ThinkServer TD100:
- Hardware maintenance manual (254 pages) ,
- Installation manual (136 pages) ,
- Guía de instalación (134 pages)
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Keyboard, mouse, or pointing-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
All or some keys on the
keyboard do not work.
The mouse or pointing device
does not work.
76
ThinkServer TD100 and TD100x Types 4203, 4204, 4205, 4206, 6398, 6399, 6419, and 6429: Installation Guide
Action
1. Make sure that:
v The keyboard cable is securely connected.
v If you are using a PS/2 keyboard, the keyboard and mouse cables are not
reversed.
v The server and the monitor are turned on.
2. If you have installed a USB keyboard, run the Configuration/Setup Utility
program and enable keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Keyboard
b. (Trained service technician only) System board
1. Make sure that:
v The mouse or pointing-device cable is securely connected to the server.
v If you are using a PS/2 device, the keyboard and mouse or pointing-device
cables are not reversed.
v The mouse or pointing-device drivers are installed correctly.
v The server and the monitor are turned on.
v The keyboardless operation and mouse options are enabled in the
Configuration/Setup Utility program.
2. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board
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