Cd Or Dvd Drive Problems - Lenovo ThinkServer TD100 Installation Manual

CD or DVD drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Symptom
The CD or DVD drive is not
recognized.
A CD or DVD is not working
correctly.
The CD or DVD drive tray is not
working.
Action
1. Make sure that:
v The IDE channel to which the CD or DVD drive is attached (primary or
secondary) is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD or DVD drive.
2. Run the CD or DVD drive diagnostic programs.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
c. (Trained service technician only) System board
1. Clean the CD or DVD.
2. Run the CD or DVD drive diagnostic programs.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release
opening.
3. Reseat the CD or DVD drive cable.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. CD or DVD drive cable
b. CD or DVD drive
Chapter 5. Solving problems
73