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4.2
TROUBLESHOOTING CHECKLIST
If the 6H352-25 is not working properly, refer to
causes, and recommended actions to resolve the problem.
Table 4-2 Troubleshooting Checklist
Problem
All LEDs are
OFF.
No Local
Management
Password screen.
Cannot navigate
beyond Password
screen.
Possible Cause
Loss of power.
Autobaud is enabled, but
the baud rate has not yet
been detected.
Incorrect terminal setup.
Improper console cable
pinouts.
Corrupt firmware image,
or hardware fault.
Improper Community
Names Table.
Table 4-2
for a checklist of problems, possible
Recommended Action
Ensure that the 6H352-25 was installed
properly according to the installation
instructions in
Chapter
chassis is powered properly.
Press ENTER (RETURN) (may take up to
four times).
Refer to the MATRIX E7 Series and
SmartSwitch 6000 Series Modules Local
Management User's Guide for proper setup
procedures.
Refer to
Appendix A
pinouts.
If possible, attempt to download the image to
the 6H352-25 again. Refer to
instructions to clear NVRAM.
1. Refer to the MATRIX E7 Series and
SmartSwitch 6000 Series Modules Local
Management User's Guide for the
Community Names Table setup.
2. If the Community Names have been
forgotten, refer to
instructions on how to set the mode switch
to reset the Community Names to their
default values.
Troubleshooting Checklist
3, and that the host
for proper COM port
Section B.2
Section B.2
for
Troubleshooting
for
4-5
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Table of Contents
Troubleshooting
