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Table of Contents
Troubleshooting
Related Manuals for Enterasys 6H308-24
Summary of Contents for Enterasys 6H308-24
- Page 1 6H308-24 and 6H308-48 Fast Ethernet Installation Guide 9033549...
- Page 3 Enterasys Networks and its licensors reserve the right to make changes in specifications and other information contained in this document without prior notice. The reader should in all cases consult Enterasys Networks to determine whether any such changes have been made.
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Page 4: Fcc Notice
FCC NOTICE This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 5 BEFORE OPENING OR UTILIZING THE ENCLOSED PRODUCT, CAREFULLY READ THIS LICENSE AGREEMENT. This document is an agreement (“Agreement”) between You, the end user, and Enterasys Networks, Inc. (“Enterasys”) that sets forth your rights and obligations with respect to the Enterasys software program (“Program”) in the package.
- Page 6 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The enclosed Product (i) was developed solely at private expense; (ii) contains “restricted computer software” submitted with restricted rights in accordance with section 52.227-19 (a) through (d) of the Commercial Computer Software-Restricted Rights Clause and its successors, and (iii) in all respects is proprietary data belonging to Enterasys and/or its suppliers.
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Page 7: Declaration Of Conformity
DECLARATION OF CONFORMITY Application of Council Directive(s): 89/336/EEC Manufacturer’s Name: Enterasys Networks, Inc. Manufacturer’s Address: European Representative Name: Mr. Jim Sims European Representative Address: Conformance to Directive(s)/Product Standards: Equipment Type/Environment: Networking Equipment, for use in a Commercial We the undersigned, hereby declare, under our sole responsibility, that the equipment packaged with this notice conforms to the above directives. -
Page 9: Table Of Contents
Figures ...ix Tables... x ABOUT THIS GUIDE Using This Guide...xi Structure of This Guide ...xii Related Documents...xii Document Conventions... xiii Getting Help ...xiv INTRODUCTION Connectivity... 1-3 Runtime IP Address Discovery ... 1-3 Half-Duplex/Full-Duplex Auto-Negotiation ... 1-3 SmartTrunk... 1-4 Remote Monitoring (RMON) ... 1-4 Broadcast Suppression ... - Page 10 INSTALLATION Unpacking the Module ... 3-2 Installing Optional FLASH Upgrade ... 3-2 Installing the Module into the MATRIX E7 Chassis... 3-3 Installing the Module into the 6C105 Chassis ... 3-5 Connecting to the Network... 3-7 Completing the Installation... 3-9 TROUBLESHOOTING Using LANVIEW...
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Page 11: Figures
Figure The 6H308-24 and 6H308-48 Modules ... 1-2 Installing the Module into the MATRIX E7 Chassis... 3-4 Installing the Module into the 6C105 Chassis ... 3-6 Connecting a Fiber Optic Segment to the Module ... 3-8 LANVIEW LEDs ... 4-1 RESET Button ... - Page 12 Tables Table Contents of Module Carton ...3-2 LANVIEW LEDs ...4-2 Troubleshooting Checklist...4-5 Module Specifications ... A-1 Transmitter Power (1300 nm) ... A-2 COM Port Pin Assignments ... A-3 Compliance Standards...A-3 Tables Page...
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Page 13: About This Guide
Welcome to the 6H308-24 and 6H308-48 Fast Ethernet User’s Guide. This guide describes the 6H308-24 and 6H308-48 modules and provides information concerning network requirements, installation, and troubleshooting. For information about how to use Local Management to configure and manage the 6H308-24 and 6H308-48 module, refer to the Enterasys Networks MATRIX E7 Series and SmartSwitch 6000 Series Modules Local Management User’s Guide... -
Page 14: Structure Of This Guide
Mode Switch Bank Settings and and install options. RELATED DOCUMENTS The following Enterasys Networks documents may help to set up and manage the modules: • MATRIX E7 Series and SmartSwitch 6000 Series Modules Local Management User’s Guide • MATRIX E7 Overview and Setup Guide •... -
Page 15: Document Conventions
DOCUMENT CONVENTIONS The guide uses the following conventions: NOTE: Calls the reader’s attention to any item of information that may be of special importance. TIP: Conveys helpful hints concerning procedures or actions. CAUTION: Contains information essential to avoid damage to the equipment. ELECTRICAL HAZARD: Warns against an action that could result in personal injury or death due to an electrical hazard. -
Page 16: Getting Help
Getting Help GETTING HELP For additional support related to the module or any documents, contact Enterasys Networks using one of the following methods: World Wide Web http://www.enterasys/ Phone (603) 332-9400 Internet mail support@enterasys ftp://ftp.enterasys Login anonymous Password your email address To send comments or suggestions concerning this document, contact the Technical Writing Department via the following email address: TechWriting@enterasys.com... -
Page 17: Introduction
This chapter introduces the 6H308-24 and 6H308-48 Fast Ethernet switching modules. Depending on the firmware version used in the module, some features described in this document may not be supported. Refer to the Release Notes shipped with the module to determine which features are supported. -
Page 18: The 6H308-24 And 6H308-48 Modules
Figure 1-1 The 6H308-24 and 6H308-48 Modules Introduction... -
Page 19: Connectivity
CONNECTIVITY The module connects to Ethernet networks or workstations through the front panel connectors. The ports are IEEE 802.3 100BASE-FX compliant, using MT-RJ fiber connectors for multimode fiber. RUNTIME IP ADDRESS DISCOVERY This feature enables the module to automatically accept an IP address from a Boot Strap Protocol (BootP) server on the network without requiring a user to enter an IP address through Local Management. -
Page 20: Smarttrunk
The module supports all nine Ethernet RMON groups. The Statistics, Alarms, Events and History groups are enabled on all ports by default. Enterasys Networks RMON Actions is a vendor-specific extension of RMON and provides the ability to set an “Action” on any SNMP MIB variable. The Action can be triggered by any RMON Event and/or Alarm. -
Page 21: Port/Vlan Redirect Functions
NOTE: This Traffic Rate Limiting function is not supported on ports connected to SmartTrunk segments. For more information about the application of the Traffic Rate Limiting function, refer to the Enterasys Networks MATRIX E7 Series and SmartSwitch 6000 Series Modules Local Management User’s Guide. Port/VLAN Redirect Functions... -
Page 22: Flow Control
GARP attributes such as VLAN and multicast group membership. For more details on how GVRP and GMRP handle frames under GARP, and how to configure the switch ports to take advantage of this operation, refer to the Enterasys Networks MATRIX E7 Series and SmartSwitch 6000 Series Modules Local Management User’s Guide. -
Page 23: Distributed Chassis Management
NOTE: The MATRIX E7 chassis does not allow Distributed Chassis Management functionality as in the 6C105 chassis. Refer to the Enterasys Networks MATRIX E7 Overview and Setup Guide for more information. -
Page 24: Switching Options
RFC 1493 (Bridge MIB), RFC 1354 (FIB MIB), and RFC 1190 (Path MTU Discovery). A full suite of Enterasys Networks Enterprise MIBs provides a wide array of statistical information to enhance troubleshooting. For information on how to extract and compile individual MIBs, contact Enterasys Networks. -
Page 25: Network Requirements
Failure to do so will produce poor network performance. NOTE: The Enterasys Networks MATRIX E7 Series and SmartSwitch 6000 Series Modules Local Management User’s Guide and Cabling Guide referred to in the following sections can be found on the Enterasys Networks World Wide Web site: http://www.enterasys.com/ SmartTrunk FEATURE... -
Page 27: Installing The Module Into The Matrix E7 Chassis
This chapter provides the instructions to install the 6H308-24 or 6H308-48. A Phillips screwdriver is required to install options into the module. Follow the order of the sections listed below to correctly install the module. -
Page 28: Installation
2. Verify the contents of the carton as listed in Table 3-1 Contents of Module Carton Item The 6H308-24 or 6H308-48 Module Antistatic Wrist Strap Manual Accessory Kit 3. Remove the tape seal on the non-conductive bag to remove the module. -
Page 29: Installing The Module Into The Matrix E7 Chassis
(6x3xx) is installed in one of the first five slots, providing backplane connectivity. The 6H308-24 or 6H308-48 (third generation modules) can provide backplane connectivity for the 6x1xx and 6x2xx series (first and second generation modules) in the MATRIX E7 chassis from slots 1 through 5 to slots 6 and 7. - Page 30 Installing the Module into the MATRIX E7 Chassis Figure 3-1 Installing the Module into the MATRIX E7 Chassis Installation...
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Page 31: Installing The Module Into The 6C105 Chassis
5. Examine the module for damage. If any damage exists, DO NOT install the module. Immediately contact Enterasys Networks. Refer to CAUTION: To prevent damaging the backplane connectors in the following step, take care that the module slides in straight and properly engages the backplane connectors. - Page 32 Installing the Module into the 6C105 Chassis Figure 3-2 Installing the Module into the 6C105 Chassis Installation...
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Page 33: Connecting To The Network
CONNECTING TO THE NETWORK This section provides the procedures for connecting fiber optic cable from the network or other devices to the module. For details on how to get manuals, refer to the About This Guide. NOTE: If the module is being installed in a network using SmartTrunking, there are rules concerning the network cable and port configurations that must be followed for SmartTrunking to operate properly. - Page 34 SELECT button is pressed, the GROUP LED lights up in sequence, indicating which Group is selected. On the 6H308-24 you can step to 1 or 2 for Group 1 or 2. On the 6H308-48, you can step to 1, 2, 3, or 4 for Groups 1 through 4. The receive and transmit activity for that group of segments is then indicated by the RX and TX LEDs for each segment.
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Page 35: Completing The Installation
Series and SmartSwitch 6000 Series Modules Local Management User’s Guide for information on how to access and use Local Management. For details on how to get manuals, refer to “Related Documents” Chapter 4 before contacting Enterasys Networks. Refer to for details. About This Guide. -
Page 37: Troubleshooting
• Using the RESET Button (Section 4.3) USING LANVIEW The 6H308-24 and 6H308-48 modules use Enterasys Networks’ built-in visual diagnostic and status monitoring system called LANVIEW. The LANVIEW LEDs (Figure 4-1) allow quick observation of the network status to aid in diagnosing network problems. - Page 38 Green Troubleshooting Table 4-1 indicate the following: Recommended Action Ensure chassis has adequate power. Contact Enterasys Networks for technical support. If the LED remains red for several minutes, contact Enterasys Networks for technical support. Contact Enterasys Networks for technical support.
- Page 39 No activity or port in standby. Port enabled or disabled. Green Solid. Link, port enabled, no activity. Blinking. Link, port disabled. Amber Flashing. Link, port enabled, activity. Solid. Diagnostic failure. Recommended Action None. None. None. None. Contact Enterasys Networks for assistance. Troubleshooting Using LANVIEW...
- Page 40 Solid. Diagnostic failure. Troubleshooting Recommended Action Ensure that the STA is enabled and that there is a valid link. Contact Enterasys Networks for technical support. None. Ensure that the port is not disabled. Contact Enterasys Networks for technical support.
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Page 41: Troubleshooting Checklist
TROUBLESHOOTING CHECKLIST If the module is not working properly, refer to causes, and recommended actions to resolve the problem. Table 4-2 Troubleshooting Checklist Problem Possible Cause All LEDs are Loss of power. OFF. No Local Autobaud is enabled, but Management the baud rate has not yet Password screen. - Page 42 Troubleshooting Checklist Table 4-2 Troubleshooting Checklist (Continued) Problem Possible Cause Cannot contact IP address not assigned. the module through in-band management. Port is disabled. No link to device. Port(s) goes into Loop condition detected. standby for no apparent reason. User parameters Position of Mode switch (IP address, (7), NVRAM Reset, was...
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Page 43: Using The Reset Button
USING THE RESET BUTTON The RESET button shown in CAUTION: Pressing the RESET button resets the device, and all current switching being performed by the module is halted. A network downtime of up to two minutes will result from this action for any devices connected to the module. Figure 4-2 RESET Button To reset the module processor, press and release the RESET button. -
Page 45: Module Specifications
This appendix provides operating specifications for the Enterasys Networks 6H308-24 and 6H308-48 modules. Enterasys Networks reserves the right to change the specifications at any time without notice. The specifications apply to both modules unless otherwise indicated. MODULE SPECIFICATIONS Table A-1 provides the I/O ports, processors and memory, physical, and environmental module specifications for the 6H308-24 and 6H308-48. -
Page 46: Fiber Budget
Fiber Budget Table A-1 Module Specifications (Continued) Item Physical Dimensions Approximate Weight (Unit) MTBF (Predicted) 6H308-24 6H308-48 Environmental Operating Temperature Storage Temperature Operating Relative Humidity FIBER BUDGET When using fiber optic cables, it is important to consider the cable type and the associated dB... -
Page 47: Com Port Pinout Assignments
COM PORT PINOUT ASSIGNMENTS The COM port is a serial communications port that supports Local Management or connection to a UPS. Refer to Table A-3 for the COM port pin assignments. Table A-3 COM Port Pin Assignments Signal Name Transmit Data (XMT) Data Carrier Detect (DCD) Data Set Ready (DSR) Receive Data (RCV) -
Page 49: Mode Switch Bank Settings And Options
Mode Switch Bank Settings and Options This appendix covers the following items: • Required tools (Section • Locations, functions, and settings for the mode switches • Upgrading the FLASH (Section REQUIRED TOOLS Use the following tools to perform the procedures provided in this appendix: •... -
Page 50: B-1 Mode Switch Location
These switches are set at the factory and rarely need to be changed. Switch definitions and positions are as follows: • Switches 1 through 4 – For Enterasys Networks use only. • Switch 5 – COM Port Autobaud. The default (OFF) position enables Autobaud sensing on the COM port for Local Management sessions. - Page 51 • Switch 6 – Forced BootP. NOTE: After changing the position of Switch 6, DO NOT reapply power to the module until there is a station on the network acting as a BootP server, which contains the downloadable firmware image file. DO NOT attempt a Forced BootP unless a BootP server has been configured for the module.
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Page 52: Flash Upgrade
FLASH Upgrade FLASH UPGRADE FLASH upgrade is available for the SmartSwitch to expand from 8 to 16 MB. This section explains how to locate and add/replace the FLASH module. For details, refer to “Getting Help” About This Guide. B.3.1 Locating the FLASH Module Figure B-2 shows the location of the FLASH module. -
Page 53: Installing The Flash Module
B.3.2 Installing the FLASH Module CAUTION: Observe all antistatic precautions when handling sensitive electronic equipment. To install a FLASH module, refer to 1. With the FLASH module oriented as shown in between the connector. 2. Pivot the FLASH module downward so the connector clips align with the two side notches of the FLASH module and the connector clips lock the FLASH module into place. -
Page 55: Index
Numerics 100BASE-TX requirements 802.1p Port Priority introduction to Auto-Negotiation Broadcast Suppression introduction to Cable specifications 100BASE-TX network COM port pin assignments Connecting to the network Connectivity introduction to Distributed Chassis Management support 3-3, Document conventions xiii FLASH installation Flow Control Front panel GARP Switch Operation Getting help... - Page 56 Receive LEDs viewing of Redirect functions port and VLAN introduction to Regulatory Compliance Related manuals Remote Monitoring (RMON) introduction to RESET button Runtime IP address discovery introduction to SecureFast Switching support 3-3, SmartTrunk introduction to Specifications Standards compatibility Switching options introduction to Index-2 Traffic Rate Limiting...