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Troubleshooting Checklist
Table 4-2 Troubleshooting Checklist (continued)
Problem
Port(s) goes into
standby for no
apparent reason.
User parameters (IP
address, switch and
module name, etc.)
were lost when the
SecureStack A2
power was cycled.
4-8 Troubleshooting
Possible Cause
Loop condition detected.
Clear NVRAM was set using
CLI commands.
User powered the
management switch off before
the configuration was saved.
Configuration changes on the
management A2 switch are
saved to itself every two
minutes (the configuration is
pushed to the other stack
members every fifteen
minutes).
Recommended Action
Verify that Spanning Tree is enabled.
Refer to the SecureStack A2
Configuration Guide for the instructions to
set the type of STA.
Review the network design and delete
unnecessary loops.
If the problem continues, contact
Enterasys Networks for technical support.
Reenter the lost parameters as
necessary. Refer to the SecureStack A2
Configuration Guide for the instructions to
configure the SecureStack A2 using CLI
commands.
If the problem continues, contact
Enterasys Networks for technical support.
Execute the "save config" command, and
wait for the prompt to come back before
Powering the switch off.
Executing the "reset" command
automatically saves the config before
resetting the switch.
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Table of Contents
Troubleshooting
