Enterasys 2200 Installation & User Manual page 44

Troubleshooting Checklist
Table 4-2 Troubleshooting Checklist (Continued)
Problem
Cannot contact
the 2H258-17R
through in-band
management.
Port(s) goes into
standby for no
apparent reason.
4-6 Troubleshooting
Possible Cause
IP address not assigned.
Port is disabled.
No link to device.
Loop condition detected.
Recommended Action
Refer to the SmartSwitch Series 2E253,
2H252, 2H253, and 2H258 Local
Management User's Guide for IP address
assignment procedure.
Enable port. Refer to the SmartSwitch Series
2E253, 2H252, 2H253, and 2H258 Local
Management User's Guide for instructions
to enable/disable ports.
1. Verify that all network connections
between the network management station
and the 2H258-17R are valid and
operating.
2. The problem continues, contact Enterasys
Networks for assistance.
1. Verify that Spanning Tree is enabled.
Refer to SmartSwitch Series 2E253,
2H252, 2H253, and 2H258 Local
Management User's Guide for the
instructions to set the type of STA.
2. Review network design and delete
unnecessary loops.
3. If the problem continues, contact Enterasys
Networks for assistance.