Dell PowerEdge 6350 Installation And Troubleshooting Manual page 109

4. Reinstall and/or reconfigure the required SCSI device drivers. Then reboot the
system.
Is the problem resolved?
Yes. You have fixed the problem.
No. Go to step 5.
5. Remove the drive carrier and install it in another drive bay.
Is the problem resolved?
Yes. The SCSI backplane board has a defective connector. See Chapter 12,
"Getting Help," for instructions on obtaining technical assistance.
No. Go to step 6.
6. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from its AC power source.
7 . Open the panel doors on top of the computer.
See "Accessing the Interior of Your System" found earlier in this chapter.
8. Check the SCSI cable connections to the SCSI backplane board and to the SCSI
host adapter. Check the DC power cable connection to the SCSI backplane board.
The SCSI cable may be connected to the SCSI host adapter connector labeled
"PRIMARY SCSI-A" on the system board or to a SCSI host adapter card in an
expansion slot. See Chapter 10, "Installing Hard-Disk Drives," for the location of
the cable connectors on the SCSI backplane board and the SCSI host adapter.
Are the cables firmly connected?
Yes. Go to step 10.
No. Go to step 9.
9. Reseat the cable connectors, and then reconnect the computer and peripherals
to their AC power sources and turn them on.
Is the problem resolved?
Yes. The cable connections were faulty. You have fixed the problem.
No. Go to step 10.
Checking Inside the Computer 7-25