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Problem
Chaotic image, noisy
No image can be
displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is
displayed
No sound is produced
Sound level is low or
sound is distorted
Unusual sound from the
TV
No programmes shown on
TV Guide
Cannot find a channel you
have previously watched
Sound is unusual
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Cannot connect to the
network
●
Set [P-NR] in the Picture Menu to remove noise.
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
●
Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 29)
●
Reset channels.
(p. 38)
●
Turn the TV off with Mains power On / Off switch, then turn it on again.
●
If the problem persists, initialise all settings.
●
Is "Sound mute" active?
●
Is the volume set to the minimum?
●
Sound signal reception may be deteriorated.
●
Set [NICAM] (p. 31) in the Sound Menu to [Off]. (Analogue)
●
When power is on, drive noise may be heard from inside the TV (not a sign of
faulty operation).
●
Reset channels.
(p. 38)
●
Check the digital transmission by contacting Digital UK on 08456 50 50 50 or at
www.digitaluk.co.uk
●
Check the analogue broadcast (if still available in your area).
●
Consult an aerial or dish engineer to check the alignment of your aerial or dish.
●
The channel may broadcast for part of the day.
●
Check the channel in the TV Guide.
●
Channel position numbers may be changed by broadcasters.
●
Reset channels.
(p. 38)
●
Set the sound setting of the connected equipment to "2ch L.PCM".
●
Check the [HDMI1 / 2 Input] setting in the Sound Menu.
●
If digital sound connection has a problem, select analogue sound connection.
(p. 72)
●
Check the HDMI cable is connected properly.
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
●
Use equipment compliant with EIA/CEA-861/861D.
●
Check the LAN cable is connected properly.
●
Check the connections and settings.
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually.
(p. 46)
●
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 45) and set the router to use it.
●
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Causes / Actions
(p. 29)
[Shipping Condition] (p. 47)
(p. 9)
(p. 19)
(p. 67)
(p. 72)
(p. 45)
(p. 45, 46)
(p. 31)
75
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