Repair; Overview Of Repair Operation - Konica Minolta bizhub C451 Operation Manual

Repair

After replacement of the parts, the message "License Management Error occurred" may be
displayed on the control panel. When it the message appear, it is necessary to perform
repair operation.
The repair operation can be done with accessing LMS. When those parts as listed
below is replaced, the message "License Management Error " may be displayed.
When replacing those parts below, please replace it with new parts. When the
parts are replaced with used parts, the message condition can not be solved by
performing the repair operation.
NVRAM
Service EEPROM Board
If License Activation Base function was already activated
While the error message is indicated on the control panel, the License Activation
Base Function will not be disabled.
When the error message is indicated after replacement of the NVRAM, License
Activation is required after the completion of the repair operation to use the
function again.
If License Activation Base function was not activated
Even the function was not activated, the message may be indicated if those
parts mentioned before is replaced. MFP can be used without the repair
operation, but to solve it, the repair operation is required.

Overview of Repair Operation

With accessing LMS with the web browser, it is necessary to enter the Serial
number, Request Code, and Repair Request Code. Then LMS issues Repair
Code. With using the Repair Code issued from LMS, the repair operation will be
preformed. To perform repair operation, the code has to input in the MFP through
the control panel.
Who to perform the operation
Customer engineer or sales person
To access to LMS for repair operation, user ID and password is required.
MFP
Issued by BT-CSO
Input
[Serial Number]
[Repair request code]
[Request Code]
Repair
45
Input
[Repair Code]
Output
Ver 1.03
LMS