Testing The Installation; How To Notify Users Of The Download Location - Symantec 10551441 - AntiVirus Corporate Edition Installation Manual

Testing the installation

How to notify users of the download location

You can test the installation by going to a Web site.
To test the installation
1 Go to a Web site (for example, <your web site>/Webinst), and then click
Install.
2 If the installation fails, the following types of error messages could be
displayed:
If there is a problem with the parameters in Start.htm, an error
■
message shows the path of the files that the Web-based installation is
trying to access. Verify that the path is correct.
If there is a problem in Files.ini (for example, a File not found error),
■
compare the File1= value with the actual name of the package file.
Confirm that no other entries were changed during modification.
■
You can email instructions to your users to download the package that you want
to deploy.
To download the client installation program, users must have Internet Explorer
5.01 Service Pack 2 or later on their computers. The Internet Explorer security
level for the local intranet must be set to Medium so that Symantec ActiveX
controls can be downloaded to the client. When the installation is complete, the
security level can be restored to its original setting.
Make sure that users understand the system requirements and have the
administrator rights that are required for the products that they are installing.
For example, to install Symantec AntiVirus client, users who are installing to
Windows NT-based workstations must have administrator rights on their own
computers and must be logged on with administrator rights.
If your package restarts the client computer at the end of the installation, notify
your users that they should save their work and close their applications before
they begin the installation. For example, the silent client installation on
Windows 98 computers restarts the computer at the end of the setup program.
Installing Symantec AntiVirus clients
Deploying installation packages using Web-based deployment
149