Canon CANOSCAN FB330 series Service Manual page 109

4. Error Message
Error messages which may occur during Canon Scanner Test, the cause and corrective
actions are described below.
1) When Canon Scanner Test is started, "A required .DLL file, SIFBP2.DLL, was not
found" is displayed.
Cause : Device driver for the scanner is not installed in the host computer.
Corrective action : Install the device driver.
2) When Canon Scanner Test is executed, "Parallel port is used by other applications" is
displayed.
Cause 1 : Scanner is not detected by the host computer.
Corrective action : Properly detect the scanner by the host computer.
Cause 2 : Device drive occupies the parallel port.
Corrective action : Delete the device driver that uses the parallel port.
3) When Canon Scanner Test is executed, "Lamp Error" is displayed.
Cause 1 : Faulty flat cable
Corrective Action : Check the flat cable connector. If it has no problem, replace the drive
unit.
Cause 2 : Faulty contact image sensor
Corrective Action : Replace the contact image sensor.
4) When Canon Scanner Test is executed, "Overvoltage Error" is displayed.
Cause 1 : Non-conforming AC adapter is used.
Corrective Action : Use the AC adapter supplied to the scanner.
Cause 2 : Faulty AC adapter
Corrective Action : Replace the AC adapter.
Cause 3 : Faulty main PCB
Corrective Action : Replace the main PCB.
5) "File Open Error" is displayed.
Cause : Canon Scanner Test is started from a CD-ROM or write-protect HDD.
Corrective Action : Copy the Canon Scanner Test on a writable HDD to use.
COPYRIGHT © 1999 CANON INC. CANOSCAN FB3330/FB630 SERIES REV.0 OCT. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
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