Scanning Difficulties; Software Difficulties - Brother MFC-8480DN User Manual

Printing difficulties (continued)
Difficulties
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
The machine is not printing or has
stopped printing and the machine's
status LED is yellow.

Scanning difficulties

Difficulties
TWAIN errors appear while
scanning.
OCR does not work.
Network scanning does not work.

Software difficulties

Difficulties
Cannot install software or print.
Cannot perform '2 in 1' or '4 in 1'
printing.
The machine does not print from
® ®
Adobe Illustrator .
Suggestions
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
Check the paper size setting in the printer driver. You need to choose A4, Letter,
Legal or Folio [16 to 28 lb (60 to 105 g/m
Press Job Cancel.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Suggestions
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort™ 11SE, click File, Scan or Get Photo and choose the
Brother TWAIN driver.
Try increasing the scanning resolution.
See Network difficulties on page 128.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Check that the paper size setting in the application and in the printer driver are the
same.
Try to reduce the print resolution. (See Advanced tab in the Software User's Guide
on the CD-ROM.)
Troubleshooting and routine maintenance
2
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