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USER'S GUIDE
MFC-8880DN
MFC-8890DW
Version 0
ARL/ASA/NZ

Summary of Contents

  • Page 1

    USER’S GUIDE MFC-8880DN MFC-8890DW Version 0 ARL/ASA/NZ...

  • Page 2

    Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.

  • Page 4: Table Of Contents

    Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ...................3 ® Accessing Brother Support (For Windows ) ............5 Control panel overview ..................6 Status LED indications ..................9 Loading paper and documents Loading paper and print media ................11...

  • Page 5: Table Of Contents

    Security features Secure Function Lock 2.0 ..................30 Setting the password for the administrator ........... 30 Changing the password for the administrator..........30 Setting up the public user mode ..............31 Setting up restricted users................31 Turning Secure Function Lock on/off............. 32 Switching Users.....................

  • Page 6: Table Of Contents

    Recording an outgoing message (OGM) ............61 Multi-line connections (PABX) ...............61 External and extension telephones..............62 Operation from extension telephones............62 For Fax/Tel mode only...................62 Connecting an external or extension telephone ..........62 Using a non-Brother cordless external handset ..........63 Using Remote Codes ..................63...

  • Page 7: Table Of Contents

    Dialling and storing numbers How to dial ......................65 Manual dialling....................65 One touch Dialling ..................65 Speed dialling ....................65 Search ......................66 LDAP search ....................66 Fax redial....................... 66 Storing numbers ....................67 Storing a pause ..................... 67 Storing One Touch Dial numbers ..............

  • Page 8: Table Of Contents

    Section III Copy Making copies How to copy ......................86 Entering copy mode..................86 Making a single copy ..................86 Making multiple copies ..................86 Stop copying ....................86 Copy options (temporary settings)...............87 Enlarging or reducing the image copied ............87 Improving copy quality ...................88 Sorting copies using the ADF ................88 Changing text copy resolution ...............88 Adjusting Contrast and Brightness ..............89 Making N in 1 copies (page layout) ...............90...

  • Page 9: Table Of Contents

    Section VI Appendixes Safety and legal Choosing a location ................... 106 To use the machine safely................. 107 Important Information..................110 IEC60825-1+A2:2001 Specification ............110 Disconnect device ..................111 LAN connection ................... 111 Radio interference ..................111 ® International ENERGY STAR Compliance Statement ......

  • Page 10: Table Of Contents

    Replacing periodic maintenance parts...............164 Machine Information ..................164 Checking the Serial Number................164 Checking the Page Counters...............164 Checking the remaining life of parts ............165 Reset ......................165 How to Reset ....................166 Packing and shipping the machine ..............166 Menu and features On-screen programming..................168 Menu table ....................168 Memory storage...................168 Menu keys ......................168 How to access the menu mode ..............169...

  • Page 11

    Section I General General information Loading paper and documents General Setup Security features...

  • Page 12: General Information, Using The Documentation, Symbols And Conventions Used In The Documentation, General Information

    Using the WARNING documentation Warnings tell you what to do to prevent possible personal injury. Thank you for buying a Brother machine! Reading the documentation will help you CAUTION make the most of your machine. Cautions specify procedures you must...

  • Page 13: Accessing The Software User's Guide And Network User's Guide, Viewing Documentation

    Viewing documentation (Windows Click the documentation you want to To view the documentation, from the Start read: menu, point to Brother, MFC-XXXX (where HTML documents (2 manuals): XXXX is your model name) from the program Software User’s Guide and group, and then click Network User’s Guide in HTML...

  • Page 14

    Network User's Guide. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, ® where you can view or download the PDF Viewing documentation (Macintosh documents. (Internet access and PDF ®...

  • Page 15

    Setup Guide. For more information about (http://solutions.brother.com/), click network setup please see the Network User's Brother Solutions Center. Guide. To visit our web site for original Brother Supplies (http://www.brother.com/original/), click Supplies Information. To return to the main page, click Back or...

  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview MFC-8880DN and MFC-8890DW have the same keys. 1 One Touch keys 4 Menu keys: These 20 keys give you instant access to 40 Menu previously stored numbers. Lets you access the Menu to program your Shift settings in this machine.

  • Page 17

    General information 6 Stop/Exit 9 Mode keys: Stops an operation or exits from a menu. 7 Start Puts the machine in Fax mode. Lets you start sending faxes, making copies or Scan scanning. Puts the machine in Scan mode. 8 Copy keys: (For details about scanning, see the Software Duplex User’s Guide on the CD-ROM.)

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    Chapter 1 10 Fax and telephone keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings).

  • Page 19: Status Led Indications

    2. Wait a few seconds, and then turn it back on and try to print again. (blinking) If you cannot clear the error and you see the same service call indication after turning the machine back on, please call your Brother dealer for service.

  • Page 20

    Chapter 1 Cover open The front cover or fuser cover is open. Close the cover. Toner Life End Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD message.

  • Page 21: Loading Paper And Documents, Loading Paper And Print Media

    Loading paper and documents Loading paper and Loading paper in the standard paper tray print media The machine can feed paper from the Printing on plain paper, thin paper, standard paper tray, optional lower tray or recycled paper or transparencies from multi-purpose tray.

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    Chapter 2 Note IMPORTANT For Legal and Folio size paper, press the Make sure the paper guides touch the release button (1) in the bottom of the sides of the paper. paper tray and then pull out the back of the paper tray.

  • Page 23: Loading Paper In The Multi-purpose Tray (mp Tray)

    Loading paper and documents Loading paper in the Open the MP tray and lower it gently. multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.

  • Page 24: Unprintable Area

    Chapter 2 Unprintable area Unprintable area for faxes and copies The figures below show unprintable areas. Usage Document Size Top (1) Left (2) Bottom (1) Right(2) Letter 3 mm 4 mm 3 mm 4 mm Copy Letter 3 mm 4 mm 3 mm Note (For copies) This unprintable area shown above is for a single copy or a 1 in 1 copy using A4...

  • Page 25: Acceptable Paper And Other Print Media

    Loading paper and documents Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, transparencies, labels or envelopes.

  • Page 26: Type And Size Of Paper

    Chapter 2 Type and size of paper Optional lower tray (LT-5300) The optional lower tray can hold up to 250 The machine loads paper from the installed sheets of Letter/A4, Legal and Folio size standard paper tray, optional lower tray or paper (80 gsm).

  • Page 27: Handling And Using Special Paper

    Loading paper and documents Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 75-90 gsm 80-110 µm Thickness Roughness Higher than 20 sec. Stiffness 90-150 cm /100 Grain direction Long grain Volume resistivity -10e Surface resistivity -10e ohm-cm Filler...

  • Page 28

    If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure.

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    • that cannot be arranged neatly when machine. This damage is not covered stacked under any Brother warranty or service agreement. • that are made of paper that weighs more than the paper weight...

  • Page 30

    Chapter 2 Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause...

  • Page 31: Loading Documents, Using The Automatic Document Feeder (adf)

    Loading paper and documents Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.

  • Page 32: Using The Scanner Glass

    Chapter 2 Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 355.6 mm long. Note To use the scanner glass, the ADF must be empty.

  • Page 33: General Setup, Mode Timer, Paper Settings, Paper Type, General Setup

    General Setup Mode Timer Paper settings The machine has three mode keys on the Paper Type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.

  • Page 34: Paper Size, Tray Use In Copy Mode

    Chapter 3 Paper Size Tray Use in copy mode You can use ten sizes of paper for printing You can change the priority tray that the copies: A4, Letter, Legal, Executive, A5, A5 machine will use for printing copies. L, A6, B5, B6 and Folio and four sizes for When you choose Tray#1 Only, MP Only printing faxes: A4, Letter, Legal and Folio.

  • Page 35: Tray Use In Fax Mode, Tray Use In Print Mode

    General Setup Tray Use in fax mode Tray Use in print mode You can change the default tray that the You can change the default tray the machine machine will use for printing received faxes. will use for printing from your computer. When you choose Tray#1 Only, MP Only Press Menu, 1, 6, 3.

  • Page 36: Volume Settings, Ring Volume, Beeper Volume, Speaker Volume

    Chapter 3 Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 3, 3. You can choose a ring volume level from a range of settings, from High to Off. Press a or b to choose Off, Low, Med or While in Fax mode press to adjust...

  • Page 37: Set Daylight Saving Time, Ecology Features, Toner Save

    General Setup Set Daylight Saving Ecology features Time Toner Save You can set the machine to change for Daylight Saving Time. If you choose On, it will You can save toner using this feature. When reset the time forward one hour and if you you set Toner Save to On, prints appear choose Off, it will reset the time backward lighter.

  • Page 38: Sleep Time, Lcd Contrast

    Chapter 3 Turning off the scanner Sleep Time lamp The Sleep Time setting can reduce power consumption by turning off the fuser while the The scanner lamp stays on for 16 hours machine is idle. before automatically switching off to preserve You can choose how long the machine must the life of the lamp and reduce power be idle before it goes into sleep mode.

  • Page 39: Dial Prefix, Setting Up The Prefix Number, Changing The Prefix Number

    General Setup Dial prefix Changing the prefix number The dial prefix setting will automatically dial a (for New Zealand) Press Menu, 0, 5. predefined number before every fax number Press Menu, 0, 6. you dial. For example: If your telephone Do one of the following: system requires a 9 to dial an outside number use this setting to automatically dial 9 for...

  • Page 40: Security Features, Secure Function Lock 2.0, Setting The Password For The Administrator

    Make a careful note of your password. If you Press Stop/Exit. forget it, you will have to reset the password stored in the machine. For information about Changing the password for how to reset the password call your Brother dealer. the administrator Note Press Menu, 1, 8, 1.

  • Page 41: Setting Up The Public User Mode, Setting Up Restricted Users

    Security features Setting up the public user Setting up restricted users mode You can set up users with restrictions and a password for functions that are available to Public user mode restricts the functions that them. You can set up more advanced are available for Public users.

  • Page 42: Turning Secure Function Lock On/off, Switching Users

    Chapter 4 Turning Secure Function Switching Users Lock on/off This setting allows you to switch between registered restricted users or Public mode If you enter the wrong password, the LCD will when Secure Function Lock is turned on. show Wrong Password. Re-enter the correct password.

  • Page 43: Setting Lock, Setting Up The Password, Changing Your Setting Lock Password

    Press OK. forget it you will have to reset the passwords stored in the machine. Please call your Re-enter your password when the LCD administrator or Brother dealer. shows Verify:. While Setting Lock is On, you cannot change Press OK.

  • Page 44: Turning Setting Lock On/off

    Chapter 4 Turning Setting Lock on/off If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Setting Lock on Press Menu, 1, 8, 2. Press a or b to choose On. Press OK.

  • Page 45: Restricting Dialling, Dial Pad Restriction, One Touch Restriction, Speed Dial Restriction, Ldap Server Restriction

    Security features Restricting dialling Speed Dial restriction This feature is to prevent users from sending Press Menu, 2, 6, 3. a fax or call to a wrong number by mistake. You can set the machine to restrict dialling by Press a or b to choose Off, Enter # twice or On.

  • Page 46

    Chapter 4...

  • Page 47

    Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote Fax Options Polling Printing reports...

  • Page 48: Sending A Fax, Entering Fax Mode, Sending A Single-sided Fax From The Adf

    Sending a fax How to fax Sending a 2-sided fax from the ADF Entering fax mode You can send a 2-sided document from the ADF. To cancel a fax in progress press To enter fax mode press (Fax), and the Stop/Exit.

  • Page 49: Sending A Fax From The Scanner Glass

    Sending a fax Sending a fax from the Changing a 2-sided fax layout scanner glass You need to choose the duplex scanning format before you send a fax. The format you choose will depend on the layout of your You can use the scanner glass to fax the 2-sided document.

  • Page 50: Faxing Letter/legal/folio Size Documents From The Scanner Glass, Cancelling A Fax In Progress

    Chapter 5 Faxing Letter/Legal/Folio size Note documents from the scanner When faxing multiple pages from the glass scanner glass, real time transmission should be set to Off. (See Real Time Transmission on page 45.) When faxing Letter/Legal/Folio size documents, you need to set the scan glass size to Letter or Legal/Folio otherwise a portion of your faxes will be missing.

  • Page 51: Broadcasting, Cancelling A Broadcast In Progress

    Sending a fax Broadcasting • If the Fax Resolution setting of the fax number you chose first is S.Fine and you enter a stored I-Fax number, Broadcasting lets you send the same fax Select Std/Fine will appear on the message to more than one fax number. You LCD.

  • Page 52: Additional Sending Operations, Sending Faxes Using Multiple Settings, Electronic Cover

    Chapter 5 Additional sending Electronic cover page operations This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) Sending faxes using multiple You can automatically send a cover page settings with every fax. Your cover page includes your Station ID, a comment, and the name (or Before you send a fax, you can change any number) stored in the One Touch or...

  • Page 53

    Sending a fax Composing your own comments Send a cover page for all faxes You can set up two comments of your own. You can set the machine to send a cover page whenever you send a fax. Make sure you are in Fax mode Make sure you are in Fax mode Press Menu, 2, 2, 8.

  • Page 54: Contrast, Changing Fax Resolution

    Chapter 5 Contrast Changing Fax Resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. It changing the Fax Resolution. Resolution can automatically chooses the suitable contrast be changed for the next fax or for all faxes.

  • Page 55: Dual Access, Real Time Transmission, Overseas Mode

    Sending a fax Dual access Sending in real time for all faxes Make sure you are in Fax mode You can dial a number, and start scanning the fax into memory even when the machine is Press Menu, 2, 2, 5. sending from memory, receiving faxes or printing PC data.

  • Page 56: Delayed Fax, Delayed Batch Transmission, Sending A Fax Manually

    Chapter 5 Delayed Fax Checking and cancelling waiting jobs You can store up to 50 faxes in the memory to be sent within a twenty four hour period. Check which jobs are still waiting in the memory to be sent. If there are no jobs, the Make sure you are in Fax mode LCD will show No Jobs Waiting.

  • Page 57: Out Of Memory Message

    Sending a fax Out of memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

  • Page 58: Receiving A Fax, Receive Modes, Choosing The Receive Mode

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 49.) Choosing the Receive Mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...

  • Page 59: Using Receive Modes, Fax Only, Fax/tel, Manual, External Tad

    Receiving a fax Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions unless you are using the automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay Distinctive Ring feature.

  • Page 60: Receive Mode Settings, Ring Delay

    Chapter 6 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 61: Fax Detect, Setting The Print Density

    Receiving a fax Fax Detect Setting the Print Density If Fax Detect is On: You can adjust the Print Density setting to make your printed pages darker or lighter. The machine receives a fax call automatically, even if you answer the call. Make sure you are in Fax mode When you see Receiving on the LCD or when you hear “chirps”...

  • Page 62: Additional Receiving Operations, Printing A Reduced Incoming Fax, Duplex (2-sided) Printing For Fax Mode

    Chapter 6 Additional receiving Duplex (2-sided) printing for Fax mode operations Your machine can automatically print Printing a reduced incoming received faxes onto both sides of the paper when Duplex is set to On. You can use A4 size of paper for this function. If you choose On, the machine automatically Make sure you are in Fax mode reduces each page of an incoming fax to fit on...

  • Page 63: Receiving Faxes Into Memory, Out Of Paper Reception

    Receiving a fax Receiving faxes into memory Printing a fax from the memory As soon as the paper tray becomes empty during fax reception, the screen will display If you are using the Fax Storage feature No Paper, asking you to put paper in the (Menu, 2, 5, 1), you can still print a fax from paper tray.

  • Page 64: Telephone And External Devices, Telephone Line Services, Do You Have Voice Mail

    Telephone and external devices Telephone line Telephone Service for services Australia Features like Voice Mail, Call Waiting, Call ® ® ® Telstra FaxStream Duet Waiting/Caller ID, RingMaster, answering (Distinctive Ringing) services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine.

  • Page 65

    Telephone and external devices ® ® ® What is the Advantage of using How does Telstra FaxStream Duet ® ® ® Telstra FaxStream Duet Function? Work? Incoming calls to the voice number, will have ® ® ® Using Telstra FaxStream Duet is the the standard ring pattern of long, long tone,...

  • Page 66

    Chapter 7 Set the Distinctive Ring to ON Turning off Distinctive Ring Very important! Press Menu, 2, 0, 2. After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual Press a or b to choose Off. automatically.

  • Page 67: Telephone Service For New Zealand, Faxability

    Telephone and external devices Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of FaxAbility long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.

  • Page 68

    Chapter 7 How to Turn FaxAbility OFF or ON Note The FaxAbility function is designed to After you have set the FaxAbility feature to accommodate the FaxAbility service provided On, the receive mode is set to Manual by Telecom. To change the setting, repeat automatically.

  • Page 69: Telephone Service For Some Countries, Distinctive Ringing (for Singapore And Hong Kong)

    Telephone and external devices Telephone Service for Registering the Distinctive Ring pattern Some Countries Very important! After you have set the Distinctive Ring feature Distinctive Ringing (For to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Singapore and Hong Kong) Voice Mail set up on the Distinctive Ring number, Manual mode means you must...

  • Page 70: Connections

    Chapter 7 Connecting an external Turning off Distinctive Ring Press Menu, 2, 0, 2. Press a or b to choose Off. You can connect an external Telephone Answering Device (TAD) to the same line as Press OK. your machine. When the TAD answers a call, your machine will “listen”...

  • Page 71: Recording An Outgoing Message (ogm), Multi-line Connections (pabx)

    (OGM) telephone system and ask them to connect the fax machine for you. Brother does not recommend the use of a Record 5 seconds of silence at the PABX line. PABX limitations in general can beginning of your message. This allows cause some functions of the fax machine not your machine time to listen for fax tones.

  • Page 72: External And Extension Telephones, Operation From Extension Telephones, For Fax/tel Mode Only

    Chapter 7 External and extension For Fax/Tel mode only telephones When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- ringing) to alert you to pick up a voice call. Note Lift the external telephone’s handset, and You need to turn the Remote Codes then press Hook to answer.

  • Page 73: Using A Non-brother Cordless External Handset, Using Remote Codes

    If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double-ring) after the initial ring delay. If you If your non-Brother cordless telephone is pick up the call on an extension telephone connected to the telephone line cord (see...

  • Page 74

    Chapter 7 Changing the Remote Codes The preset Remote Activation Code is l51 (l91 for New Zealand). The preset Remote Deactivation Code is #51 (#91 for New Zealand). If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.

  • Page 75: Dialling And Storing Numbers, Manual Dialling, One Touch Dialling, Speed Dialling

    Dialling and storing numbers How to dial Speed dialling Press Search/Speed Dial and Shift You can dial in any of the following ways. simultaneously and then the three digit Speed Dial number. (See Storing Speed Dial Manual dialling numbers on page 68.) Use the dial pad to enter all the digits of the telephone or fax number.

  • Page 76: Search, Ldap Search, Fax Redial

    Chapter 8 Search LDAP search You can search alphabetically for names you If the machine is connected to your LDAP have stored in the One Touch and server, you can search for information such Speed Dial memories. (See Storing as fax numbers and E-mail addresses from One Touch Dial numbers on page 67 and your server.

  • Page 77: Storing Numbers, Storing A Pause, Storing One Touch Dial Numbers

    Dialling and storing numbers Storing numbers Press the One Touch key where you You can set up your machine to do the want to store the number. following types of easy dialling: One Touch, If a number is not stored there, the LCD Speed Dial and Groups for Broadcasting shows Register Now? faxes.

  • Page 78: Storing Speed Dial Numbers

    Chapter 8 Storing Speed Dial numbers If you selected E-Mail in step b, press a or b to select Color100dpi, Color200dpi, Color300dpi, You can store your frequently used numbers Color600dpi, Gray100dpi, as Speed Dial numbers, so that when you Gray200dpi, Gray300dpi, dial you will only have to press a few keys B&W200dpi or B&W200x100.

  • Page 79: Changing One Touch And Speed Dial Numbers

    Dialling and storing numbers Changing One Touch and Press OK to store the number or E-mail address without a name. Speed Dial numbers If you want to save a fax/scan resolution If you try to store a One Touch or Speed Dial along with the number, choose one of number over an existing number, the LCD will the options below:...

  • Page 80: Setting Up Groups For Broadcasting

    Chapter 8 Setting up Groups for Follow the directions beginning in step d in Storing One-Touch dial Broadcasting numbers and Storing Speed-Dial numbers. (See Storing One Touch Dial If you often want to send the same fax numbers on page 67 and Storing message to many fax numbers you can set Speed Dial numbers on page 68.) up a group.

  • Page 81

    Dialling and storing numbers To add One Touch or Speed Dial Note numbers follow the instructions below: If you have selected Fax/IFAX in step d For One Touch numbers, press the and added One-Touch or Speed-Dial One Touch keys one after the other. numbers that are stored as ‘I-Fax’, you cannot select S.Fine.

  • Page 82: Combining Quick Dial Numbers, Tone Or Pulse (not Available In New Zealand)

    Chapter 8 Combining quick dial Tone or Pulse (not available in numbers New Zealand) You can combine more than one Quick Dial If you have a Pulse dialling service, but need number when you dial. This feature may be to send Tone signals (for example, for useful if you need to dial an access code for telephone banking), follow the instructions a cheaper rate from another long distance...

  • Page 83: Remote Fax Options, Fax Forwarding

    Internet Fax feature. (For details about Internet Fax, see the Network User’s Guide on the CD-ROM. For information about Fax Forward to E-mail, see the Brother Solutions Center at http://solutions.brother.com/) Press a or b to choose On or Off. Press OK.

  • Page 84: Fax Storage, Pc Fax Receive

    Chapter 9 Fax Storage PC Fax Receive The Fax Storage feature lets you store your If you turn on the PC Fax Receive feature received faxes in the machine’s memory. You your MFC will store received faxes in memory can retrieve stored fax messages from a fax and send them to your PC automatically.

  • Page 85: Changing Remote Fax Options

    Remote Fax Options Changing Remote Fax IMPORTANT Options If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a If received faxes are left in your machine’s safety feature in case if there is a power memory when you change to another failure before the fax is forwarded or a...

  • Page 86: Turning Off Remote Fax Options, Remote Retrieval, Setting A Remote Access Code

    Chapter 9 Remote retrieval IMPORTANT If you choose Backup Print On, the The remote retrieval feature lets you retrieve machine will also print the fax at your your stored fax messages when you are not machine so you will have a copy. This is a at the machine.

  • Page 87: Using Your Remote Access Code, Retrieving Fax Messages

    Remote Fax Options Using your Remote Access Retrieving fax messages Code Dial your fax number from a telephone or another fax machine using touch Dial your fax number from a telephone tone. or another fax machine using touch tone. When your machine answers, during a period of silence enter your Remote When your machine answers, during a Access Code (3 digits followed by l).

  • Page 88: Changing The Fax Forwarding Number

    Chapter 9 Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number from a telephone or another fax machine using touch tone.

  • Page 89: Remote Fax Commands

    Remote Fax Options Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.

  • Page 90: Polling, Polling Receive, Secure Polling, Delayed Polling

    Secure polling lets you restrict who can get Connection Fail. the documents you set up to be polled. Secure polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.

  • Page 91: Checking And Cancelling Waiting Jobs, Sequential Polling, Polled Transmit, Setup For Polled Transmit

    Polling Polled transmit Sequential polling Sequential polling lets you request Polled transmit lets you set up your machine documents from several fax machines in one to wait with a document so another fax operation. machine can call and retrieve it. Make sure you are in Fax mode Setup for polled transmit Press Menu, 2, 1, 8.

  • Page 92: Setup For Polled Transmit With A Secure Code

    Place the next page on the scanner the documents you set up to be polled. glass, press OK. Repeat steps h and Secure polling only works with Brother fax i for each additional page. machines. If another person wants to retrieve...

  • Page 93: Printing Reports, Fax Reports, Transmission Verification Report, Fax Journal

    Printing reports Fax reports • If your transmission is successful, "OK" will appear next to "RESULT" on the Transmission Verification Report. If Some fax reports (transmission verification transmission is not successful, "ERROR" and fax journal) can be printed automatically will appear next to "RESULT". and manually.

  • Page 94: Reports, How To Print A Report

    200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.) 5 User Settings Print a list of your current settings. 6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer.

  • Page 95

    Section III Copy Making copies...

  • Page 96: Making Copies, Entering Copy Mode, Making A Single Copy, Making Multiple Copies, Stop Copying

    Making copies How to copy Making a single copy Make sure you are in Copy mode Entering copy mode Load your document. Press (Copy) to enter Copy mode. Press Start. Contrast:- Making multiple copies Quality :Auto Enlg/Red:100% Tray :MP>T1 Make sure you are in Copy mode Press ab or Start Load your document.

  • Page 97: Copy Options (temporary Settings), Enlarging Or Reducing The Image Copied

    Making copies Copy options When set to Auto, the machine calculates the reduction ratio that best fits the paper size (temporary settings) the paper tray is set to. (See Paper Size on page 24.) When you want to quickly change the copy Auto is only available when using the ADF.

  • Page 98: Improving Copy Quality, Sorting Copies Using The Adf, Changing Text Copy Resolution

    Chapter 12 Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode...

  • Page 99: Adjusting Contrast And Brightness

    Making copies Adjusting Contrast and Brightness Brightness Adjust the copy brightness to make copies darker or lighter. To temporarily change the copy brightness Contrast setting, follow the steps below: Adjust the contrast to help an image look Make sure you are in Copy mode sharper and more vivid.

  • Page 100: Making N In 1 Copies (page Layout)

    Chapter 12 Making N in 1 copies Put the next page on the scanner glass. Press OK. (page layout) Repeat steps g and h for each page of the layout. You can reduce the amount of paper used when copying by using the N in 1 copy After all the pages have been scanned, feature.

  • Page 101: Duplex (2-sided) Copying, Duplex Copy (long Edge Flip)

    Making copies Duplex (2-sided) If you are copying from the scanner glass: copying Insert your document face down in the direction shown below: If you want to use the duplex copy feature, 2 in 1 (P) load your document in the ADF. If you get an Out of Memory message while you are making duplex copies, try installing extra memory.

  • Page 102: Advanced Duplex Copy (short Edge Flip)

    Chapter 12 Advanced Duplex Copy 2 sided i 1 sided (short edge flip) Portrait Advanced 2 sided i 1 sided Portrait Landscape Landscape Make sure you are in Copy mode Load your document. Advanced 1 sided i 2 sided Enter the number of copies (up to 99) using the dial pad.

  • Page 103: Tray Selection

    Making copies Tray selection Press a or b to select 2sided i 1sided or 1sided i 2sided. You can change the Tray Use only for the Press OK. next copy. Duplex Advanced Make sure you are in Copy mode a2sided i 1sided b1sided i 2sided Load your document.

  • Page 104: Printing A Fax From The Memory, Out Of Memory Message

    Chapter 12 Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.

  • Page 105

    Section IV Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage...

  • Page 106: Supported File Formats

    Direct Print supports the following file formats: PDF version 1.7 JPEG Exif + JPEG PRN (created by Brother driver) TIFF (scanned by all MFC or DCP Brother models) ® PostScript 3™ (created by the Brother BRScript3 printer driver) Choose the folder you want to save the file to and enter the file name if you are XPS version 1.0...

  • Page 107: Printing Data From A Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Printing data directly Note from the USB Flash • If the Direct Print setting of Secure Function Lock 2.0 is set to Disable for all memory drive or a users (including Public mode settings), Not Available will appear on the LCD...

  • Page 108

    Chapter 13 Note Note • Your digital camera must be switched • You can choose the following settings: from PictBridge mode to mass storage Paper Size mode. Media Type • If you want to print an index of the files, choose Index Print, and then press Multiple Page OK.

  • Page 109: Understanding The Error Messages

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Understanding the Note error messages • If you want to change the default setting for the paper tray to feed paper from, press Menu, 1, 6, 3 to change the paper Once you are familiar with the types of errors tray setting.

  • Page 110

    Chapter 13...

  • Page 111

    Section V Software Software and Network features...

  • Page 112: Software And Network Features, How To Read The Html User's Guide, Windows

    Printing ® Viewing documentation (Windows on page 3. Scanning ® ControlCenter3 (Windows From the Start menu, point to Brother, ® MFC-XXXX from the programs group, ControlCenter2 (Macintosh then click Remote Setup User’s Guides in HTML format. Faxing from your computer...

  • Page 113: Macintosh

    Software and Network features ® Macintosh ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top.html file. Click on the manual you want (SOFTWARE USER’S GUIDE or...

  • Page 114

    Chapter 14...

  • Page 115

    Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...

  • Page 116: A Safety And Legal, Choosing A Location

    Safety and legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C and the humidity is between 20% to 80% (without condensation).

  • Page 117: To Use The Machine Safely

    Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.

  • Page 118

    6 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 7 If any cables become damaged, disconnect your machine, and contact your Brother dealer. 8 DO NOT place any objects on the machine, or obstruct the air vents.

  • Page 119

    Safety and legal CAUTION After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustrations. To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration.

  • Page 120: Important Information, Iec60825-1+a2:2001 Specification

    When you move the machine, grasp the side hand holds that are under the scanner. IMPORTANT The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label. Important Information IEC60825-1+A2:2001 Specification This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required.

  • Page 121: Disconnect Device, Lan Connection, Radio Interference

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency.

  • Page 122: Important Information For Australia, Important-for Your Safety, Important Safety Instructions

    Important Information for Australia IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard threepin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.

  • Page 123: Important Information For New Zealand, Important-for Your Safety, Important Safety Instructions

    Safety and legal 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 15 DO NOT attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks.

  • Page 124

    5 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

  • Page 125

    Safety and legal 20 DO NOT touch a document during printing. 21 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.

  • Page 126: Important Notice

    30 Some parameters required for compliance with Telecom’s Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom’s Specifications: There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.

  • Page 127: Important Information For Some Countries, Important Safety Instructions

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.

  • Page 128

    This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...

  • Page 129: Libtiff Copyright And License, Legal Limitations For Copying

    Safety and legal Libtiff Copyright and License Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.

  • Page 130: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows, Windows Server and Internet Explorler are registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 131: B Options, Optional Paper Tray (lt-5300), Memory Board

    550 sheets of plain performance for both copier and printer paper. If you want to buy an optional lower operations. tray unit, contact your Brother dealer. In general, the machine uses industry-standard SO-DIMMs with the following specifications:...

  • Page 132: Installing Extra Memory

    Installing extra memory Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO- Turn off the machine’s power switch. DIMM diagonally (1), then tilt it toward Unplug the telephone line cord. the interface board until it clicks into place (2).

  • Page 133: Troubleshooting, If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

  • Page 134

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 135

    ® Check the machine is online: (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is ® ® unchecked. (Windows XP and Windows Server 2003) Click the Start button and choose Printers and Faxes.

  • Page 136

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.

  • Page 137

    Troubleshooting and routine maintenance Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.

  • Page 138

    To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.

  • Page 139

    Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Add port... Enter any description. (for example “Brother PC Fax”) 2. In Name: Enter “54926”. 3. Make sure Port number: is chosen. Then click UDP.

  • Page 140: Improving The Print Quality

    Improving the print quality Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 15.) ABCDEFGH abcdefghijk Make sure that you choose the appropriate media type in the printer...

  • Page 141

    The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 162.) Ghost The fuser unit may be contaminated. Call your Brother dealer for service. Check the paper type and quality. (See Acceptable paper and other print media on page 15.)

  • Page 142

    Examples of poor print Recommendation quality Open the back cover. Pull the blue lever until the mark (c) reaches beside the mark ) as shown below. Resend the print job. Envelope Creases Note When you have finished printing, open the back cover and reset the two blue levers back to their original position.

  • Page 143

    Troubleshooting and routine maintenance Examples of poor print Recommendation quality Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, switch the Anti-Curl Lever as follows: 1 Open the back cover. Curled 2 Lift the lever (1) and slide the lever (2) in the direction of the arrow.

  • Page 144

    The drum unit may be damaged. Put in a new drum unit. (See 0 1 2 3 4 Replacing the drum unit on page 162.) The fuser unit may be contaminated. Call your Brother dealer for Toner specks service.

  • Page 145

    The drum unit may be damaged. Put in a new drum unit. (See 0 1 2 3 4 Replacing the drum unit on page 162.) The fuser unit may be smudged. Call your Brother dealer for service. Black lines down the page Printed pages have toner...

  • Page 146

    Examples of poor print Recommendation quality Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position. ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Poor fixing Choose Improve Toner Fixing mode in the printer driver.

  • Page 147: Setting Dial Tone Detection, Telephone Line Interference

    Troubleshooting and routine maintenance Setting Dial Tone detection Telephone line interference When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, we recommend that number.

  • Page 148: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message...

  • Page 149

    Troubleshooting and routine maintenance Error Message Cause Action The fuser cover is not closed Close the fuser cover of the machine. Cover is Open completely or paper was jammed Make sure paper is not jammed inside in the back of the machine when the back of the machine, and then close you turned on the power.

  • Page 150

    Error Message Cause Action The machine is out of paper or Do one of the following: No Paper paper is not correctly loaded in Refill the paper in the paper tray or MP the paper tray. tray. Remove the paper and load it again. The number you dialled does not Verify the number and try again.

  • Page 151

    Clear/Back. installed. 2 Press 1 to reset. It is time to replace the fuser unit. Call your Brother dealer to replace the fuser Replace Parts unit. Fuser Unit It is time to replace the laser unit. Call your Brother dealer to replace the laser Replace Parts unit.

  • Page 152

    Error Message Cause Action If the LCD shows Toner Low, Order a new toner cartridge now. Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing.

  • Page 153: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting and routine maintenance Transferring your faxes or Fax Make sure that you have installed MFL-Pro Suite on your PC, and then Journal report turn on PC-Fax Receiving on the PC. (For details about PC Fax Receive, see If the LCD shows: PC-FAX receiving in the Software User’s Guide on the CD-ROM.) Print Unable XX...

  • Page 154: Document Jams

    Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. IMPORTANT Lift the document cover. After removing a jammed document, Pull the jammed document out to the check that no paper scraps are left in the right.

  • Page 155: Paper Jams

    If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine. Note If the error message remains, open and Press Stop/Exit.

  • Page 156

    Fan the paper stack, and then put it back IMPORTANT in the MP tray. To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides on both sides of the tray.

  • Page 157

    Troubleshooting and routine maintenance Paper is jammed in Paper Tray 1 or Make sure the paper is below the maximum paper mark (b) of the paper Tray 2 tray. While pressing the blue paper- If the LCD shows Jam Tray 1 or guide release lever, slide the paper Jam Tray 2, follow these steps: guides to fit the paper size.

  • Page 158

    Slowly take out the drum unit and toner Put the drum unit and toner cartridge cartridge assembly. The jammed paper assembly back in the machine. may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.

  • Page 159

    Troubleshooting and routine maintenance Put the toner cartridge back into the IMPORTANT drum unit until you hear it lock into place. If you put it in correctly, the blue lock We recommend that you place the drum lever will lift automatically. unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in...

  • Page 160

    Paper is jammed at the back of the Pull the tabs at the left and right hand sides toward you to open the fuser machine cover (1). Press the front cover release button and open the front cover. Pull the jammed paper out of the fuser unit.

  • Page 161: Routine Maintenance, Cleaning The Outside Of The Machine

    Troubleshooting and routine maintenance Routine maintenance Paper is jammed in the duplex tray Pull the duplex tray completely out of the machine. WARNING Use neutral detergents. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine.

  • Page 162: Cleaning The Scanner

    Wipe the outside of the machine with a Lift the document cover (1). dry, lint-free soft cloth to remove dust. Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water. Remove any paper that is in the paper tray.

  • Page 163: Cleaning The Laser Scanner Window

    Troubleshooting and routine maintenance Cleaning the laser scanner CAUTION window HOT SURFACE WARNING After you have just used the machine, some internal parts of the machine will be Use neutral detergents. extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine DO NOT touch the DO NOT use any flammable substances, shaded parts shown in the illustration.

  • Page 164: Cleaning The Corona Wire

    Cleaning the corona wire Wipe the laser scanner window (1) by wiping it with a dry lint-free soft cloth. If you have print quality problems, clean the corona wire as follows: Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.

  • Page 165

    Troubleshooting and routine maintenance Clean the corona wire inside the drum Plug the machine’s power cord back into unit by gently sliding the blue tab from the electrical socket first, and then right to left and left to right several times. reconnect all cables and telephone line cord.

  • Page 166: Cleaning The Drum Unit

    Cleaning the drum unit Push down the blue lock lever and take the toner cartridge out of the drum unit. If you have print quality problems, clean the drum unit as follows. Turn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.

  • Page 167

    Troubleshooting and routine maintenance Turn the drum unit gear by hand while Put the toner cartridge back into the looking at the surface of the OPC drum unit until you hear it lock into place. drum (1). If you put the cartridge in correctly, the blue lock lever will lift automatically.

  • Page 168: Replacing The Consumable Items

    Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Drum unit Order No. TN-3250, TN-3290 Order No. DR-3215 (DR-3217 for India) IMPORTANT • We recommend placing used consumable items on a sheet of paper to prevent accidentally spilling or scattering the material inside.

  • Page 169: Replacing A Toner Cartridge

    Troubleshooting and routine maintenance Replacing a toner cartridge Press the front cover release button and open the front cover. The High Yield toner cartridges can print approximately 8,000 pages and the Standard toner cartridges can print approximately 3,000 pages . Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).

  • Page 170

    • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • Brother machines are designed to work WARNING with toner of a particular specification and will work to a level of optimum DO NOT put a toner cartridge into a fire.

  • Page 171

    Troubleshooting and routine maintenance Unpack the new toner cartridge. Gently Clean the corona wire of the drum unit shake from side to side several times to by gently sliding the blue tab from right distribute the toner evenly inside the to left and left to right several times.

  • Page 172: Replacing The Drum Unit

    Replacing the drum unit CAUTION The machine uses a drum unit to create print HOT SURFACE images on paper. If the LCD shows Replace Parts Drum, the drum unit is After you have just used the machine, some near the end of its life and it is time to buy a internal parts of the machine will be new one.

  • Page 173

    Troubleshooting and routine maintenance Put the toner cartridge firmly into the IMPORTANT new drum unit until you hear it lock into place. If you put the cartridge in • We recommend that you put the drum unit correctly, the blue lock lever will lift and toner cartridge assembly on a clean, automatically.

  • Page 174: Replacing Periodic Maintenance Parts, Machine Information, Checking The Serial Number, Checking The Page Counters

    100,000 pages for PF Kit1 , PF Kit2 , Fuser and Laser. Please Press Stop/Exit. call your Brother dealer when the following messages appear on the LCD. Checking the Page Counters 12,000 pages for India You can see the machine’s Page Counters...

  • Page 175: Checking The Remaining Life Of Parts, Reset

    Index List and Fax Journal) Setting Lock password 3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you use this operation when you dispose of the machine.

  • Page 176: How To Reset, Packing And Shipping The Machine

    Packing and shipping Note the machine Unplug the interface cable before you choose Network or All Settings. CAUTION How to Reset Make sure that the machine has fully cooled down by leaving it disconnected Press Menu, 0, 7. from the power for at least 30 minutes before packing.

  • Page 177

    Troubleshooting and routine maintenance Take out the drum unit and toner Take the two styrofoam pieces and cartridge assembly. Leave the toner match the front of the machine to the cartridge installed in the drum unit. “FRONT” mark on one of the styrofoam pieces, and the back of the machine to Put the drum unit and toner cartridge the “REAR”...

  • Page 178: D Menu And Features, On-screen Programming, Menu Table, Memory Storage, Menu Keys

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

  • Page 179: How To Access The Menu Mode

    Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu.

  • Page 180: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — — Sets the time to 1.General Setup 1.Mode Timer 0 Sec return to Fax mode 30 Secs...

  • Page 181

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the 1.General Setup 2.Paper 2.Paper Size 1.MP Tray paper in the MP tray. (Continued) (Continued) Letter Legal Executive A5 L Folio Sets the size of the 2.Tray#1 paper in the paper Letter...

  • Page 182

    Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the volume 1.General Setup 3.Volume 2.Beeper level of the beeper. (Continued) (Continued) Med* High Adjusts the speaker 3.Speaker volume. Med* High 4.Daylight Save — Changes for Daylight Savings Time Off* manually. Increases the page 5.Ecology 1.Toner Save...

  • Page 183

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that 1.General Setup 6.Tray Use 3.Print Tray#1 Only will be used for PC (Continued) (Continued) Tray#2 Only print. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.)

  • Page 184

    Main Menu Submenu Menu Selections Options Descriptions Page (02-10) Sets the number of rings 2.Fax 1.Setup Receive 1.Ring Delay before the machine (In Fax mode answers in Fax Only or only) (Example for the Fax/Tel mode. Australia) Sets the pseudo/double- 2.F/T Ring Time 20 Secs ring time in Fax/Tel mode.

  • Page 185

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time of day in 24 2.Fax 2.Setup Send 3.Delayed Fax hour format that the (continued) (In Fax mode delayed faxes will be sent. only) (Continued) Combines delayed faxes 4.Batch TX going to the same fax Off*...

  • Page 186

    Main Menu Submenu Menu Selections Options Descriptions Page Sets the interval for 2.Fax 4.Report Setting 2.Journal Period Off automatic printing of the (continued) (continued) Every 50 Faxes* Fax Journal. Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the machine to 5.Remote Fax Opt 1.Forward/Store Off*...

  • Page 187

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the equalization 2.Fax 0.Miscellaneous 1.Compatibility High* for transmission (continued) Normal difficulties. Basic(for VoIP) VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP).

  • Page 188

    Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the emulation 4.Printer 1.Emulation Auto(EPSON)* mode. Software Auto(IBM) User’s Guide on HP LaserJet BR-Script 3 CD-ROM. Epson FX-850 IBM Proprinter Prints a list of the 2.Print Options 1.Internal Font 1.HP LaserJet machine’s internal fonts.

  • Page 189

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the page style when 5.USB Direct I/F 1.Direct Print 3.Multiple Page 1in1* printing multiple pages 2in1 directly from the USB Flash memory drive. 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages...

  • Page 190

    Transmit. RX means Receive.) 5.User Settings — — Lists your settings. 6.Network Config — — Lists your Network settings. — — You can print an 7.Order Form accessories order form to fill out and send to you Brother dealer.

  • Page 191

    Menu Selections Options Descriptions Page Menu Chooses the BOOT 7.Network 1.TCP/IP 1.Boot Method Auto* method that best Network (MFC-8880DN) Static suits your needs. User’s Guide on RARP BOOTP CD-ROM. DHCP [000-255]. [000-255]. Enter the IP address. 2.IP Address [000-255]. [000-255] [000-255].

  • Page 192

    Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the 7.Network 2.Ethernet Auto* Ethernet link mode. Network (MFC-8880DN) 100B-FD User’s (continued) Guide on 100B-HD 10B-FD CD-ROM. 10B-HD — — Enter the mail 3.E-mail/IFAX 1.Mail Address address. (Up to 60...

  • Page 193

    Menu Selections Options Descriptions Page Menu Sets the interval for 7.Network 3.E-mail/I 3.Setup Mail RX 2.Poll Frequency 10Min* checking for new Network (MFC-8880DN) (continued) (01-60) (continued) messages on the User’s (continued) POP3 server. Guide on CD-ROM. Selects the contents 3.Header...

  • Page 194

    Options Descriptions Page Menu 5.Scan To FTP — Chooses the file 7.Network Color 100 dpi* format to send the Network (MFC-8880DN) Color 200 dpi scanned data via User’s (continued) FTP. Guide on Color 300 dpi Color 600 dpi CD-ROM. Gray 100 dpi...

  • Page 195

    Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Chooses the BOOT 7.Network 1.Wired LAN 1.TCP/IP 1.Boot Method Auto* method that best Network (MFC-8890DW) Static suits your needs. User’s Guide on RARP BOOTP CD-ROM. DHCP [000-255]. [000-255]. Enter the IP address. 2.IP Address [000-255].

  • Page 196

    Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the 7.Network 1.Wired LAN 2.Ethernet Auto* Ethernet link mode. Network (MFC-8890DW) (continued) 100B-FD User’s (continued) Guide on 100B-HD 10B-FD CD-ROM. 10B-HD — Restore the wired 3.Set to Default 1.Reset network setting to 2.Exit factory default.

  • Page 197

    Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Automatically 7.Network 2.WLAN 1.TCP/IP 9.APIPA allocates the IP Network (MFC-8890DW) (continued) (continued) address from the User’s (continued) link-local address Guide on range. CD-ROM. Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit...

  • Page 198

    Main Submenu Menu Selections Options Descriptions Page Menu Restore the wireless 7.Network 2.WLAN 6.Set to Default 1.Reset network setting to Network (MFC-8890DW) (continued) 2.Exit factory default. User’s (continued) Guide on CD-ROM. Enable or disable the 7.WLAN Enable wireless LAN Off* manually.

  • Page 199

    Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Sets the interval for 7.Network 3.E-mail/I 3.Setup Mail RX 2.Poll Frequency 10Min* checking for new Network (MFC-8890DW) (continued) (01-60) (continued) messages on the User’s (continued) POP3 server. Guide on CD-ROM.

  • Page 200

    Main Submenu Menu Selections Options Descriptions Page Menu 5.Scan To FTP — Chooses the file 7.Network Color 100 dpi* format to send the Network (MFC-8890DW) Color 200 dpi scanned data via User’s (continued) FTP. Guide on Color 300 dpi Color 600 dpi CD-ROM.

  • Page 201

    Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the serial 8.Machine Info. 1.Serial No. number of your machine. 2.Page Counter — You can check the Total number of total pages the Fax/List machine has printed during its life.

  • Page 202: Entering Text

    Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.

  • Page 203

    Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.

  • Page 204: E Specifications, General

    Power Source 220 - 240V 50/60Hz Power Consumption Peak: 1080 W Copying: Average 680 W Sleep: (MFC-8880DN) Average 18W (MFC-8890DW) Average 19 W Standby: Average 85 W When making a copy from one sheet Dimensions Weight With Drum/Toner Unit: 18.6 kg...

  • Page 205

    Specifications Temperature Operating: 10 to 32.5°C Storage: 5 to 35°C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 50 pages (Staggered) [80 gsm] feeder) Recommended Environment for Best Results: Temperature: 20 to 30°C Humidity: 50% - 70% Paper Tray...

  • Page 206: Print Media

    Print media Paper Input Paper Tray Paper Type: Thin paper, Plain paper, Bond paper, Transparencies or Recycled paper Paper Size: Letter, A4, B5 (ISO), A5, A5 (Long Edge), B6 (ISO), A6 and Executive Paper Weight: 60 to 105 gsm Maximum Paper Tray Up to 250 sheets of 80 gsm Plain paper Capacity: Multi-purpose tray (MP tray)

  • Page 207

    Specifications Paper Output Output Tray Up to 150 sheets (face-down print delivery to the output paper tray) Back Output Tray One sheet (face-up print delivery to the back output tray) Duplex Paper Size Printing Manual Duplex Automatic Duplex...

  • Page 208

    /500 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications...

  • Page 209: Copy

    Specifications Copy Colour/Monochrome Monochrome Single-sided Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 355.6 mm 2-Sided (Duplex) Document ADF Width: 148 to 215.9 mm Size ADF Length: 148 to 297.0 mm...

  • Page 210: Scan

    8 bit levels For the latest driver updates, visit http://solutions.brother.com/ ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows (resolution up to 19200 × XP/Windows Vista 19200 dpi can be chosen by using the Brother scanner utility)

  • Page 211: Print

    Duplex Printing First Print Out Time Less than 8.5 seconds (from the READY state and standard tray) Print only via network For the latest driver updates, visit http://solutions.brother.com/ The print speed may change depending on the type of document you print.

  • Page 212: Interfaces

    Interfaces Parallel A bi-directional shielded parallel cable that is IEEE 1284 compliant and no longer than 2.0 m. Use a USB 2.0 interface cable that (type A/B) is no longer than 2.0 m. LAN cable Use an Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with (MFC-8890DW)

  • Page 213: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.

  • Page 214: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Processor Minimum Recommended Hard Disk Space Supported Supported & Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications 64 MB 256 MB 150 MB 310 MB Printing, USB, ®...

  • Page 215

    PC Fax supports black and white only. ® ® PaperPort™ 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP. For the latest driver updates, visit http://solutions.brother.com/ All trademarks, brand and product names are property of their respective companies.

  • Page 216: Consumable Items

    Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.

  • Page 217: Ethernet Wired Network

    Specifications Ethernet wired network Network board NC-6800h type2 model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ® ®...

  • Page 218

    Client computers with a web browser supporting Java. ® PC Fax Send for Mac Print only via network ® Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates, visit http://solutions.brother.com/ BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/...

  • Page 219: Ethernet Wireless Network (mfc-8890dw Only)

    Specifications Ethernet wireless network (MFC-8890DW only) Network board NC-7600w type2 model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ®...

  • Page 220

    Client computers with a web browser supporting Java. ® PC Fax Send for Mac Print only via network ® Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates, visit http://solutions.brother.com/ BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 221: Authentication And Encryption For Wireless Users Only

    Method of EAP-FAST corresponding to CCXv4 that uses GTC for the inner method. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure...

  • Page 222

    TKIP TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity check and re-keying mechanism. AES (Advanced Encryption Standard) is Wi-Fi authorized strong encryption standard. CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc. Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.

  • Page 223: Wireless One-push Configuration

    Specifications Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC or AOSS™, you can configure the machine easily without knowing your wireless network settings. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings.

  • Page 224: F Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.

  • Page 225

    F/T Ring Time Group number The length of time that the Brother A combination of One Touch and machine pseudo/double-rings (when the Speed Dial numbers that are stored on a Receive Mode setting is Fax/Tel) to notify One Touch key or in a Speed Dial location you to pick up a voice call that it answered.

  • Page 226

    OCR (optical character recognition) Remote Activation code The bundled ScanSoft™ Press this code (l 5 1) when you answer PaperPort™ 11SE with OCR or Presto! a fax call on an extension or external PageManager software application telephone. converts an image of text to text you can Remote Retrieval Access edit.

  • Page 227

    Glossary Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone (Not available in New Zealand) A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.

  • Page 228

    ........93 Fax Detect ..........51 using ADF ..........88 fax redial ..........66 using scanner glass ......90 Cordless telephone (non-Brother) ... 63 Cover page ..........42 custom comments ........ 43 Broadcasting ..........41 for all faxes ........... 43 cancelling ..........41 for next fax only ........

  • Page 229

    Duplex (2-sided) sending ..........38 copying .......... 91 broadcasting ........41 printing cancelling from memory ....46 from USB flash memory drive ....98 contrast ..........44 troubleshooting ........145 delayed batch ........46 Duplex key (2-sided) ....38 delayed fax ........46 from ADF ...........

  • Page 230

    printing See Network User’s Guide on the CD-ROM. Labels ......... 13 scanning LCD (liquid crystal display) ....6 See Software User’s Guide on the contrast ..........28 CD-ROM. Help List ..........84 One touch Machine information changing ..........69 checking remaining life of drum unit and setting up ..........

  • Page 231

    resolution ..........201 Help List ..........84 Secure key ..........8 how to print ........... 84 specifications ........201 Network Configuration ......84 Printing Tel Index List ........84 See Software User’s Guide on the Transmission Verification ..... 83 CD-ROM. User Settings ........84 Programming your machine ....168 Resolution copy ............

  • Page 232

    Speed dial changing ..........69 ® setting up ..........68 Windows using .............65 See Software User’s Guide on the Status LED ..........9 CD-ROM. Wireless Network See Quick Setup Guide and Network User’s Guide on the CD-ROM. TAD (telephone answering device), external ..49 connecting ..........60 recording OGM ........61 Telephone line...

  • Page 233

    Warranty & Repair – For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC) Support –...

  • Page 234

    The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

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